The hotel is located close to the city centre and also close to train stations (Exeter Central is just in front of the hotel). Staff is very friendly and helpful, desk is open 24/7 which very convenient for the late arriving or early leaving. Rooms are clean and comfortable. Hotel suggests a typical English breakfast with different options, which I found very tasty. Ideal choice for leisure and business.

Window is not fixed in the open position. In case of hot weather it is very hot and not enough fresh air in the room.

The Hotel was very clean and the room inside seemed nice, new and refurbished. Lovely smelling amenities and great view of the city, really good central location especially as a solo traveller reliant on public transport. I did not hear anything overnight also and had a pleasant stay. A brilliant, comfortable and roomy single bed and the bath was lovely also.

I did have to help a lovely elderly couple with their things, where he was in a wheelchair and she was struggling to help him up the ramp. Not a problem of course, but the staff didn't seem very helpful (perhaps they're not allowed to due to health and safety?) and the lady did say to me it doesn't seem like the most accessibility friendly to access the entrance of the Hotel, but there are big lifts which were accessible to the couple and I used also. This is not a problem if you are able bodied of course, but just something to note. The only other thing I noted was the name of the Hotel on the front is still the old name so it was a bit confusing.

Nice clean room. Location of the hotel was good. Good parking facilities. Staff were excellent - they treated me like a VIP

The fact that there were no net curtains, so I had to keep the drapes closed and lights on when I wasn't fully dressed. The room was quite warm and there was no temperature control. No phone in the room ( it appears to have been stolen!) The kind receptionist gave me a number that I could call from my mobile phone. Just a little thing, but there was a sanitary bag holder that was empty and did not get refilled during my stay. Perhaps these need to be removed from the rooms then, as they serve no purpose.

We’ve stayed in Exeter a few times but the Rougemont was without doubt in the best location. Central for restaurants, shops and Exeter Central station was just across the road. The cathedral and the quay were about a 10 min walk. This was our second stay at this hotel.

We had a junior suit (that’s all that was available) so the room was quite large with very high ceilings. We had to live out of our suitcases as there was no drawers or shelves to place clothing only a wardrobe. There was plenty of room for a chest of drawers though.

Perfect central location. Ideal for those arriving by train. Public areas really well presented. Room was basic but really clean and everything we needed: iron, hairdryer, ironing board, tea/coffee, bathroom well stocked with toiletries etc. Breakfast great, lots of choice. Staff really friendly and helpful, and nothing too much trouble - thank you! (The trees and Christmas decorations were beautiful!)

Bedroom walls are very thin, so we didn’t sleep well at all; a very loud snoring guest in the room next to ours. If you’re driving the parking is limited but other car parks nearby.

the hotel was absolutely stunning! I was celebrating my mum's 50th with her and treated her to a junior suite room. I kindly requested from the hotel just a couple of days before if they could do something for my mum's birthday and they went absolutely above andbeyond! they put happy birthday balloons in the room and put lots of flowers all over the bed! was such a lovely gesture. really enjoyed the room. Breakfast was great as well, with a nice buffet style breakfast with a lot of options. Great clean room and lots of amenities and very centrally located.

small point: lighting in the room was quite low which is not my preference.

Check in was excellent. Excellent customer relations!! We paid for the room and the car parking fees upon arrival. Car park was conveniently located right at the door.

Upon check out we faced an unfriendly front reception personnel who ask us to pay an extra 10 pounds because we were told by him that it was not sufficient. We return to stay at the hotel for our second visit as we pre-booked, on 2 September and we complained about the extra parking charge on our first visit. The front desk said that we should not be paying the extra 10 pounds as we have paid fully upon arrival. Nevertheless we were not refunded the extra 10 pounds for our first visit.

The staff were very friendly and helpful- particularly the lady on reception who gave us a great recommendation for dinner. Room was comfy and mostly quiet (Saturday nights are a little rowdy outside but all settled by 11.30). Location is excellent for transport links and city centre exploring.

The shower in the room could have been cleaner- mould growth and a stained shower tray took away from some of the gleam of the place. The lights in the bathroom were challenging. It was very bright and the double strip of lights in the mirror which couldn't be switched off separately were migraine inducing- the ability to isolate these or just one strip at the top would be more comfortable. There were also minimal lighting options in the room making it difficult to visit the bathroom in the night without Blackpool illuminations.

Very convenient for exploring the centre of Exeter.The room was comfortable and the breakfast was excellent there was plenty of variety. The evening meal in the restaurant was well cooked and reasonably priced.The staff were professional, friendly and helpful.

There were no drawers provided , no desk and only one chair . Instead of being rounded the hand rail in the shower had potentially lethal sharp corners. The blackout curtain for our window had a worn lining which let the sunshine through in places in the morning giving the curtain the appearance of having holes.

I know some people find the mattresses too firm, but for me, it was perfect! very comfortable sleep. The hotel is generally very quiet at night (there was a woman having a very vocal fight/screaming competition for about an hour Saturday night, but it's not the hotel's fault that someone can't control their temper or their alcohol intake!). Just across from Exeter Central Station and about two minutes walk from the centre of Exeter itself, the location couldn't be better. Staff was absolutely lovely!

The desk was very narrow! The view from the room was not particular inspiring (a yard with various machinery) (but - I was only in the room to sleep, so I didn't particularly care), and the gulls were waking up around 5 o'clock in the morning - very loudly. I think the posh looks of the entrance of the hotel makes you expect more from the individual rooms.