Fabulous location on the waterfront, very quiet and comfortable hotel. Meals were well presented and tasted wonderful. The single room was very spacious and quiet, with a high quality bed and linen. All the reception and catering staff were unfailingly polite and professional, but see my adverse comments elsewhere.

The hotel is cashless and also isn't happy with debit cards. Only really accept credit cards, which I choose not to hold. This lead to a couple of incidents, witnessed by fellow guests, where there was a problem paying for meals. Also they run an incentive scheme offering a daily discount for not cleaning the rooms. I accepted, but the vouchers were not honoured against my room charges or my meals. They would accept against gift purchases, but this wasn't what I agreed to. Please sort this out.

Very clean hotel. Professional and helpful staff that was easy to communicate with. We needed an iron and ironing board for some dresses as we were in the city for a wedding, and the nice lady at the reception made sure to bring us both and iron and ironing board while we were away. The towels get changed every day, the bathroom is very comfortable, and the location is excellent - right next to De Waterweg - perfect for those interested in the boats and ships going into the port of Rotterdam. The breakfast food is very good too! The hotel is easily accessible both by car and by foot - very close to the Maassluis Centrum metro station that can take you easily to Rotterdam or to Hoek van Holland. Overall a great experience!

The ACs in the whole hotel were not working because of a temporary situation. However, there was a big window in the bathroom that kept the room cool - luckily it was not that hot outside.

The hotel is beautiful and really comfortable! Staffs are great, location is really good and they have a parking space for free (which is really hard to find). The room was big and clean, we had a meal at the restaurant and the glass room is beautiful. Staff at the restaurant are friendly too and very patient with us only speaking in English.

The pilots were too high and there was not a lower option. The staff promptly tried to remove stuff from the pillow for us to try to help, but it was not possible.

I have now stayed in both the standard and superior room and both stays were enjoyable. The superior room came with a balcony and the view from my standard room overlooked the harbour, both of which I loved. Overall, the hotel is small and friendly with beautiful decor that reflects the maritime history of Maassluis. I will always choose this hotel for business and leisure. I recommend renting a bike too. It’s just so convenient to explore and get to work.

Nothing.

IT was clean, nice location and the staff was great.

There were not complementary water, coffee or tea in the room. You had to buy everything which was not nice especially when you paid so much for the room. Those are basic things to have in a hotel. Also they followed me to the room to remind me about a dinner bill which they could have put in to my room bill and I would easily pay when leaving. I was going to check out anyway.

We were a family group of 9. We visited Hotel Maassluis for our son's wedding to a Dutch girl. The wedding reception was only 4km away so this is why we chose the hotel. We loved the location near the water, the seafairing/boutique style of the hotel was really nice. The rooms and bathrooms were clean. The staff were very helpful. The breakfast was great. Very happy with this choice of hotel.

Can't think of anything.

WONDERFUL LOCATION ON THE RIVER . vERY COMFORTABLR .

All was perfect ;great dinner and wines but when i ordered coffee they refused a glass of tap water . I have to say i was shocked and the explanation given to me was unsatisfactory ie they cannot charge for tap water . I did offer to pay on basis i was doing my environmental "bit" by not having bottled water to water down my coffee . A weird experience . So unhappy I would not recommend hotel .

Lovely location, nice restaurant, great service, friendly staff, spacious room, good bed, good bathroom.

Our room was at the back of the hotel looking out at the back carpark, so little privacy, we therefore felt we had to keep the blinds closed. Apart from this we couldn’t have a window open at night because there was a big airco unit right next to our window which was very noisy!

Was a short trip to visit Keukenhof garden. We chose the best place, because the view is absolutely gorgeous and the hotel is very elegant and comfortable. From free parking, rooms and restaurants with great views and amazing food, best breakfast options. Also the professional service and hospitality staff made our trip unique. We definitely will be back next time, for sure we will stay longer.

Great location . This hotel offers the highest standard in fixtures, fittings , food and staff. It felt very luxurious but at the same time very comfortable.

We were told that there was a bike shed. In fact it’s a small covered shelter, which was full when we arrived, which we were told is covered by cctv. Our bikes were ok but I had hoped for something more secure.