Fabulous happy staff. Brilliant breakfast choices. Fabulous Gastro Restaurant meal. Beautiful Reception area in fact all levels had brilliant decor. Fast Service when reporting problems.

I was very nervous of tripping on exiting the bathroom as there is a tiny 'lip' between the bathroom and hallway that you cannot see and needs something like red tape to warn people as if you did fall then it would be onto a marble floor! Did report it to Reception on leaving

Copious breakfast, excellent choices. Staff couldn't do more for you, they were tremendous, always kind, willing and helpful. Outside pool was magnificent and lots of room for everyone if they desired to catch the sun. Again, pool attendants, bar staff and staff at breakfast and also reception staff, exceeded expectations. All made our stay even more welcome.

I didn't really like the carpet in the room, as it always looked dirty, and is not at all hygienic. Either wooden or marbled floors would be ideal for a hotel with a 5 star standard.

It’s location is perfectly located. The Spa facilities and gym are excellent. The breakfast is well served. Housekeeping staff very attentive.

The staff at breakfast were lovely and always attentive. On the other hand we thought the staff at the reception were rather rude and snobbish. For example on our first day on arrival there was no good afternoon or good morning. I had to stand there and wait for them to finish their conversation, until finally being checked in. On the other days, again always rather snobbish and almost felt as if they are doing is a favor.

This hotel is truly a 'gem'. Bar is beautiful with many seating choices (including outdoors around a large pool). Included breakfast is expansive and delicious. Lobby is gorgeous and huge. We were there in December, and their Christmas decor was spectacular and everywhere. A luxurious dining room featured gingerbread houses unlike any we've seen before. Valet parking was an exceptional experience. Oh, and the ocean is across the street. We enjoyed it from our large balcony (7th floor).

There wasn't anything we didn't like except maybe that when someone was seated at the desk in our room, there wasn't enough room for another person to pass by to the balcony.

The rooms were large and well air conditioned. Great view of pool and sea. So quiet at night. Housekeeping attended at least once a day to tidy and replenish towels, bottled water etc (loved the little buns left each day) The breakfast was outstanding, all tasty and plentiful right up until it finished at 10.30 and we were a family of 5 and always got a table outside. The pool area was fab, my daughters loved the beanbags and always sunloungers available for 5 of us each day. Lovely fresh towels. There’s a good, large supermarket 10 min walk away.

Can’t think of a single thing! Hotel was just perfect for your family holiday, Thankyou

Wonderful place, hotel and stuff. Perfect spa and breakfasts. Big room with a great sea view & very good everyday( twice per day) cleaning. Our recommendations!

Bad weather)))))

The location of hotel is great to enjoy the see, Cascais and at the same time relax. If you are travelling for leisure, and the weather is not arm enough for the see or it is windy, the hotel has a great Health and Spa area. As well the outdoor pool is great. I took a massage that was excellent and professional as well as a treatment and I felt like at home. It is true 5* service. Breakfast is good, lots of choice, however there, some area of improvements are needed: personnal is friendly but not professional and don't know how to work. If you ask someone to serve coffee but the person is only there to clean the table nothing will happen. They won't do it, they only smile. They need someone to guide them. Restaurant: very good cuisine and excellent service. In general the hotel is very pleasant, nice, clean and quiet. However to keep it at that level, a renovation will be needed soon. The restaurant deco is quiet old, as well as the room decoration.

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The breakfast and the facilities were good. A lot of exceptional common area exists in this hotel which is very pleasant. The location is very central

This is not the first time we stayed in this hotel. Since our last stay many areas had been upgraded but the bathrooms are now quite dated, particularly the shower area. For the size of the room we has a 5 foot bed which seemed a bit small for the price paid. The hotel, which was apparently full, felt quite empty as a lot of the residents were attending conferences during our stay.

We totally enjoyed our stay here. The staff is welcoming and wants to help you with any questions you may have. Our room was well located, comfortable and very clean. The breakfast choices are amazing. Nice place to enjoy the view out on the huge patio. Also, the hotel has a very nice lobby. We enjoyed the spa area. The outdoor pool looked inviting but was a bit too cool for us. It was October. It was about a twelve-minute walk to the center of town. We like that! You could either walk along the sidewalk or cross the street and walk along the beach where here are several nice restaurants to enjoy. We also dined at the restaurant in the hotel one night which was also very good.

Everything was excellent.

Hotel is very spacious. View from room was excellent. Room was very well laid out and was spacious too. Hotel in a very good part of Cascais/Estoril. Breakfast was very good and the staff at reception, breakfast and the bar were very helpful and attentive! The staff will not disappoint you! This Hotel is a Gem and deserves its name. The restaurant is probably the best in the area of Cascais and Estoril. It was my fiftieth birthday and they sent a lovely cake and champagne to my room.

Could have had a larger variety of spirits and wines at the bar.