Well laid out hotel, exceptional staff who were all very friendly and helpful. Bedroom was simple, yet had everything you needed in a functional way and my bed was comfortable. Excellent range of facilities- coffee machine, kettle, safe and fridge. There is also a shop in the foyer of the hotel selling snacks and drinks. Breakfast very good. There was an unexpected fire alarm during one evening- false alarm, but the staff were all good and kept people informed and got us back into the building without much fuss. Excellent public transport system - nearest metro 600m away with easy links to the airport or city centre.

Small gripe- pictures on website show a huge variety of toiletries- in reality there was just soap, shampoo and body wash in large dispensers. Although I totally agree with these sustainable efforts, some body lotion would have been very welcomed- as I say only a small inconvenience.

We stayed two nights at this hotel. Excellent location of the hotel if you are by car (metro in 10 minutes), the hotel has been renovated, a comfortable room, a refrigerator and a microwave oven with a kettle are very convenient when you are with a small child. It was nice to see slippers in the room. Very good breakfast! A nice bonus was unlimited healthy drinks. Convenient parking.

The girl from the reception, Alina from Ukraine, is trying to arrange her personal life at the expense of the guests by sitting down at the bar during her working hours. Very unprofessional behavior for a hotel of this level.

The room was spacious and comfortable. It could have done with a vanity desk as there wasnt much space to get ready. The pillows also were not too comfortable but the bed waa big and cosy. The room was always a good temp. We couldnt get the TV to play our devices though but thats ok as we werent in the room too much. Was glad to be able to rent bikes at the hotel. Restaurant food was good and staff were very helpful and friendly. We went to a gig at the Afas and this was a great location for biking to and from.

The room was spacious and comfortable. It could have done with a vanity desk as there wasnt much space to get ready. The pillows also were not too comfortable but the bed waa big and cosy. The room was always a good temp. We couldnt get the TV to play our devices though but thats ok as we werent in the room too much. Was glad to be able to rent bikes at the hotel. Restaurant food was good and staff were very helpful and friendly.

The location had easy access to the city center, as there was a metro stop nearby. The room had a lovely view to the canal and it was of a decent size. The soaps and shampoos provided were of excellent quality. The shower and the hairdryer were both very potent, which was a pleasant surprise. There was plenty of storage space in the wardrobe, and there was an ironing board available too. It was also lovely that the marathon route went past right in front of the hotel, so I was able to see the elite runners going past early in the morning.

The lifts were very slow. The worst of it was on check-out day, as my room key stopped working a few minutes before my checkout time and was unable to re-enter the room, as I wanted to call reception to check how to leave my floor, as the lifts stopped working altogether. I eventually found where the emergency stairs were and took those with all my luggage.

Staff were extremely friendly and helpful, breakfast was very nice, the bed was comfortable, blackout curtains worked (maybe too well), overall cleanliness was good, the hotel felt very safe/ secure, check-in and check-out were quite simple, WiFi was good, the room had all needed amenities (i.e., desk/ workspace, chairs aside from the bed, simple to use overhead lights/ air conditioning), the 24/7 shop they had in the hotel lobby came in handy. Although the location means that it's a bit far from the city centre/ restaurants/ shops, the price more than made up for this (and even with it being as far out as it is, the city centre is still within walking distance).

The restaurant closed at 9 pm which felt pretty early (especially after a long flight), breakfast and dinner are quite pricey compared to the prices of food in the city/ at restaurants near the hotel, the TV stations loaded onto the TV didn't work properly (this didn't affect us as we brought tech from home that we plugged into the TV, but might be useful info for other travellers), the carpet in the room was a bit dirtier compared to the rest of the room, but it was more than acceptable.

Room was very modern and clean, walk from metro station was not bad like other reviews make it out to be, it is only on flat ground and takes around 5 to 10 minutes, not in an “unsafe” area as other reviews imply. Staff were pleasant, many different options at hotel breakfast (although slightly lacking in vegetarian hot food). 24 hour shop in the hotel is handy but quite expensive. You get to take drinks from a fridge in the lobby if staying in a privilege room which is a nice touch. Didn’t have any issues checking in/out and had a good stay at this hotel.

It would have been nice to have more vegetarian hot food at the breakfast buffet, such as meat alternatives, but there were still plenty of other suitable options for breakfast.

The hotel is conveniently located about a 7-minute walk from the metro station, providing direct access to Amsterdam Central Station, from where you can easily reach the city center and all the major attractions. The hotel staff were exceptionally accommodating and welcoming. The rooms were spacious, and the breakfast was absolutely delightful. Additionally, the hotel offers parking, which was essential for us, and a lovely lobby to relax in. I would highly recommend this hotel and would definitely return.

Well located, within reasonable distance to Schiphol Airport, and comfortable enough to walk to the City Center. Metro is also nearby. Decor was excellent. The Staff were always most helpful. The Breakfast buffet is excellent.

This is a “cashless” establishment. Meaning all transactions are done via credit cards and (international) debit cards. For those who come from other latitudes this could be an inconvenience. I also didn’t see an ATM on the premises, but i might be wrong. Also, kitchen closes at 9:00 pm and all you are left with are snacks from the hotel convenience store. For a place so visited, i would expect the kitchen to offer services until a bit later

Very spacious room even for 3 people and very clean room, with all the facilities included. In fact, I was surprised to see that besides the minifridge, kettle and nespresso machine, the room had a microwave for warming up our waffles! Beds and pillows were extremely comfortable! Breakfast offered a great variety, the burgers in the main restaurant are delicious and the hotel offered us free drinks / water every day!

The long qeues at the check-in and check-out, may be because they were both on Saturdays.

Reception staff friendly and helpful. Bed typical for Accor Group, king size, comfortable. Asked for a quiet room and got one. Housekeeping good standard.

Room felt a bit small compared to other hotels in the same group that I have stayed at. Anyone used to the standard of restaurants in Mercury hotels or Novotels in France will be disappointed with the offering here. Location is a little off putting especially if you travel to the hotel on public transport. Hotel is next to an empty construction site and student accommodation.