The Hotel is located at the center of Bangkok and next to Nana Street (Arab Street). The staff are friendly and the rooms are spacious. We were offered a ride from the Airport to the Hotel with BHT 1,800. There is a small mall on a walking distance that has Halal Lebanese Food and two coffee shops (Tim Horton's and Starbucks). The hotel is secured and there is a food delivery point to prevent strangers from entering along with the security in the elevator where you need to scan your room card to go to your floor. The Hotel provides a daily complimentary water and has water hose in the bathroom. The hotel is almost 45-50 minutes away from the Airport and it is easy to get a Taxi from there.

Room - We booked 2 rooms, a deluxe king for 2 and premium king for our 3 teenage girls. The reception tried their best give us two rooms on the same floor but they could not. We were not too concerned as the girls could manage themselves. It was slightly inconvenient because we could not go to each other's rooms but it also meant the security system and access system was good. It was not a big deal for us. The rooms were adequately sized, and very clean. Toilet/Bathroom: The shower had good water pressure and temperature. I particularly love the toiletries given - Crabtree & Evelyn. The Lobby : Not too big or opulent, but decently grand. It can get a bit crowded during peak check-in or check out times, but the staff managed situations well. The Spa: I must say I love spa and massages and have been to many places in Thailand and Bali. Makkha Spa on the 7th Floor is probably one of the cleanest spas I have ever visited and the therapists were very skilled. The 2 massages I had there was simply divine. Definitely pricier than outside, but the class and cleanliness is different level. The service level - The hotel contacted me day and night daily via Whatsapp message to ask if all was ok with our stay. We truly appreciated the level of service/response time. They even accommodated our request for late-check-out as our flight was much later in the evening. Convenience: The hotel is located in one of the best areas in Bangkok - Ploenchit in Sukhumvit. Walking distance to shops, food, pharmacy, the train station and the streets were clean and safe.

The Breakfast - We found the breakfast to be slightly disappointing - mainly because as Muslims, the choices are limited and not as great. Even the common stuff like bread and pastries were a bit hard. We found better options outside. Nonetheless, there was variety. The toilet in the room - the flushing pressure was not great, needed two flushes most times. It was not a big deal for us, so we did not bother complaining.

Very clean and well maintained property. Very friendly and accommodating staff. The warm signature DoubleTree cookies at the reception are always a nice and yummy touch. Great location, 2-3 minute walk to Sukhumvhiit road but it's nicely tucked away from the hustle and bustle of the main road and other sois.

There were times where there was a bad sewer(?) smell in the lobby that creeped in from outside. We had a faulty/stuck flush in one of the toilets upon check-in but it was fixed, although it took a while to fix it. The toilet doors slide open/shut and it wasn't always easy to keep them in place or lock them.

Breakfast was good, a good variety of food and very efficient staff. Well laid out, and very good presentation, clean. Easy access to metro. Concierge was very helpful, despite the English barrier. Check in was a bit shaky but the incorrect charge was quickly smoothed out with an instant reversal and charge of the correct amount.

The transport recommended, was good however not keen to recommend anyone else to use since he used the excuse of not having change when we offered to settle the bill with a large note. We know these scams. It doesn't bring the Hiltom group being associated with such people.

The room was very comfortable and the AC was superb. The bed was comfortable and the bathroom great. The room had modern light fixtures, phone chargers built into the wall, fridge. The pool was great and a nice temperature to cool off after a hot day. The staff were very nice and helpful. We booked a certain room and got a slightly different one, so the staff made it right when it was brought to their attention. It is in a great part of town, easy access to the BTS rail line, lots of restaurants nearby. We'd definitely stay there again. The concierge was helpful in arranging transport. Overall, we loved it.

We didn't have the breakfast option with our room, as the cost was USD $19 per person which we felt was pretty high. There is just about everything that you could want for breakfast, very nice, however if you just want a simple breakfast with coffee and a croissant there are many nearby options for a lot less.

Great location by MRT and local restaurants. Relaxing massages just down the street and delicious street food on every corner. Far enough away from the partying and really safe and quiet. Fabulous shopping close by. I didn’t have breakfast as seemed expensive if not included and I ate out at a variety of places locally. Staff very friendly and helpful with maps of where to go and how to get there. Drinks at the bar were expensive so I went out instead but cool set up and looked great.

Nothing

The room was lovely, clean and well appointed. The pool was a little small but very nice. Staff were all excellent and breakfast was great.

The location was not the best for what we wanted. It’s close to transport and lots of restaurants and bars however the area is very touristy and aimed at attracting men.

On our last night we booked a cab for 3 to DMK AT 930AM the next morning via the hotel conseiege. Unfortunately the cab didn't turn up. Either the hotel forgot to place the booking or cab just didn't simply show up. Luckily for us there was a cab waiting outside the hotel and we were able to make it to DMK on time.

Very welcoming, close to a small number of restaurants and close to train station for further transport! Excellent value for money and beautifully maintained!

A little far from some of the main sights of Bangkok!

good location, good value for money, very helpful and friendly staff, excellent breakfast, comfortable room.

just some traffic noise.