My First Night I spent at a different Hotel, because they were overbooked. The View over Funchal was amazing! Very clean and nice rooms! I was a little shocked about the breakfast buffet, since I expected a little more varieties but it was totally enough! Dinner at the Hotel Restaurant was also very delicous!

Location! It is not central at all! If you book tours, they dont pick you up from the Hotel! Take a bolt, which is way cheaper than Taxi!

the breakfast was excellent and many products were fresh. they also have a menu a la carte which you can choose from. However, one bizarre thing is that you have to pay for a cappuccino but not for a coffee with milk. i have never been in another 5-star hotel where you have to pay for a cappuccino in the morning. the facilities were very good and the restaurant too. there is also a gym with a few equipments. the hotel is super clean.

staff should be more prepared to give advices in terms of restaurants and activities to do on the island and in funchal. cappuccino should be free in the morning

The view over Funchal is absolutely stunning. You can see the entire city. The rooms were clean and modern. The staff were super helpful and friendly. Breakfast was a lovely spread offering cooked options and fresh fruit. Pool was lovely , the spar was small but clean and never overcrowded.

There are no tea and coffee facilities in the rooms which as a Brit were sorely missed! The hotel is situated in Monte which is further up the hill from Funchal. We are both active hikers so the 30 minute walk/climb up and down the hill to the centre of Funchal wasn’t much of a bother to us but could be for less able bodied people. When we couldn’t be bothered with the climb a taxi was only €10 !

Fabulous views; friendly, helpful staff. Loved the special touches such as the cake they made to celebrate my birthday. Lovely well equipped spa. Great spot for watching the toboggan run as it runs passed the hotel.

Nothing - although may not suit people with walking difficulties due to position half way up a fairly steep hill but taxis are readily available if needed.

The staff were exceptionally kind, friendly and accommodating, definitely the highlight of our stay there Our room was impeccably clean and had a stunning view. The hotel restaurant is great, and amazing breakfast Interior design felt fresh and tasteful Free parking

Room was lacking a few basic amenities, like a kettle, iron, smart TV (netflix/youtube/etc), conditioner Breakfast starts only at 7:30 which is pretty limiting if you're going on early hikes - though they offer to pack breakfast for you the night before I found the pillows a bit uncomfortable

Hotel had a beautiful view from our room, the breakfast was good, staff very friendly and helpful.

Bed was uncomfortable, the shower was weak, no complimentary tea or coffee in the room.

Beautiful decor and stunning views of Funchal. The staff were all friendly, hardworking and very helpful! The hotel was clean, comfortable with excellent facilities and great food.

Delightful boutique hotel. Great base for holiday in Madeira. Staff are great, facilities excellent, stylish and very comfortable, half board brilliant quality and value, hotel's 3 times per day complimentary shuttle service and occasional Bolt taxi solve getting around especially uphill in Funchal. Highly recommended.

Didn't dislike anything.

The accommodation is well located — not directly in the city center, but also not too far from it. The center is within walking distance, although we usually took a taxi back, as the hills are quite steep. The room was nothing special, just as expected, but it met all the standard requirements. The highlight of the accommodation is definitely the stunning view over Funchal.

Staff were very nice Room had a lovely view and was quiet except for first night with wind no big deal Breakfast was plentiful, and the restaurant had a great selection They operated a shuttle service at 10 am and collection at 5pm from town I didn't use it but great option if you do not want to walk up hill from town or bus stop i Will be back

Na