Not too far out of the city of Maastricht, free parking outside of the hotel, the lobby is easily and quickly walkable from the parking lot. The self-check-in went by fast. Everything is tastefully decorated, a lot of thought must’ve gone into furnishing and decorating especially leading up to Christmas! The beds were comfortable and big enough for 2 to sleep in, the room had everything one could need. The only small downside was that the sink was outside of the bathroom. Hadn’t it been for the rather big shower that would have been a bigger downside. The room was quiet, no loud AC, not much noise to be heard from the hallways neither the outside area. No disturbance by housekeeping personell at all either. The breakfast buffet was well equipped with lots of choice to choose from, the breakfast room was yet again nicely decorated, that was enough staff around, we were warmly welcomed at the entrance, there was nothing left to be asked for. Overall quite a nice one night stay!

Nothing

The location is good. Cosmetics in the room are fine-Rituals. Free large parking.

The safe box was closed. Noise from nearby airport and railway. The hotel entrance is not suitable for backage trolleys, gravel is through the yard and the suitcase has to be carried. Very poor breakfast. Forks are very small, coffee was bad. Too many dogs in the hotel. Pet friendly in this object means pets in the restaurant, some of the dogs were also sitting on chairs. The toilet is separate with a shower cabin and the sink is in the room, which is very impractical. No shoe spoon. Poor sound insulation. The cleaning personnel are loud in the morning.

When we arrived we were astonished at the beauty of the location, grounds and building. It was easy to park the car in a safe and generous location close to the hotel. We were greeted warmly by the receptionist on arrival and they were particularly welcoming to our dog. the ambiance of the property was extraordinarily beautiful. The food in the Bistro in the evening was very good and the staff were charming and friendly,breakfast the following morning was varied, generous and the staff extremely attentive even telling us that our dog was also a guest giving her water and a couple of biscuits entirely upon their own initiative

The castle ground is beautiful. Our dog really enjoyed exploring it and running around in it. We love that our dog is welcomed as part of the family and could be everywhere with us. We had a dog bed and a pouch with a few dog biscuits, a couple of dog poop bags and a tennis ball. The breakfast was not astounding but they were sufficient with adequate variety, tasted fresh and great, which we found just perfect for breakfast.

The room was pretty small and simple. Since we were only staying overnight, it was not much an issue for us as we preferred to be outside on the castle ground and the city. But it's certainly not a resort type of room where you would want to hang. I don't recall there were many types of them either as the upper floors have meeting rooms instead of more rooms. The dining restaurant looks absolutely beautiful. Unfortunately, the place was booked out for a student party there. We did not enter as it was far too noisy and crowded. We had some snacks and drinks in the breakfast room instead which was being used as the restaurant for the evening. Perhaps it was due to the resources being pulled to cater for the party, but waitstaffs were pretty inattentive.

The breakfast buffet was quite nice and plenty of selections for people with no dietary restrictions. We asked for a ground level room because we traveled with our dog and the hotel gave us one which was great for not having to go through the lobby every time. The restaurant menu was pretty nice. the bar had a good selection of drinks to pick from. The hotel room was pretty clean. The shower was nice, it had good water pressure and it had a walk in shower which was very nice. They have refillable large soap and shampoo bottles in the rooms, which I like from sustainability perspective. The hotel grounds are super nice. Very green and clean. it was nice to walk around and enjoy the nature. There were sequoia trees which was surprising. A dragon in the garden and little doors on trees for the elves :) It was super sweet. The bar and the green room were very elegant, lots of nice architectural details. I will most probably go back.

No gluten free or dairy free milk selections at breakfast (my husband has restrictions so he ate fruits mostly) The service was very slow or non-existent but I'm hoping it was because of the two weddings that took place over the weekend. Thankfully we weren't on a rush so we waited until someone showed up for the most part. The room was quite small, we had a hard time fitting, two adults and a dog, but we did. No slippers or robes in the room.

The location is excellent. The train station is a 15 minute walk. The gardens are spacious and beautiful. There was live music on Thursday and Friday evening. The room was comfortable and modern and quiet. A good bathroom with Rituals soaps and body lotion. The breakfast is generous and the coffee is excellent. Our dog was welcome to stay with us. There are four charging units for electric vehicles. The staff are young, international and enthusiastic, and the fellow guests were very friendly. The place has a good vibe.

The weather was rather warm and although the rooms are well ventilated I found the synthetic pillows and quilt uncomfortable. Having a sheet to replace to the quilt would have been welcome.

Staying in a castle is truly a unique experience! The historic building is stunning, with well-maintained grounds and a charming atmosphere. The breakfast was excellent—diverse and delicious—and the staff’s attention was much appreciated.

The room was rather disappointing. It was very small, located in the basement, and felt quite basic. If not for the castle setting, it wouldn’t justify the price.

The location and area around lived up to my expectations. It is really nice if you want a quiet walk in the evening with beautiful nature. The view in front of the hotel is also pretty good, my windows were facing the back which was unfortunate but that's not an issue. The breakfast was lovely as well, there was so much to choose from and it tasted really good.

I honestly did not think the room and amenities matched the price. To be more specific, I expected at least a bathtub which was not there. The TV was just cable and had no internet so my options were limited. Also, I did not like I came with my partner and we were given a twin bed which was had to stay together. I did not expect that. I also did not find the wifi which I did not bother asking because I did not need. I am just mentioning the wifi because I think it should be easier to find.

The accommodation was very beautiful surrounded by a beautiful park and lots of nature. The rooms were a nice size and the beds very comfortable. The staff was really nice and supportive. The highlight for us were the two hotel cats - made us feel right at home!

The breakfast was delicious but I personally would have liked a bit more variety regarding cheeses and meats to put on the bread. That being said, what was offered was delicious and we were full afterwards.

Location is superb. Wonderful well maintained grounds. Nice cafe for daytime and cozy bar for the evenings. Breakfast was amazing. Dinner in the lovely restaurant less so. Burger was very poor. Staff excellent throughout and lovely atmosphere. Super dog friendly.

Room was rather basic No Fridge, no kettle, no streaming services.