Location next to metro station, easy access to centre of the city. Very clean and nicely decorated. FREE PALESTINE Spacious and great layout in the family room. Fridge to store food. Great breakfast.

Parking was 20 euros a day. Not much in the immediate vicinity of the hotel but great metro access and river access. FREE PALESTINE

Room - was clean, nice furnishings, plenty of storage space, beds comfortable, USB charging points were handy and the mirrors all had proper lighting. Bar and dining room had a good vibe.

Heating controls were difficult to understand. Shower was an overhead rain shower with the option of a hand held shower but no bracket for hand held shower - this will annoy women who dont want to get their hair wet. Not clear hot / cold on basin taps and not clear if water was drinkable. Bottled water wasnt provided in rooms which is great for reducing plastic waste but would be helpful to point out water is potable.

The hotel was largely impeccable. The furnishing, decorations, etc... were all in excellent state and very clean! The common areas are confortable and elegant; and the location, literally in front of a metro station, is extremely convenient. The bedroom windows do open wide enough to let some air inside (a problem in some hotels, not this one) and the bedroom itself in quite spacious and not very expensive (compared to other hotels in the city). There is a surprising amount of space to sit or place objects around the room!

Many services, including parking, bike rentals, and breakfast, come with additional charges. It would be more courteous to offer these complimentarily to customers, who have already paid for the room. The breakfast is decent, particularly the charcuterie, but (at least during winter) there were very few fruits and vegetables options. Among itens absent were: melons, watermelons, papayas, pineapples, mangoes, grapes, pancakes, waffles, mushrooms, beans, rice and baked tomatoes. No hair conditioner was offered at the shower. Speaking of which, the shower screen glass does not completely enclose it from the rest of the bathroom, making it somewhat impossible not to spill a bit of water on the floor during a shower.

Rooms and communal areas were beautiful and spacious. Plenty of lifts so never left waiting long to get up to your room. Staff on the front desk were lovely and so helpful! Hotel was incredibly quiet and the views over the river were stunning.

Layout of the hallways echoed a bit so you could sometimes hear people having conversations, but given how full the hotel was it was remarkably quiet. Housekeeping were a bit overly helpful - I didn't like that they'd repacked my suitcase and rearranged all my items in the bathroom. I understand they need to clean, but it felt a bit invasive and I'd never stayed in a hotel where staff has repacked my suitcase before.

Had a triple room which can be hard to find. I was traveling with my 2 brothers. Views from the room on the top floor were great. room was big and recently re-furbished.

One night at the bar they added a 2.50 surcharge for my card (which they didn't do the night before). He said it was because it was a business card. I tried to explain it wasn't, it was a personal euro bank account I had specifically to avoid card charges in Europe and we have not had charges the night before in the same bar or the 20+ other places we used it in Rotterdam. Ended up just paying it but it felt like a scam.

The hotel is beautifully renovated! The rooms are spacious and bathroom pretty. Overall clean and very comfy. Also the location is fab! Next to metrostation that can reach you everywhere.

At check in we paid extra to get late check out (14:00). On the dat of check out they called to our room at 11:40am to wake us up and told us we have 20min left to check out! I was so irritated and annoyed and told the person on the phone she was wrong and we paid for late check out. I have not paid frikkin money to get woken up by them. That person didn’t even say sorry on the phone!!! Luckily when we did check out at the counter, the staff apologised for this mistake. But yeah, this shouldnt happen. Also the rooms are not sound proof. You can hear quite some sounds from the hallway. Oh, and the elevator is really shit lol. It takes ages and in our case the 0 resets, so while we were heading downstairs it suddenly went up again. That elevator is buggy and that’s so annoying.

I booked the ART as friend and I were going to the "Ahoy" for the Six Day Cycling, for two nights. Hotel was a 25 minute walk - perfect. The room was massive, two nice comfy beds, two arm chairs, big tv, lovely shower. Used the gym for a quick 4km cycle spin as part of my daily exercises. Breakfast was outstanding just about everything you'd need. Interesting that the tables were bare so you went for everything you needed leaving the table uncluttered with stuff you didn't use (I like that). The bar had nice beer including Guinness, lots of seating. Restaurant was busy and well used. Hotel looked after our luggage for a few hours before we headed home in the late afternoon. The Metro and tram stop were very close.

NO milk for coffee or tea in the room. And limited supply of the coffee and tea. Lifts were playing up a bit - no collective control for the three lifts - lift controller would not accept a landing 'call'. No porridge for breakfast - but I guess they would have provided it if I'd asked. I wanted to walk up to my room on the 5th floor - eventually found some stairs but locked myself out on the emergency staircase, my mate had to come let me in - good job I had my phone on me!! So where are the stairs for guests who do not like lifts/ elevators and or want to keep fit?

Rooms are clean, comfortable and with good sound proofing. The airconditioning is quiet and works well. The location on the south side of the Maas means you are not dead in the (commercial) center of Rotterdam, but the Metro (RET) right next to the hotel takes you there in 2 minutes.

Although the hotel is not located in the centre of Rotterdam, a metro station is located outside the hotel, and it is within walking distance of Zuidplein. I booked the room via booking.com, the room was certainly value for money (the best room I had (and cheaper) in The Netherlands) and very spacious. I would have extended my stay, but due to my additional nights falling on the weekend and incurring much higher rates, I had to check out. The staff were extremely friendly and helpful. I booked the hotel based on on-line reviews. I did not have breakfast, but did have one meal in the restaurant.

Not far from metro, clean reasonably spacious room. Nice dining area.

Not much around hotel, particularly right side walking out seemed run down. We were allocated a twin room (we booked for a double) literally next to the lift which we don't like. Anyway we asked for another room n it's promptly addressed by the manager. The lights n space in bathroom should be better, light source away from mirror n space where we can usually put our toiletries is above the toilet above 2 metres from basin. No proper thought process re this seemed to be during their renovation.