This is an absolute gem in the heart of Marrakech, placed within the medina it is a great location for exploring the city. The staff are incredible, in particular Chaymae who went above and beyond to make our stay perfect. We felt so welcomed by them all and loved every minute. This riad is stunning and beautiful designed, clean and comfortable. The jazz evenings are beautiful and both the restaurants within the property are worth a visit. The jazz evenings are incredible which we loved but if you are tired and wanting an early night the music is loud and with people eating and drinking outside the room it prevents this. This would be my only warning for people staying here but the music finishes at 11pm and the place quickly quietens after this. The rooftop jacuzzi is stunning and a welcomed bit of peace and relaxation after a day of exploring. This place is honestly amazing and I would highly recommend a stay here.

Amazing service from the staff - particularly the two ladies on reception who went out of their way to help and make us feel important. Nice products in the room and a great location. Enjoyed having a bar we could visit and the hammam experience was amazing.

The room was a little damp could do with some dehumidifiers. Would be nice to have a sun terrace to go relax but there was nowhere to enjoy the weather - all taken up by the restaurant upstairs. The food at the pergola restaurant was cold and not much choice.

Great property in the heart of the Medina, with easy reach to the site and taxi ranks for longer trips. Great food and music. Exceptional service by all of the staff.

All very good, although getting to your room during busy dinner service can be a bit challenging when dining guest are there. However, it’s very easy to avoid this and we only got caught in this once, as our room was on the ground floor and planned our evenings out better. The venue is great overall.

From our arrival the staff could not have been more helpful and attentive. The building was beautiful and mixed luxury and quirkiness absolutely perfectly. The offers that the hotel offered were good value for money. We took the cooking course and the Hammam spa which were both excellent. The breakfast was excellent with a variety of moroccan delicacies each day.

We had an evening meal at the bistro which was a bit disappointing. There is also live music every night until 11, which wasn't unpleasant but it would have been good to know so if we wanted some peace we could have booked an outside facing room

We had an amazing stay at Riad Monceau. As soon as we arrived we were made to feel at home by all the staff who were working there. I would especially like to thank Mohammad, Hosni, Mustafá, Hicham & Maroua. They made my birthday really special. We loved the Jazz music which was on every evening between 8pm-11pm and both restaurants serviced excellent food. The ambience and atmosphere was 10/10. We also really enjoyed the hot plunge pool , it was like a little oasis and the spa experience with the massage and Hammam was so relaxing.

Everything was great

I enjoyed our room and little balcony where we sat and had dinner while listening to music . Very special . Our dinners and breakfast were wonderful. All 3 breakfasts we had Muhammad as our waiter and he was wonderful . The best waiter of our 2 week trip in Morocco. Our 2 hour spa was incredible! It was great having a refrigerator in our room , the first in our entire trip . Enjoyed the music and found the food very good and reasonably priced.

Water pressure wasn’t the best for showering or hot water . One night there was alot of noise from the upstairs rooftop.

This wonderful Riad is in the perfect location. An oasis of calm but right on the doorstep of the Jemaa el-fna (the main square) They have two fabulous restaurants with live music every evening. Very popular with a great atmosphere and always booked up in advance. Their Hamman bath is great too with little secret garden for hotel guests.

What’s not to love! It was an amazing stay.

The hotel was outstanding, restaurants and bar were a great added bonus. But the staff made the whole experience just fabulous. Nothing was too much trouble & they all went out of there way to make you feel extra welcomed. If we ever return to Marrakech this will be our choice of hotel again.

Nothing

The staff were excellent; so friendly, helpful and professional, even before we arrived when handling queries and requests in advance. Particularly good at organising taxis for our group and escorting us to and from the pick up point. Excellent location near main square.

Rooms were a little dark.

The hotel is above all nicely located nearby (200m) for the central square. It's a nice romantic place for couples, the restaurant is really excellent and the staff, particularly at the reception, very charming and friendly.

It must be said January can be a chilly time to travel to Marrakech. Hence, the junior suite we had was difficult to heat up. Our hosts tried so by a mobile heating, but it felt slightly humid. Little disadvantage as well if you take the junior suite. It's directly under the nice roof top bar. So if you don't join there for a cocktail, you might perceive this being slightly noisy. One point that nearly requires improvement is the breakfast. Please think of serving your guest a tin of coffee (not just one mug) and give it a bit more of variety (yogurt, grains etc.).