We loved everything about it - BUT we had a disaster with our dinner and had to leave the table after our entree sized white bait meal was served to us raw , not once but TWICE. Your hotel and restaurant staff were fabulous, but we were really disappointed how such a small detail as to ensure a raw egg was cooked the first time, could not be monitored enough to ensure we were not served raw egg meal, twice. So disappointing, we just had to leave the restaurant and go back to the room after an entree. However, everything in the hotel was amazing.

See above

Very nice old fashioned room which was a vibe! staff let us do a late check in which was handy, had heated tiles in the bathroom which we loved! Great area.

Didn’t like the shower, it was an overhead drop down showerhead and the water sprayed all out the sides, you had to get right under it and get your hair wet every time, there was a shower cap there but there’s no way it would stop your hair from getting wet in that shower. It seemed pretty expensive for what it was.

This is our third stay at this hotel over an approximate 10-year period. Previously we stayed in the Heritage Room and when traveling with a friend, in the Garden Suite. All good. Although we booked in advance, (3 months) the only availability this round was a “Petit Room” located separate, but adjacent to the main Hotel. Our room was satisfactory, but not at the equivalent standard of the main house and garden suite. The distance between your knees and the wall when using the bathroom toilet epitomizes the word “petit” think 6 inches…Yes, I measured (dependent upon knee size). However, the distance is to a towel warmer so you won’t get a chill and it is extremely handy for drying handwashed undergarments and socks. Water pressure in the shower is excellent and hot water abundant. Staff are very friendly, helpful and accommodating. Off-street parking available at no extra cost. The location of the Hotel and its proximity to multiple fine wine tasting rooms can’t be beat…A 15 km total trip (Return) can take you to five or more separate venues. Breakfast is not included but available in the hotel restaurant or at several nearby coffee shop options a short walk away. The Hotel offers a most convenient laundry service (a large bagful) wash, dry and fold for a very reasonable $25. There is a town cinema five minutes away that generally shows 4 -5 films sequentially catering to multiple tastes.

Fair warning for those awaiting total knee replacement (TKR)…except for the garden suites, (Ground floor) don’t even think about booking. While the main house stairs are not as deep and more manageable, the petit suites are up a flight of deep, steep, stairs that require contortionist skills to ascend with luggage. Even well-functioning knees are put to the test. In past stays we had a bathtub, not so Chez les Petits…Not a deal breaker, but be aware. Shower can be slippery, no grab bars or shower mat provided…It’s a safety issue. Proximity to street noise may on occasion interrupt a good night’s sleep. In summary highly recommended, but best option is for the main house or garden suites.

We had one of the Suites on the top floor at the front. Very well set out and quite roomy. Hotel is right in centre of town so very close to bars, restaurants and walking distance to wineries

Not much. Only real issues was our suite opened to large common veranda so needed to keep curtains closed at times. Also front suites are above a busy bar and there is another one across the road so noise may be an issue in the evenings at busy times (though the hotel provided ear plugs which we didn't need)

The staff were friendly and helpful. The hotel is beautifully decorated, warm and cosy. We were three couples staying in the spacious garden suites during a storm and they were so warm with a heater, heat pump and electric blankets. We loved gathering in the library and the bar with their roaring fires. The dinners and breakfasts we had in the dining room were beautifully cooked and presented.

Lighting in the kitchenette cupboard would be helpful.

Loved the small historical boutique feel of the property. Convenient car park, central, friendly staff and comfortable clean room. We enjoyed the warmth of the fireside library neatly tucked inside the foyer and indulged in a few drinks from the bar - the gin menu is very fun. A beautiful hotel experience.

We loved it all - whilst it didn’t bother us and it was also outside of the hotel's control, the pub opposite our room (Martin room)was a wee bit noisy but it didn’t go too late and it was a Friday night after all. But just worth considering for anybody who is noise adverse. No complaints otherwise, a truly lovely stay.

The hotel's elegant interiors created a welcoming and luxurious atmosphere. The room we stayed in was both comfortable and beautifully designed. The bathroom was stunning, featuring a traditional freestanding bath and a separate shower, all in a stylish black-and-white design. The hotel effortlessly blends old-world charm with modern comfort. The hotel's location is ideal; it is right in the heart of the village, just across Union Square. This made it incredibly convenient to explore the area on foot. There are excellent coffee shops, charming stores, and a craft pub, all within walking distance. It is an easy drive from vineyards producing beautiful Pinot Noir wines.

The garden suite rooms were a great size, spotlessly clean and had a very comfortable bed. It’s a beautiful building with beautifully maintained gardens out the back - and our meal at the restaurant was terrific.

The bar immediately behind the hotel backed on to our room and was VERY loud with their music in the afternoon and early evening on both nights we stayed (felt like they were in the room with us) - upside was that they were done by ~8.30pm each evening.

An iconic hotel that lives up to its reputation. Stayed in a garden suite which was spacious, light & airy with good facilities. The restaurant has a pub feel, & was pretty full & lively. The food was outstanding ( the best we have had in 5 weeks in New Zealand & we have eaten at some special places). We made a detour on our trip to stay here & it was well worth it.

Only 2 minor irritations- extractor fan in bathroom was noisy in high wind, & nowhere to hang things in the bathroom

The staff were accommodating and super helpful ensuring we had the best type for us, even tho they were fully booked. We had a Garden Suite which looked out over the peaceful gardens. It was spacious and light and the bed was super comfortable.

Our breakfast experience in the bar didnt quiet match the hotel experience. Our OJ was forgotten, coffee took a long time and my breakfast order came out incorrect. It took some convincing the waiting staff to take it back and change. I got the impression I was to simply eat the ham instead of the salmon I ordered. When it did come out, it was lovely.