Good value for the money and very close to the city centre. Also the price for the parking was fair. Very good breakfast. Hotel also helped us resolved the problem with booking dates for which we were very grateful. In general still a very good hotel but it needs refurbishment like in some other Mercure or Novotel hotels I've been to many times. Despite issue with AC, we can still recommend it.

Air conditioning didn't work (apparently due to pre-high-season maintenance). This is ok but we should have been informed at the beginning of our stay so we could air the room a bit as it was very hot. Opening windows at night was not an option as hotel is located next to a busy roundabout.

The room was very nice, bathroom a little dated. The breakfast was lovely loads of choice. The staff at the bar and at breakfast were very nice. We ate at the bar and it was very good all the food was great. Great location for the old town. The room was very quiet. We did switch the AC off at night as it was a bit noisy. The guy who checked us in was very nice and helpful.

Tbh not much it's great value for money and a great location. Unfortunately my only low point was the two older female receptionists when we were leaving who were whispering about, looking at and laughing at my little boy who has Down Syndrome. It's not a great look. Perhaps they need some training in that area.

Good sized parking with available spaces at a decent prize. Good selection of food at a breakfast buffet. Decent gym facilities available.

Elevators felt a bit small. Card lock system could be more responsive. Too little space for personal cosmetics in the bathroom.

A comfortable big hotel well situated just 5 minutes walk from the old town. Excellent front desk/reception. Decent sized room. Very good breakfast.

Everything was fine - above expectations

Checking into the hotel was really efficient. Staff at reception were really friendly and helpful. Restaurant food was exceptional and considering they had a coach party the food arrived in good time.

Car parking is a bit limited, we only just found a space even though we arrived quite early in the evening.

They changed my dates for free when my flight was delayed. I could check in late.

My keycard for my room never worked, and I'd have to get it rescanned at reception every time I went back in my room.

Hotel is located closed to the city center (near a busy intersection) We used the hotel as a stopover on a longer journey. It fully met our needs. Tasty breakfast.

+ Good location near to the centrum (old town). + Breakfast tasty, large selection - Additional costs for parking 39zl/fax - the furniture is almost rustic

fast check-in, clean room, good breakfast, overall the impression is good

air conditioning works strange, we couldn't set an appropriate temperature - it was too cold or too hot

The room was clean and comfortable

The food was not to our liking....but we understood that this was not a tourist destination or hotel.