The staff here are fantastic, the rooms are clean and comfortable, great breakfasts, pretty communal areas, and a brilliant location between Jamma El-Fnaa and Tinsmiths. I would recommend it to anyone who has an action packed itinerary and plans to be up and out every morning. However if you are aiming for a nice relaxing stay there might be better options in the Medina. The cleaning staff start at about 7 so lie-ins weren't possible in our experience there's a lot of shouting when the cleaning starts and it carries around the riad. The terrace is lovely, really nicely done and a great sun trap but it's very difficult to get any food or drink up there we resorted to going to a nearby shop instead again this makes it a bit harder to spend a relaxing day there. We were a couple on a babymoon looking to do a mix of sight seeing and relaxing.

Best breakfast I had in Morocco during 10 days!! The staff (Kamal at the reception in particular!) is exceptional!! Excellent location, service and professionalism from all staff. The hammam experience was really great!!

Nothing!

We stayed at Palais des Princesses for 4 nights. The accommodation was perfect and ideally located within the Medina. The rooms were a good size and the staff were incredibly helpful and friendly. The breakfast was fantastic, and the roof terrance was a perfect place to relax.

The room we stayed in had very lightweight curtains and no shutters, and the motion sensor lights in the courtyard went on and off throughout the night which were quite bright in the room. The swimming pool was also quite small, and should really be described as a plunge pool. So don't expect to be doing lengths, but it was great to use to cool off!

What did you like? Everything! From the moment you walk into the cool air conditioned riad, to the friendly receptionist who welcomes you with fresh mint tea. The riad is beautifully decorated, it smells lovely and is always immaculate. The rooms are well air conditioned and the beds are firm but comfortable. The rooftop is a nice spot to dry off after a swim in the pool or just relax in the evening. The breakfast was excellent. A range of hot food, sweet treats and cold items such as salads, cheeses, meats. All the staff were kind and helpful and provided local knowledge and advice.

Stunning collection of little riads. Location perfect for exploring the medina. The beds were comfortable, en-suite a decent size. Staff were friendly. Addition of heated pool was a great bonus! The terrace was our favourite part.

Some breakfast things ran out before 9:30. Shower occasionally ran cold.

This Riad was absolutely stunning magical place. The moment I walked in I was mesmerized by the smell and all the beauty around me. The attention to detail was incredible. The staff were spectacular and friendly with warm smiles and immaculate customer service. The Riad was an oasis full of beautiful decor throughout every corner. The rooftop was so relaxing and breathtaking. My rooms were absolutely perfect. What an amazing experience to hear the birds in the morning along with a spectacular breakfast that was so delicious. I felt totally relaxed and so at peace there. So good for my soul. I can’t wait to go back again I will definitely book this Riad again. I was also traveling with my family and they loved it. I have a son with autism and staff went above and beyond to make him happy and welcomed thank you to you all ❤️ I felt like a princess at this Riad for 3 days don’t even think about it book here

Nothing top notch in every aspect

Welcomed warmly with a personal introduction to the hotel and facilities in perfect English, and tea and biscuits. Room was lovely, view onto internal higher patio. Fire on cold evenings in reception area. Excellent view of Atlas mountains from roof terrace. Meticulously clean, staff always present.

Room: shower pressure a little low. TV could offer a few more European programmes (only BBC international news available). Breakfast: when a lot of people were staying,(seems to be used by American tourist companies), the breakfast service could be a bit overwhelmed with the buffet not being filled up quickly enough - tea boiler ran out of water, orange juice ran out, fruit also, plates and so on.

We found a lovely place in the traditional Marrakech. The hotel calls for fairy tale and dream with lovely staff going the extra mile to make the stay wonderful and unforgettable. The first contact with the three supportive staff of the reception. Thanks for the traditional tea and biscuits welcoming every guests, the tour of the hotel, the information about our way around, the indication of the non go zone and the sites to visit. Each room has a name and Lalla Ritha had sufficient dimensions and was very neat calling for dreams. Same as the traditional bathroom, fluffy clean towels and bathrobes besides necessary toiletries. The bed was comfortable as well as the pillows. The cleaning staff very engaged with their work. Internet connection is perfect with a TV program, YouTube and Netflix. My daughter really enjoyed the stay as the hotel is children friendly. No noise just lovely scented candles in the night and enchanting fountains with water flowing on roses or petals when day breaks until night calls for sleep. The breakfast buffet is actually a royal healthy brunch. Nouhaila was super friendly, the Chief and Mariama too anytime we went to the breakfast and even when just passing by the restaurant. The hotel is located in a very good place leading in 2mn to the place Jemaa el Fna, the souk, the restaurants, but also to the mosque Koutoubia and the Jardin Secret. Riad Palais des Princesses and Spa is very well located when it comes to commuting to most of the interesting sites to visit. The hotel has a solarium on the roof where one can enjoy the heat but when in the room with very tick walls from the traditional Moroccan architecture, one enjoys a cool environment so we sometimes slept without the AC. The stay was so wonderful as I really needed peace and quiet environment to recover from an intense fatigue. Like my daughter said, if we could go over 10 on the rating, she would give 100 out of 100. We shall surely return there inshallah!

NA

Our stay exceeded our expectations. I was surprised to find the riad in the middle of what seemed like total chaos, to be so quiet and restful. It was like we were in our own private oasis. The staff provided impeccable service especially the front desk staff. They were ready to accommodate all of our needs and some unusual demands. Every time they were simply excellent. The spa and restaurant staff were just so friendly and warm. Shout out to Nounou (I’m not sure if I wrote her name correctly) made our morning breakfast fun. She was simply marvelous. The porter who brought our many luggage’s up the stairs. Everyone did not disappoint.

Beautifully designed rooms, very clean and comfortable and a huge roof top terrace with panoramic views, enough space for everyone. It was also lovely hearing the call to prayer. The reception staff were amazing, and always happy to help. No question or query was too much for them (and I ask a lot of question ) - always greeted with a smile. The kitchen staff were very lovely too!

My only bug bear was the breakfast. It was a little underwhelming and not what I had expected. I’ve stayed at many Riad’s in Marrakesh and the breakfast has been very tasty, cooked and served fresh everyday. This hotel had buffet style which I’m not a huge fan off and in my opinion the food did not look fresh at all so I struggled to eat anything. That aside the team, room and other facilities and close proximity to the everything in Marrakesh was perfect!