Our 2nd long stay in Crimson. We loved how close proximity it is with malls, restaurant and transportation. We enjoyed the beautiful 8th floor lobby and Cafe 8 where we used as our base for meeting family and friends. Though it can get busy, there is always a spot for privacy and meet up. We finally swam in the pool. It is nice and airy. We loved the tropic vibe. Service is great. 5 star. Service with a smile and heart pounding❤️

The room is quite tight. Carpet and fixtures are outdated. We wake up with clamp of dirt coming out of the A/C. That vent needs cleaning. The damage deposit of Php 3000 per day was a bit extreme. This shouldn't be asked if the guest is already paying upfront and should be mentioned on the payment details when booking at Booking. Com.

As expected, service was great. The breakfast buffet was also good, I just wish they had more options considering this is a 5star hotel (other hotels have more options). WiFi connection is fast and reliable, we were able to do work and meetings without interruption. Front desk and housekeeping is 24/7, I just hope they answer phone calls faster. Sometimes it took us 3 calls just to be connected to FD But overall, we loved our stay and we opted to extend for another 2 nights.

Please remove the option to pre-check in and kiosk since it's no longer working, I thought it will save us time The room is too dark especially for us working, the light comes from the entrance part only which is 1/4 of the space. We had to open the curtains and television for extra light.

Had a nice stay at Crimson. Bed is big and comfy for 2. Amenities are also great. Will also recommend to add breakfast buffet if you can. Easy 5-7min walk to Festival Mall which is nice since there are lots of restos to choose from aside from the ones at the hotel premise. Staff are all nice and always greeting you with a smile.

Crimson hotel has a nice events place which means lobby is always crowded. We've witnessed 2-3 events during our 2-night stay. Didn't get to try the pool area since they had an event and there are lots of people all times. Breakfast cafe also gets crowded from 8am onwards. TV in the room is not smart tv so no netflix if you're planning to just chill in the room.

The staff at the conceirge was great, much better than the reception lady.

All the the staff are great except for one lady at the reception. Whenever we ask question, most of her response is I don't know. Both me and my husband concluded that she just don't want to help at all. I don't beleive she should be on that position at all. This is the 2nd time we stayed in Crimson. This time, we can actually tell that the property is now dated and need some upgrade on the facilities (like the towels shows it reached it's use by date, though clean).

This is my go to place when in Manila, the hospitality team here were absolutely fantastic. Rhon and his crew at cafe8 treated me so well, Lucho at the pool always cool to hangout with, Sophie at the front desk was so sweet and helpful with a very beautiful smile. Analyn (Len) always fun to talk to, Jener was very attentive to my requests. I could write on for hours about everyone I have become personal friends with here. I thought about trying different hotels before I came but immediately though “No, the people here at the Crimson is what makes me a returning guest.” And I’m always happy to choose to stay here. I will happily be back in a few months! You guys are awesome, THANK YOU!

I have nothing negative to say about my experience here.

Very nice lobby area that smells really good. The breakfast is good and they offer a huge variety of food. Unfortunately, we only stayed for 2 nights. We also had to leave very early for the airport so we would have missed our included breakfast. Fortunately, they prepared a nice little breakfast for us to take away. It was great. The location is good. We can see Laguna de Bay. The hotel is just next to the Skyway and many malls like the Festival Mall or Alabang Town Center are nearby. The service was perfect. We could leave our heavy luggage there for our side trip. That was really helpful.

The elevators don't smell good, especially the ones that go up to the lobby. They really need some fresh air all the time.

The hotel's prime location adjacent to Festival Mall offers a plethora of dining and food choices. The essentials in our room were replenished regularly, and cleanliness was maintained throughout our stay. Receiving messages of thanks from Jane or Janet (cleaner ambassador) was a delightful touch. Initially, we were exhausted, but the staff at the lobby lounge were incredibly supportive. One host in particular, Tine - left a lasting impression with her/his outstanding service and professionalism. She/He served us with patience, shared jokes, and treated us like old friends, making us feel right at home. Irish (from Binan) were also very accommodating on our last day, engaging in friendly conversation and ensuring our comfort before checkout. The services at the coffee shop downstairs is also excellent. The guards, ranging from the morning to the night shift, especially the reserved one by the parking lot, were not only welcoming but also interactive, an aspect that deserves recognition. I trust the hotel will maintain its standard by employing such high-caliber staff.

This was the final stretch of our journey, and we were quite worn out from all the activities. The hotel seemed somewhat outdated and dimly lit, with an entrance on the ground floor that resembled a parking area. Oddly enough, the check-in process took place on the 8th floor. We arrived at around 11:30 am, hoping for an early check-in. The clerk who attended to us suggested we return in an hour, seeming more concerned with finalizing charges than verifying room availability. Upon returning after an hour, the female clerk looked at me quizzically, as if questioning why I was inquiring. Nonetheless, we managed to access our room by around 1 pm. I felt it was important to share this as it significantly affected our perception of our stay, making us question our decision to book with Crimson.

Great varities of breakfast and comfy bed

They could do better on shower gels and shampoo. Also, there was a preparation for music festival and the testing of the sound system the night before disturbed our sleep. I was hoping they would end at 11pm or 12mn but did not. They even started again at 5am. I hope the managment should check this type of events around the hotel to ensure it will not cause disturbance to the hotel's guests.

Great breakfast with huge selection to choose from. Buffet style so unlimited food. Everything was kept refreshed right up to closing time. Plenty of staff who were very willing to help. Large rooms with comforatble beds.

Serious problem with booking. Booked through Booking.com and selected double bed. Had an email from the hotel saying that bed allocation would depend what was available on the day. On arrival I was told that I had booked twin beds. I insisted this was not true. The receptionist kindly looked at her system and gave us a double. I asked here to check our booking for later that week and she said that was booked as twin also. She amended the booking and we once again were given double. If it were not for the excellent receptionist I and we had ended up with twin room I would have made a formal complaint and cancelled my second booking. There were no usb ports in our second room.

All the staff, the comfortable bed, the variety of food, the view from the room, the politeness n friendliness of all the staff, the willingness to accommodate all the requests that we made most specifically the housekeeping staff, Jennelyn, the lobby and concierge staff like Sav aka Saviour and Amor

the bathroom walls n floor can do with a good clean. The lack of communication and record keeping about payment of the rooms that my guests occupied. I had paid for all the rooms in advance and yet a front desk staff asked me to pay settle my bill when your records should have noted that all.accounts had been settled! Very unprofessional!