I was scared to book due to reading the reviews but I took a chance due to the location and swim up bar. I’m so glad that I did. The hotel was way more than I expected. I really like the room key elevator key. That’s an amazing feature. I had the breakfast voucher. It wasn’t what I expected however the food tasted amazing. There was a staff member in the kitchen who provided us with a map and told us everywhere to visit and who to catch the buses.

The price of the food.. 4 wings cut in half makes 8 pieces. The cost was $19. That’s ridiculous. I ordered Uber Eats instead.

I LOVED THE LOCATION!….I LOVED THE POOL AREA!….THE LOBBY AREA WAS NICE AS WELL!…THE STAFF WERE VERY FRIENDLY!…EVEN AT THE SISTER HOTEL WHERE YOU HAD TO WALK OVER TO EAT BREAKFAST AT!

I FEEL LIKE THE ROOMS NEEDED SOME UPGRADES!…THE PAINT ON THE BEDS WERE KINDA CHIPPED OFF!….THE MATTRESSES DIDNT LOOK VERY CLEAN, THE COVERS WERE CLEAN EVEN THGH WE BRGHT DISPOSABLE SHEETS AND PILLOW CASES!…THE LITTLE TABLE THEY HAVE OUTSIDE ON YOUR BALCONY HAD RUST SPOTS…I DIDNT LIKE THE FACT THAT YOU HAVE TO WALK OVER TO THE SISTER HOTEL JUST TO EAT BREAKFAST AND ONLY ONE ELEVATOR WAS WORKING!

Loved the two sides of the property with the crashing waves on one side and the calm beach on the other! Great pools, the waterslide was fun! Easy and convenient location. Very walkable to many places. Great staff and enjoyed the different bars, lounges, cafes, and even gift shop on site. Beautiful views as well!

We had such an amazing time I can’t think of anything bad!

Location was on a street walking distance from loads of bars and restaurants and my favorite Starbucks

The reception didn’t take my charge cards but the attendant was super helpful and kind. I wished the room had a sofa but that’s about it

Condado was a really nice location Ocean view was beautiful New Years Eve celebration was awesome.

Beach was small and very unimpressive The room was always extremely cold with no possibility of making it comfortable.

Location was great. The Bay and beach were right in the backdoor of the hotel.

Lobby was beautifully updated but the rooms were old and musty. The TV was so old that we couldn't stream. The bathroom door didn't close and the shower didn't feel very clean. The glass surround had soap scum build up.

Well at first they gave us a messup room but I complained and they gave me an upgrade witch was great. Then we were super happy.

The way the employees would treat us. And the breakfast was delicious. The pool and beach were awsome.

The hotel felt like 2 for one! I loved all the restaurants & pools. Hands down the best breakfast and drinks. I'll be back for the Aperol Spritz with Woodford Reserve. Haha

The rooms could have been spot checked. The rooms were spotty and hair on the floors.

The breakfast was just OK. I got what I ordered. the staff was excellent, super. The front desk, the cleaning staff, the security staff, all very friendly and helpful. the location was perfect. My wife and I had an excellent stay at your Hilton Plaza. I will return. thank you

I enjoyed my stay. No complaints. Not your problem but, the streets really need some work.

Space, clean pool, easy access to the beach. Perfect ocean view.

Staff not friendly they are not motivated, they are like in a bad mood all the time. Room needs some extra cleaning and the paint needs attention same as glass windows.