Clean and comfortable rooms. Staff are friendly and make every effort to ensure guests are happy. Location on Juhu beach is good. A very wide selection of breakfast is available including South Indian dishes. Must try the restaurant in the hotel, Sesame which serves Asian cuisine. We enjoyed dinner here on our last evening served by Bhavna, who made some good recommendations. All staff are friendly and professional. Shout out to Khurtik who made sure we had everything we needed for breakfast every morning. Thanks to the restaurant manager for arranging breakfast for 5:30am on the day of departure. Thanks to Sandesh for keeping our room clean daily and restocking the complimentary treats.

Decor is dark tones which initially can be off putting but you get used to it.

Good location. Room of decent size with modern furniture and setting. Room was clean with no disturbing odor in the toilet. The common area ,lift ,restaurant was always clean unlike other hotels where maintenance and housekeeping is poor. Modern pleasant decor of the corridor which is wide and non suffocating. Breakfast and dinner were delicious, with a warm and welcoming team always there at your service while being non invasive. The sugar cane juice and other fresh juices for breakfast was very enjoyable .Very pleasant surprise for my birthday whereby the room was subtly decorated, with a yummy chocolate cake offered. Thanks to Mr. Brian, Priyanka ,the crew at the restaurant and any other I may have missed. Would surely recommend the hotel

Lobby is small, maybe reorganizing the desk and the entrance can give some more space . To try to keep the outside premises just as clean with some natural flowers and plants. Hotel taxi rate is a bit high Wifi does not work in the common area

Rooms are spacious clean and comfortable. Brian the doorman very informative and helpful All front door staff were kind and considerate to my 81 year old mother Breakfast was amazing lots of choice from South Indian to continental food and freshly prepared All restaurant staff were very attentive and friendly, especially Pranay Vishal Kushal and Sagar. The restaurant manager Gumeet was very kind to arrange fruits such as sitafal and chiku. Bonus was high tea at 4pm the restaurant serves Indian masala tea with some snacks Mini bar filled with soft drinks and water Complimentary fruits and a few snacks available in room Roof top pool is another bonus to relax away from the hustle and bustle it’s still being built Beach is only 5 minute walk and great to walk towards Juhu Chowpatty (10-15mins walk) to see amazing vibrant atmosphere filled with lots of tasty fast foods Many restaurants nearby Safforn and soy had great food Go to Myrah Spa it’s less than 5mins walk,as hotel doesn’t have one. It offers 5star treatment and worth every minute & money We were offered a package between the 4 of us Highly recommended this!!

The deco in room is a bit too dark and my elderly mum found this difficult with her vision Lack of cupboard Space and need some hooks in bathroom too Beware of noise of the planes at night this took few days to adapt too No spa in hotel .. but I would highly recommend Myrah 20% off food and drinks are not taken off please check bills at the end this should be done automatically

Loved everything about the property. Very close to the airport and next to several shops and commercial establishments. The room was spacious and could easily accommodate the three of us! But the highlight of the stay was the staff. From the minute of check in to the check out - everyone we encountered was super pleasant, attentive and cordial. Special shoutout to those at the breakfast hours - Vinay, Pranay, Delano, Sagar, Ruqaiya, Gumeet and everybody else!! Don’t leave the hotel without tasting Manasi’s masala chai! They made the breakfast the high point of the day! For my daughter’s birthday there was cake and singing by everyone present - which made my daughter super happy!! Overall had a most wonderful stay and nothing to beat the hospitality at the Hyatt!

Nothing to not like! Everything was wonderful! Not much of a view from the room but that didn’t bother us!

To be honest I had 2 issues in the first night which were resolved straightaway. The hotel is in a great location and kept at a high standard and meets its statues. Restaurent is excellent and has a wide range of choices for break fast, lunch and evening meal. Facilities such as swimming pool, gym and other services such as bag wrap taxis tv channels etc are great. I cannot say enough good things about the staff at the hotel and housekeep were amazing. I stayed here 6 nights. It was fabulous. Location is superb to reach famous juhu chapati, airport, santa cruz and bandra and to the train station to reach to south Mumbai. General manager ( Shilpa) was superb and Tanvi front desk was brilliant sorting issues out with outside taxi drivers. Well recommended .

The hotel is a newish property so it is of a high standard. What really makes it a special stay is the attentive staff from the security guys at the front, reception staff at the front desk, the housekeeping team and by no means the least the staff in the restaurant who are just fantastic. Breakfast is just brilliant, a huge choice and plenty of food all to a vary high standard.

I don't think there was anything major that I can say that I didn't like. I guess if I had to pick up a fault it was that when taking your order staff don't write it down so a couple of times they got it wrong but it was quickly rectified.

My stay at Hyatt Centric was absolutely fantastic! From the moment I checked in until the day I left, the experience was top-notch. The room was spacious and beautifully appointed, providing a perfect blend of comfort and modern amenities. The highlight for me was the breakfast — it offered a delicious variety that catered to every taste, ensuring a delightful start to each day. What truly set this hotel apart, though, was the staff. They were incredibly courteous and attentive, always ready to assist with any request or question I had. Their genuine warmth and hospitality made me feel welcomed throughout my stay. The location of Hyatt Centric was also ideal, offering easy access to nearby attractions and dining options, yet providing a peaceful retreat at the end of the day. Overall, I can't recommend Hyatt Centric highly enough. Whether you're visiting for business or leisure, this hotel exceeds expectations with its superb accommodations, excellent service, and prime location. I look forward to returning soon!

Everything was perfect. I’ve always enjoyed staying at Hyatt, but the team here truly went above and beyond to make me feel comfortable, welcomed, and well taken care of. Special thanks to the management for their exceptional hospitality training of their staff. This is my third hotel stay in India, and I arrived yesterday after a disappointing experience at another hotel in a different city. However, the staff at Hyatt completely turned things around, helping me forget the stress of that ordeal. A special shout-out to the receptionist who swiftly resolved my Wi-Fi issue with such professionalism. I didn’t take her name, but it was the girl on the morning shift on 10/18 wearing black. The she responded so quickly after I told her I have a meeting. THANK YOU all! You are my top choice, and I’ll always choose Hyatt whenever I’m in this city. 👏👏👏

Nothing honestly.

The breakfast was very good and wide spread of items.

I had stayed there for four nights from the 21st to 24th and had left some luggage behind. On my return on the 2nd I found one of the bag had cut. I was not given any proper explanation as to what action the hotel was taking. The bag was definitely not cut when left it as it was very much noticeable. If the cut was there then why didn't the hotel inform us that there is cut on the bag when we left them. The cut was very much visible and anyone handling the bags would have noticed it and we should have been informed. No explanation has been communicated to us. I was not given a discount as a hotel guest on my bill of 2nd October.

Our bedroom was so spacious and well equipped (kettle, coffee, tea, snacks, drinks, water). The breakfast is probably one of the best one we have had so far too, a good mix between buffet and à la carte (dosa, eggs, bacon, etc.) Everyone working at the hotel was so friendly and helpful. We personally loved the neighbourhood as it was close to Bandra (20 minutes by tuktuk) with a lot of nice restaurant, café, markets but it takes probably 1 hour to get to the main sightseeing attraction.

The hotel is located very close to the airport runway and we could hear planes taking off in the middle of the night.