I've had a fantastic time over the last two weeks in Bangkok and it's been made extra special by the staff at this S.M Grande. Bearing in mind it is a 3 star hotel, the decor is definitely very 'tired'. I'm guessing not been updated since the 90's. But that is the owners fault and not the on duty staff. Micha is the lady manager, very lovely and helpful. Gigi works in the daytime, again very helpful and Mia works in the evening. Mia lights the room up with her welcoming smile and is a gem. Any problems or queries they are ultra quick to sort out for you. Rooms are spacious from my experience. This is my first time here and will definitely stay again

Windows could do with a clean

Nice size room with balcony and 2 toilets. Kitchen with microwave, washing machine, and large fridge. The bed was super comfy. The shower has good pressure and hot. Room cleaned every day. The lounge room is off the bedroom with a reasonable couch and table. Also, another larger table in the kitchen area. A/C was good, lots of restaurants and obviously near nana Plaza, so a lot going on! but the hotel is off the street so you can't hear any noise. 2 working elevators. I have been to bangkok many, many times, and this hotel was perfect. I'll be back.

nothing

Nothing special

2 people 2 coffee cups and 1 teaspoon, funny 1 kitchen, 1 chair, very funny 1 washing machine, no clothes dryer, no drying rack, hilarious

everything great location and staff

I got bed bugs 🐜

The hotel is located on Sukhumvit 4, where there are plenty of bars and restaurants to choose from. It is also less than a 10 minute walk away from Benjakitti park, a beautiful park with a sports centre, and perfect for an early morning run around the lake. This hotel is exceptional value for money. The bed is very comfortable and the staff are very helpful.

The AC in the fitness centre wasn’t working. A shame as the gym is a good size with lots of equipment.

The service, location and size and facilities of the room

Check in time must be flexible, most of the flights are arriving early in the morning, so we should be allowed for advance check in time and not to wait until 2:00pm because we are very tired from our travel and we need to shower and clean ourselves, to eat and to rest

I rented a spacious apartment. It had a large living room, two bathrooms, a kitchen and a washing machine. I was particularly impressed with the swimming pool and the fitness room.

A few dishes and glasses were provided in the kitchen. But there was no silverware. Very inconvenient.

There is no breakfast, you are surrounded by restaurants and street food lots, 24h 7/11 opposite. Good location comfortable bed. Large comfortable room and bathroom, soundproofed, daily cleaning, bottled water daily free, toiletries, good sized balcony, good internet. Friendly helpful staff, 24h front desk and security, good view of the city. I would recommend this Hotel.

The location is excellent for Nana and the rooms are large and have good A/C units. Bathrooms have roomy showers and staff are friendly. The view from the higher floors is excellent.

Some of the rooms would benefit from a coat of varnish on the furniture and perhaps balcony's should have one or two chairs.

Evening/Nighttime receptionist was lovely and vey helpful.

Would’ve liked A supply of extra toilet paper just left in bathroom cupboard. Small table and chair outside. Lift was a little tricky sometimes. More options on the downstairs restaurant. Then I would’ve had breakfast there everyday.