Interesting old building full of old beams and evidence of previous use. Friendly and obliging staff, stowed my husband's mini mobility scooter overnight. Comfy bed, spacious room, adequate facilities, good food, reasonable range for breakfast. Hotel well placed for sites in Exeter, only five minutes walk from cathedral.

Lights in room not enough: one corner with desk, despite window, always dim. TV reception poor, kept dropping out. Hot and cold taps weird: sometimes cold water from hot tap and vice versa, so had to waste much water waiting for right temperature. Welcome tray mean: only three tea bags, some coffee sticks, enough milk, no drinking chocolate or mint tea, no biscuits! (this seems normal in hotels nowadays). Noisy pub below on weekend nights. Lots of stairs, some a bit much for anyone with less than good mobility. Part of the hotel's charm, but ask for lower floor room if necessary.

A cut above what you might expect from a "value" chain hotel. Beautiful old part of the building was all used as bar/restaurant and reception so full of character. The rooms are all in a purpose built 4 storey extension block at the rear. That meant modern well fitted and maintained rooms, very quiet, overlooking the private hotel car park. Lift for getting the luggage upstairs. Good sized bathroom. Everything very clean and modern. Comfortable bed. Tea/coffee/water in the room and plentiful. Location very near town centre so evening walkabouts a bit "urban" and typical town centre pubs, but great location for day time sight seeing etc. Good value for a clean and comfortable stay.

For the price we paid there was nothing to dislike

Restaurant staff very personable, as were bar staff. Location was fine. Food and wine was very good. Rooms comfortable and clean.

Reception staff very curt and uninterested. On arriving early and asking where we could wait, we were just told "check in is at 2pm". When replying "yes, we know that, but where can we wait?" we had a repeat of "check in is at 2pm". If we'd been directed to The Pub, we'd have gladly spent more money with you, but we went elsewhere for food and drink. Car parking was a bit difficult, especially as we'd paid for our entire stay, but the car park was full when we returned from trips out - twice.

All staff were happy, helpful and very professional. Our room was in the old part of the hotel, which is interesting and quite quaint really. The room was above average size with a large bathroom. All the amenities you would expect. Clean, with a comfy bed. The bars, again in the old part were good as was the food and beers. Breakfast was exceptional. Location was brilliant, right in the city centre near the cathedral, with very reasonable parking (£5) What is not to like. Exeter has a surprisingly vibrant city centre, probably because there is no huge shopping centre sucking everything from the high street.

The location of the hotel is perfect, for train or bus to St.davids. The train station is a 10 minute walk. We had a lovely few hours in Dawlish!

Nothing, could have been better. Perfect staff, perfect location, beautiful hotel. There wasn't, anything,that we didn't like! Unfortunately, I had an head injury, due to a fall. The staff, were absolutely, amazing! Phoned an ambulance, etc. Next, morning, asked how I was etc. Very professional, caring staff! Absolutely amazing. I thank The White Hart! I will recommend, The White Hart,to anyone. Warm, Friendly , welcoming atmosphere. Housekeeping, well, what can I say? Perfectly, clean rooms, well made beds!!! Friendly, and, caring.

Central location and that we'd had lots of previous good stays at the property

We arrived and checked in only to find on entering our room that it hadn't been cleaned from the previous occupant(s). The cleaner was very apologetic and said she would do it immediately but when we went down and complained at check in, we received no apology but were just told that they were short staffed. On check out we repeated our annoyance and were told that we shouldn't have been allowed to check in when we did as the computer system would have shown that the room wasn't ready! Not the usual good experience here that we've had on previous multiple stays.

Entering the White Hart from South Street (near the Centre) was like entering the days of Elizabeth I, with a little sloping cobbled "road" between two old-oak-beamed buildings, very quaint (tall people keep your heads down...), but clean, modern bedrooms with en-suites, and a lift between floors. Special commendation to the Receptionist, who on our arrival managed to change our triple room to the twin and double rooms which I THOUGHT I'd booked (through Booking-com!) We ate in the White Hart's restaurant, where there was a good selection, and the tasty food arrived in good time. There is a small-ish car-park around the side, it's public but the Hart will organise overnight parking. The hotel is handy to the Cathedral and main shopping-street, and not too far down to the pretty Quay where there are a couple of restaurants, some interesting souvenir shops, boat-hire, and a short ferry to the other side if you want. In short, if I come to Exeter again, I will definitely be booking the White Hart again.

Hmmmm, let me think. Thinking.... Thinking..... Nope. Can't think of anything.

Location is great. Walking distance to the center and cathedral. The Marston’s Inns itself is full of history. They did an amazing job to restore the place and kept its original charm. Room is good size and there is lift inside the building. The onsite bar and restaurant are super handy.

No fridge in the room to keep milk cold if you just want to make a cuppa. No air conditioning unit only a small fan in the room. Street noise at night as there are bars and pubs nearby. Private parking is very expensive! It said £5 a day, but when we arrived it changed to £10 a day due to seasonal change. Luckily street parking is not difficult there. So we parked our rental on street most of the days.

Everything from the check in to when I checked out 3 days later...the staff were absolutely amazing to me and made me feel really special....my room was large spotlessly clean and really comfortable..I was staying for a family wedding which was nearby and the staff were on hand when 12 of the wedding party met at the hotel... The day after the wedding the receptionist I believe is called Louise came and sat with me and asked me to tell her all about our special day... I cannot praise the hotel and staff enough it was amazing. I will certainly stay again... Thank you to you all at the White Hart..

Nothing it was perfect 👌

Having stayed before we went for location. Short walk to bars and restaurants to either riverside or centre of tiwn

Gone up in price so we're expecting great things. While booking.com said parking was £5 per night the receptionist told us it was £10 and she was very cross with booking.com. Breakfast ordering was such a nightmare we gave up and went down to cafe on riverside. Previously we helped ourselves to fruit, cereal, tea or coffee but this time it was all priced strictly separately ie continental, full English, tea and coffee were extra...no flexibility at all. Never again. We shall be complaining to Marsdens