The room fully corresponds to the description and expectations, you can't say that it is very big but not small either, so it will be quite comfortable to unpack your suitcases and hang your outerwear. The room has a fairly comfortable bathroom and amenities are changed every day. Also, be sure to purchase breakfast as it is great here - in fact, it is a buffet with a huge selection of dishes for every taste and there are chefs who can cook something to order. The hotel is located very close to the metro station so you can always get to any part of the city. Most of the rooms have windows overlooking the river with boat-houses, which adds charm and impressions. Don't forget to bring slippers and a robe if you want to use the outdoor pool or saunas (they are included in the booking), but slippers and a robe are sold separately as a set.

Slippers and a robe is not included so you need to buy one if needed.

An Unforgettable Birthday Stay at Van der Valk Amstel! From the moment we arrived at Hotel Van der Valk Amstel, everything felt like luxury wrapped in hospitality. We landed in Amsterdam early at 8 AM and were warmly welcomed by the front desk, who allowed us to store our luggage and even offered us an early check-in at 12 PM at no extra charge. That alone set the tone for the incredible service we experienced throughout our stay. Now let’s talk aesthetics—this hotel is absolutely stunning. From the moment you walk in, you’re greeted with sleek, modern decor, cozy ambiance, and floor-to-ceiling details that scream elevated comfort. It’s the perfect balance between elegant and inviting. To top it off, I was celebrating my birthday—and let me just say, they showed out! We were upgraded to a luxurious room on the 14th floor, complete with a jaw-dropping view of Amsterdam, a spacious shower, and a jet tub that felt like my own private spa. The room was beautifully decorated for the occasion and came with a complimentary bottle of wine—such a thoughtful touch that made me feel truly celebrated. The bed? Like sleeping on a cloud. The shower? Spa-level vibes with all the space you could want. The hotel has everything you need on-site: a gorgeous restaurant, a lively bar, and a cozy café bar where you can grab a drink or snack any time—super convenient, especially after a day of exploring the city. And speaking of exploring, the location is about 15 minutes from the heart of Amsterdam, which we actually loved. It gave us a peaceful, quiet space to return to each night—away from the city buzz but still close enough to access it with ease. The staff was kind, professional, and truly went above and beyond to make our stay feel special. Every little detail—from the early check-in to the birthday surprises—was handled with care and intention. If you’re thinking about staying here—do it.

Loved everything

Breakfast buffet is fantastic, lends itself to over-eating if you are not CAREFUL. It is truly upscale. And they have a fancy restaurant and a bar restaurant on the ground floor. Coffee makers in rooms, had no chance to use the spa facilities / swimming but other guests seemed rather pleased with them. The location is in the Amstel Business Park and driving is easy. They also have their own parking garage for a price, discounted to $25 Euro if set up at the front desk. Surprisingly I was able to pay cash to settle the parking.

The facility seems to need to do a better job refilling hand soap/conditioner/body lotion soap dispensers in the bathroom. That was a disappointment running down to the service desk to "fix" what should have been basic room maintenance. The toilet paper is one-ply. NOT COOL!

Lovely hotel, very well located train station was 5 minute walk and had access to city centre as well as other areas. Rooms are great, the view was very nice from our room, house keeping was done everyday and rooms were kept clean. The breakfast was AMAZING a lot of options. We also used the spa and it was clean and well-kept. Staff are very helpful and was available 24.7. Will definitely re-visit.

nothing

Amenities were 10/10. Pictures do not do it justice, the rooftop pool and spa centre was amazing and beat all expectations! Food was great, as was location, only 4 minutes from the metro. Take the M15 for 7 stops which takes you straight into Amsterdam Central in 15 minutes.

Only negative, I took my brother away for his birthday and after I decorated the room I called reception requesting a cake or breakfast platter that I was willing to pay for.. She then proceeded by trying to sell me a £50 package of a card, ballons & banner (which I already had) after I kindly declined she directed to the bar to ask if they sold apple pies. The bar along with reception is located on the ground floor and our room was on the 12th. Nothing against her she was friendly and just doing her job, but when you pay that much to stay somewhere they should prioritise guests needs and do there best to make experiences special!

Very clean. Helpful employees on the reception. Close to the Tram station. Quite place.

The only thing i did not like and this might be only a personal for most people which is the colors of the walls is black. Made the room very dark. This is very dependent on the people some might like it. And some will not. I did not like living in a very dark black room. And this might be the only reason that will make me change to another Hotel next to Van der Valk. In the same area. I wish the make a choice to paint some room in bright natural colors. So people will have a choice.

This hotel is well located within a 5 minute walk to the metro station around the city. Great that there are restaurants and a bar. The spa was absolutely lovely and we made the most of it during our short stay. There were also gluten/wheat free available options available on request which I appreciated. The staff were very polite and helpful the entire time which made this easy and comfortable. Gorgeous views across the river, we even saw a few party boats float by during the national holiday!

Unfortunately we had to wait some time for our room to be ready when we arrived. When it was available our room had an unpleasant stench that stayed for hours, making the room unbearable to stay in. Thankfully the hotel staff were helpful in moving us to a different room quite quickly. And though it was smaller than what we had originally booked and paid for we were offered other compensation so as not to ruin our stay.

A fabulous hotel with such beautiful decor, facilities and attention to detail. There was everything we needed in the room including a fridge, drink making facilities and glasses. The spa was stunning we used it every day throughout our stay. It’s not huge but all the facilities are great and it’s clean. The outdoor pool is lovely and refreshing, the sauna and steam room were lovely and all well maintained. You can hire a robe and slippers at reception for €5 which was good. The location was perfect you can see the metro station from the hotel and it’s not too far from the centre of Amsterdam about 20 mins, it was nice to be away from the hustle and bustle. Also there’s 24 hour pizza available and it was delicious! You can also hire bikes from the hotel which we did one day and had a ride into the centre of Amsterdam which was a good experience.

Nothing!

I had already seen the pictures of the hotel but when we arrived outside I wasn’t sure it would match my expectations. However as soon as we entered it did. The lady on reception was amazing, so smiley and helpful. The room was exceptional, clean and the view was outstanding. Breakfast was beautiful so much to choice from. We had an amazing stay and would recommend the hotel to anyone.

In one I was glad we was so far from the city but also it would have been nice if there was a shop or pub closer but that doesn’t take away how lovely it was and only a minor thing.

As soon as you enter the hotel it smells delightful. The front desk staff was very friendly and helpful thoughtful through the stay. The restaurant has such a wonderful cozy, cool vibe and the food was delicious! I had the cheese stick, loaded fries with onions rings and cheese burger. Anything I try never disappointed at all especially the drinks. I love and appreciate being place on the 3rd floor with the amenities: spa, pool, handicap and the space in the most gorgeous decorated room I ever been in

The hotel should inform handicap about the area, the lift doesn't work at the main stop, getting to the hotel was a hassle. Since I'm not from area all staff should know and inform guests and the main metro train stop. Also how much a taxi would be from the airport to hotel but in a van due to my wheelchair. The hotel area was block off not allowing my wheelchair to get through to the train which would take 5 minutes but instead of 25minutes to get to the stop. When you travel with a wheelchair you'll have to go over a bridge and walk pass this abandoned building which I didn't like going passed at night. The hotel is an top teir experience hotel however the area didn't do it justice an