Great location in the center of the city! Friendly staff, helpful and kind employees. I loved that the room was big enough to have the stroller and the cot without issues. There was a parking super close by. The breakfast was good! I would stay here again next time! Nice hotel!

Communication can be improve. I sent three messages to the hotel and didn't get an answer. The baby cot was not in our room despite we arrived super late in the evening. We got a blanket but not made for a baby, and no baby pillow :( Our sheet kept coming off and the mattress was visible. For hygiene and comfort reasons, this needs to be improved.

I stayed here for one night because I attended a nearby concert. The location was really good for that, and the centre is also close by. I was scared reading the reviews, but all was perfect. The room was super clean, there were coffee, towels and soap, all as expected. The receptionists were friendly. I don't know if I was lucky or the rest were unlucky, but my short stay was perfect.

I'm nitpicking, but the pillows are a tiny bit too hard, but that is just my preference.

Nice hotel but sadly our original booking for two nights was messed up by Booking.com. We were sent to another Bastion hotel 15 minutes away and had to take taxis in to Maastricht. It cost us over 200 Euros in taxi fares.

e stayed at this hotel last year and booked again for this year for two nights. Unfortunately the booking this year was handled by CWT and they gave the hotel the wrong credit card information. I called the hotel when I got an email advising the issues with the card, I gave them another card and was told that it was okay, I could pay on arrival. At 5pm on the train to Maastricht I picked up an email message advising the room had been cancelled. The hotel took no responsibility and there was no apology for their part in the problem. We were told there were no rooms available and yet the next day I was able to book a room for one night.

- Central location to the old town and all sights. - Parking was right around the corner to the hotel. - Cool Euro 2024 theme throughout the property. - Big breakfast with a wide variety of fresh fruits, plus fresh eggs and waffles to be made on demand.

- Explanation of where the parking garage was, we found, too complicated. It’s simply a left on the corner right beside the hotel, follow through down to the end of the ‘no through road’ and into the underground area. It worked out well in the end, was pretty close but staff overcomplicated directions which led us to being lost for 15-20mins before we figured it out ourselves. All in all, nice hotel to stay!

The room was a good size, with a large, very comfortable bed, and I appreciated having the coffee machine and mini-fridge as well as a kettle. I was also pleased that the hotel is Green Globe certified. The breakfast every morning offered an excellent choice (including vlaai of course!), and the staff were very efficient about clearing away, and refilling the coffee machine as required.

n/a

Great location! Close to many shops, restraunts, and local activities. The room was comfortable and clean with excellent air-conditioning, and the staff were nice and welcoming. There is a restraunt and bar on site. However, I didn't have a chance to try.

I didn't like that the price was inflated due to the big shopping market for the weekend because I unfortunately needed a room at the last minute.

The room was really big and comfortable. The coffe making machine in the room was much appreciated. Staff at reception were very friendly and helpful. Overall a good hotel, close to the center and easy to reach from the train station by bus.

It was over the weekend, so it might have been an exception, but while my room was arranged (bed made, new towels, etc) the bins were not emptied and the bathroom was not cleaned. No big issue though as I only stayed 2 nights.

Large rooms, great staff, close to stations for main transportation routes, close to the city center, excellent price. Definitely a great choice for business or leisure trip or a city break. Will definitely book again even if it wasn't great in terms of cleanliness in the bathroom, but maybe it was just my bad luck this one time.

The bathroom was not properly cleaned unfortunately, with hair and dust, could be better with a bit more attention from the cleaning staff.

Cycling focused cities are generally a nightmare to park in (for the best reason). The hotel having a closeby underground garage with good space for a normal sized car was great. EUR15/night There's a large open space lot nearby as well that's slightly more expensive if you're unlucky and it's full.

Staff was helpful, it was clean and close to the city centre

Parking exists but not in the same building (a 100m walk) and is subject to an extra It was difficult to ask online for a cot but they provided it shortly after we asked to reception by phone