Great sized room, big bed and very quiet area so we had a great few night sleep. The staff were all very helpful and gave us a packed breakfast for the days we were leaving early. Good hot shower. We recommended Gringo Bills to other travellers we met heading to cusco.

We has a small issue with a miscommunication in arrival time which meant we had to wait outside for an hour at 6am to get into the property. They were very apologetic and resolved the problem as quick as they could, they also gave us free early check in for the inconvenience which was very much appreciated.

Although we booked very late, there was still a room available at Gringo Bill’s Cusco. We even got an upgrade compared to what we had booked on booking.com. The room was spacious, simple, but clean and the shower was great. The bed was also great (a good mattress and not 1.30m wide which is apparently the standard double size in Peru). The staff was very helpful and friendly. We were surprised how involved they were and how extensive the breakfast was that is part of the overnight stay. They even hang a package with a breakfast togo on the door the last evening when we had to get up early because of a trekking. We have been traveling through Peru for a month now and have not met such friendly staff anywhere.

Nothing

Gringo Bill’s is perfectly located within short walk to main square. You have many restaurants, laundry service and hairdressers within 5min walk. Room was spacious with a private bathroom, cleaned every day. Breakfast was very good. Jeiss from reception always offered help & good advice throughout our stay. As it is a B&B property, it has a very nice local style and decor.

Wifi connection in the room wasn’t stable (dropping and coming back). There was no hot water 3 times during our stay (6 days) but it has been fixed within 1-2h always when we flagged this with the reception. Also quite a strong smell from the toilet.

Our stay here was fenomenal. We arrived at 5:30am and could check-in right away. At first, we booked four nights, but decided to extend our stay with four more. Eventually we switched rooms, because the lock of the initial broke. The crew helped us immediately, repairing the lock late at night. The breakfast was wonderful. And the staff was always curious about the trips took, by asking about our day. Besides, every night we got asked about what time we wanted our breakfast. And the next morning the breakfast was ready at that time. I could go on for ages about how great our stay was. But, I recommend everyone to experience it yourselves. P.s. it's super affordable.

It's a bit noisy, but not to an extent that one would go crazy.

The staff were extremely friendly and helpful. I stayed in Gringo Bill's before, 2 years ago as a solo traveller, and now I brought my friend here as well! We needed two separate beds in a single room but made the booking very late, the reception staff went above and beyond to help us separate the beds late at night. The breakfast server lady was lovely as well. The rooms are great and comfy - the hot shower was oh-so-lovely! I will certainly stay there again next time I visit Cusco!

The hot water was awesome always. The staff was very very nice (not the new guy).

The new guy (Eric?) was not genuine polite, when you ask something to him he always avoids eye contact what is completely disrespectful. Once he even opened our room’s door without knocking first! Not apologies at all! Also the room’s floor is very noisy, it is a wooden floor with not good maintenance, some pieces where coming off. And one day from the shower (bathroom) the water started licking from the wall to our dormitory, we let the staff know about this and they apologized after dried it with a rag.

Wilson is a wonderful host! He organizes transport to wherever in and around Cusco (also airport pick-ups!). The place has a lovely courtyard for the delicious breakfast they serve. Much more of a real hotel than just a hostel! Great location and VERY calm within the busy center of town!

Nothing ... it was simply PERFECT!

Excellent location. Excellent breakfast. Excellent bed and confortable. Very nice and clean room. Excellent value for your money. I would definately return. Erika's hospitality (the owner) is unique. She is a great host.

All the rooms go out to the main patio which is a little noisy when guests head out early in the morning to their excursions.

When entering the room, we felt right at home. The bed is the best we slept in for our entire trip and huge. Breakfast (simple but complete) was possible served in the room. The family is incredibly friendly and accommodating.

Not a big problem at all, but the owners live elsewhere, so not always available. Best to get connected on WhatsApp and plan a little bit in advance.

Loved the staff - very accommodating. Breakfast was excellent, the beds are very comfortable. Very clean, near city center. Near restaurants, laundry services, stores, travel/tour agencies. Would definitely stay here again. Kids also loved this B&B.