The best thing about this hotel is the tranquillity. It's set back from the road with security and a (for us) short walk from Thamel, about 15 mins. The room was large, clean with a modern bathroom. It exhibits "old world charm" with all the modern conveniences. Staff were super friendly and helpful. The pool area is also discreetly sheltered from the hotel itself within a nice garden area.

There is nothing not to like here except for those who don't like to walk because it is about 15 mins from Thamel, the main tourist area, however, the hotel can arrange taxis for those that need it.

As usual the Shanker offers that sophisticated home away from home feel that is both authentic and not pretentious. Always enjoy the poolside lunch and afternoon soother! The garden was the daily scenery for beautiful traditional weddings and other ceremonies that made the stay that more immersive. Breakfast really pleasant, room dinner menu very decent, prices in line with service. Personnel really attentive and helpful.

This time i was really pleased with everything - only small comment for the kitchen: everything was really tasty; just the caesar salad would benefit a rethink as it is not how ‘those who know what a caesar salad is’ expect to have. And one more thing, I would upgrade the poolside menu with some good smoothies and fresh juices (offer is a little limited).

The hotel is set back from the busy streets, so very calm. The history and heritage makes this place very special with all the original features and details. The rooms are clean. There were a lot of breakfast options. The restaurant had tasty (not too spicy food). The staff were very friendly. The bedrooms had many light settings and two pillow sizes. The beds were king or super king, so quite large. The staff were very friendly and attentive.

The bathroom didn't drain very quickly, but the hotel staff tried to rectify this. The currency exchange rates weren't the best, we could get better elsewhere.

Breakfast was excellent, so much to choose from. We also had dinner one night and the food was absolutely delicious. We drank in the Bar and were well looked after, also the pool bar/restaurant was very good and the staff very attentive. An excellent choice of hotel for our last few nights in Kathmandu and an added advantage is that they hold weddings most days and the music and dancing was just fantastic.

Hair salon- my wife had a massage which was excellent but then she said her hair was washed in cold water and partially dried by a lovely young girl, whilst the stylist dealt with someone else. The stylist then stopped dealing with the other lady and finished off the drying of her hair and partially used the straighteners whilst she was sat in the middle of the Salon with no mirror in front of her So she couldn’t see what was happening- it all worked out in the end , her hair was ok but she don’t think she’d chance going again.

I put my parents to stay here. The staff were super helpful, clean rooms and the beautiful gardens.Modern yet well kept Nepali tradition.

It is not elderly friendly. Too many steps to climb from the restaurant. The rooms have no view at all. A small window that it has was not allowed to open it.it felt suffocating inside the room. Breakfast was poor for that quality of hotel because bacon, ham and sushi were not so warm/fresh. Boiled eggs were over boiled. But it had big variety of drinks.

The buffet breakfast and choice was probably the best we have ever seen and the staff serving were absolutely delightful. The swimming pool is fabulous and the pool staff were awesome. Rooms were well appointed and very comfortable. Has a lovely elegance about it.

Reception staff were cold and abrupt. I paid my bill 30 mins before checking out and was getting into my taxi when I got called back by a different receptionist questioning if I had paid. I showed my receipts and still kept checking as if he did not believe me, and not a single apology when he realised I was right. So sad when all the other staff had been so wonderful. He was a grumpy old man!

The suite was very comfortable and quiet, despite the fact that some renovations were going on along the corridor. The staff were all very helpful and welcoming. The breakfast was lovely. All in all a lovely stay in a historic hotel with lots of character. This was our second stay and they gave us the same room at our request.

Renovations were going on which we didn't know about before. There are many weddings and events going on in the garden and pool area which sometimes makes it difficult to use the pool.

People were so accommodating, a beautiful place to stay in a great location. The staff up front were great with recommendations and help with my rides and transfers. The breakfast was incredible, as someone that is gluten free they brought me handmade gluten free pancakes and freshly baked bread everyday. Everyone went above and beyond to make sure I had options to eat and were exceptional. I couldn’t recommend a better place and friendlier or more accommodating staff!

Breakfast was plentiful regarding choice. Attentive staff. This was our second stay within the same month. The room for our second stay 21-23rd November was certainly more comfortable and well appointed than 3-5th room which was a little tired. This second room had a lovely bathroom, was well laid out with very versatile lighting.

Reception staff were efficient but a little more distant compared to so many people we came across during our stay in Nepal

Wow. I had booked my parents stay here for two days. They were amazed by the hotel and the room they got. They loved the fact it was a heritage hotel with history. The staff were super helpful and helped arrange for tour guide who was knowledgeable and patient throughout their tour. The friendly staff, clean rooms and the beautiful gardens made their stay in Kathmandu so special. The breakfast was excellent as well.