We mentioned this trip was for our honeymoon when booking, and so when we arrived there were flowers/decorations placed on the bed which was a lovely touch. Staff are incredibly helpful/kind, and there is even a golf buggy which will take you to the end of the road (handy if visiting the busy strip one street over). Location is ideal, the road/hotel itself is quiet though one street over is a busy street with lots of bars etc. We would also highly recommend Breakfast Story for breakfast or lunch, around 5-10 minutes away. The rooms themselves are lovely and have everything you need for your stay, including fresh water being provided daily. The rooftop bar/pool is also great, and nice way to pass a few hours with reasonably priced drinks/snacks.

There is a section of the rooftop bar designated as "non-smoking" but this didn't seem to be enforced as there was always people smoking there and ashtrays being provided. This isn't ideal if you are a non-smoker as there was a separate smoking section which didn't seem to be used.

Everything was great, the food, the room, the staff were friendly. I would definitely recommend this hotel for staying.

We don't smoke, so it was very inconvenient for us to stay at the pool (and we booked 13 nights) because of smoke. If I were the owner, I would devide the smoking area (in the bar) from a non-smoking (at the pool), because when someone smokes, I feel sick and giddy, not to mention the fact that it ruins my health and I had to endure that during my whole stay. My goal was to lay under the sun and to swim in the pool, if I knew about that problem, I would have made a reservation in Samui in a non-smoking hotel. So please devide the areas for non-smoking people to enjoy their time at the pool.

We had such a great time! The location is amazing, you can walk to so many night markets, shops, and even big malls. We used motorcycle taxis a lot because Bangkok traffic is no joke, but honestly, everything you need is really close by. The staff was super friendly from the moment we arrived until we checked out. One of the caretakers helped us with our luggage straight from the taxi to the room, which was a huge help and made check-in really smooth. Our room was spacious and VERY clean. Housekeeping always made sure it was spotless while we were at breakfast. It smelled so nice every time we came back, and you could tell they really cared. The rooftop pool was a highlight – stunning views of the city and the sunsets were just beautiful. It was the perfect place to chill in the evening with a cocktail by the pool. If you’re visiting Bangkok and want a hotel that’s in a great spot but also gives you a place to relax, I totally recommend this one. We felt really well taken care of and enjoyed every minute!

Only the shower head should be changed in the room 510 but it's a small detail that can be fixed in 1 minute, they already now :)

1. I love the kindliness and the accommodating urge in all of the employees have to anying i have requested. 2. The loyalty towards the guests is second to none. A person from your staff had returned by iPhone that i had forgotten and left behind in the public toilets. HE literally save me from a lot of hassels if it was stolen. If you wish to know more about this, I gave the person a nice card to which i give consent should you decide to publish, and of course I gifted him with something to show my appreciation.

1. The swimming pool is not that clean at 7.00am, i was swimming laps and note a lot of debris at the bottom, hair included, and normailly I expect to smell some chlorine at that our of the day. 2. That food room services and breakfast close too early

The location is great - it takes 9 minutes to walk to the nearest metro station, and sometimes a hotel employee can give you a ride to the station in a small car. There are many shopping centers with food courts nearby. Also, there is a currency exchange point at a distance of 500 meters - with a person and an automatic one. The pool is great - beautiful view, there are places to lie down, no need to bring a towel with you - you can take it on site and all for free. The staff is friendly and always helpful. Room service and towel change every day. The room itself is clean.

I didn't like the speed and stability of the Internet in the room - this is the only significant disadvantage. This speed is not enough for video calls or watching TV shows online in average quality.

The hotel is in a good location, close to restaurants, shops and pharmacies. Also, very close to Nana's Plaza if that's to your liking. The pool was nice to relax in, with a view of the buildings. The gym had basic equipment, enough for a quick work out. Depending on the time of day it does take 20-40mins to get to the river (Iconsiam) but it wasn't an issue getting a grab.

This isn't the hotel's fault but unfortunately, we had the worst people stay next to us. We called the front desk to make a noise complaint and they did remedy this, however we constantly woke up each night due to them being very loud and slamming their door. I did ask to be moved, the receptionist advised the hotel was fully booked. Other than this we had a good time in Thailand, just wish we could have slept more.

We absolutely loved surestay for an economical stay. It was in an excellent location, within walking distance to busy food districts, nightlife districts, whilst still being away from the bustling side of things. It’s also close to a BTS station which makes transport very easy. The rooms were spacious, beds were huge and comfy. Everything was really clean, unfortunately we didn’t use the pool but it looked beautiful. We would stay here again for sure!

We didn’t have the breakfast so can’t comment on how this was. Other than that, we don’t have anything bad to say about it

Good location. Clean rooms. Good service too.

The breakfast was not so good

All the staff was so kind and polite it definitely was a pleasure staying in the Surestay hotel. Me and my wife was there from the 22nd December for 8 nights. All the staff were so nice, from the front desk to the doorman who dropped us off at the end of the road in his complimentary golf buggy, what a nice touch and he always made us feel special. We stayed in a 5 star hotel round the corner Christmas 2022, but we personally enjoyed the very personal service that we received from the staff of the Surestay hotel. The roof top pool and bar area was excellent and very clean like the rest of the hotel, and again the staff made everyone welcome. The hotel location is very central with the skytrain station at the end of the road which is great for navigating around Bangkok.The hotel complimentary drop-off to the end of the road makes it simple getting to the bars and shops I've not named the staff by there names but when we return again we'll definitely acknowledge them all by their name as they deserve for the great service they provide 👌

It was all good 👍

The roof top pool was great, but be careful, very slippery. The location of the hotel was good, amongst it, but not right in the middle. Very close to the train system which is a good way to get around. The room was a good size. Good hotel for the price.

I don't know if it was because I got unlucky, but I had people banging their doors closed at all times of the day & night, my whole stay. I think it was a mixture of other guests not caring, and being right next to the staff cleaning cupboard. Try and ask to not be positioned at the end of the hall, it was really frustrating.