Room size good by European standards. Staff friendly. Cake at the breakfast tasty. Shower pressure good. Slippers provided when asked the staff at the front desk. Complimentary water provided. Price and value good though not that central.

The curtains in the first room cannot completely block the light from outside when seeing from the bed, but offered to changed the room, which I accepted. The variety of breakfast is not enough, especially hot items. No carpeting in the second room (but the first room has, which is a little bit odd). Soundproof not good, got waken up by the noise from upstairs. The pillows a little bit too soft, not providing good support.

The location is great. You can walk to Altstadt in about 10-15 minutes, although there is plenty around this area. I also like the rooms, the decor and the relaxed atmosphere at this hotel. The staff are super friendly. Well done. Also, nice little touches such as you can request a Hot Water Bottle.

I would suggest that breakfast was a bit limited. I stayed for 5 nights and they put out exactly the same options every morning. Got boring very quickly and if I had stayed longer I would have gone out for breakfast. You can order eggs etc, but that wasn't made obvious, and whilst I was there they had problems with the gas cooker for a couple of days, so no omelettes. Not a big problem, but room for improvement. The lighting in the room was a bit annoying. Hunting around for the right switches.

Nice hotel in a good location. The air conditioning was good for +26 C, so it was cooling well. The hot water pressure in the shower was also good. All in all, a comfortable hotel.

The mattress was very saggy and bumpy, so I couldn't sleep on it. We asked to fix that, but nothing was done. All the rest was good in the hotel, but having a good sleep is a deal-breaker for me :(

Truly an exceptional hotel. The staff was so welcoming and so helpful. Thank you Pavel the night manager who gave us such excellent tips on a day trip to Cologne Christmas Market by train. Thank you Gerrit and Joshua at the reception who also helped with all our queries. The breakfast was excellent and thank you Jana for your warm welcome. We booked here for the great reviews and Indigo was all that and more.

The breakfast was excellent, with a good healthy selection of fresh choice freshly topped up on a regular basis, the hotel staff were all lovely, welcoming and friendly; and the car park was easy to access and right next to the hotel making it relaxing and convenient for our stay. Room and facilities were excellent, location was super too and there was a lovely little garden in the hotel where you could enjoy a quiet pre dinner drink.

The location of the hotel is very good, there are both metro and tram stops very close by. The staff at the reception and in the restaurant were helpful and friendly. The rooms are bright and spacious, the beds are very comfortable. The breakfast variety was very good.

The carpet under the bed is difficult to clean and collects dust.

Staff were very friendly, the room was basic but functional and clean. I wasn't able to try the breakfast so I can't comment on it. A short walk from Ergo Platz underground station. Overall the hotel is not flashy but does the job very well.

The location is not central, but if that's not an issue for you (it wasn't for me) then you have nothing to worry about. Underground station is 4 mins away and you could walk to the city centre in 30 minutes

The receiving staff was very friendly and helpful. The room was excellent and exceeded my expectations

The late check-in (15h ) is not very good for people travelling. You are on a long haul flight, finally arrive at destination and cannot even freshen up. It should be possible to enter the room way earlier, since check-out is at 12h.

The hot cocoa in the room was amazing lol. In general, everything was modern, comfortable, a lot of attention to detail, there was a hair conditioner and a hand moisturizer dispenser and stuff like that. Great view, birds chirping, greenery, little balcony for smokers. Everything was beautiful and comfortable. Location was great, a short walk from a beautiful park and city center. Staff was very polite and accommodating.

Friendly staff with very good English, breakfast was nice, just note that you can order hot food as well as the selection of foods on display (this wasn’t very clear) The staff pre ordered a taxi for us for the next morning, nothing was too much trouble.

Only down side we could find was that we had no hand soap or shampoo in the room bathroom dispensers, (a downside to using black receptacles, they cannot see how full they are or not)