I loved my stay at the hotel. What I would highlight the most is its excellent location, which allowed me to easily access everything I needed and the spaciousness of the room, which made my stay comfortable and relaxing. Without a doubt, a very pleasant experience.

Although my stay was pleasant, there were some aspects that could be improved. The hotel's exterior appearance did not reflect the quality of its interior, the elevator did not function as expected and the parking area could be more accessible and comfortable. It would be great to see improvements in these areas for an even more enjoyable experience.

I have read some nasty things about this hotel, but we booked any way,I was kind of specti about the hotel, so we booked, and I tell you it couldn't of been better we had the Eilite room the saff the best the maid the best I had left my bag on top of the bed and she couldn't do my bed because I left that bag on the bed they will not touch you belongings that's for one they have great customer service I wanted to let the public know that these young men and women have to literally put up with some unreal people yes the room got cold but we went to marshal bought a heavy flannel blanket and we didn't complain that there's no warm blanket buy one if you feel you need one go for it, they do a great jobThank you Costa Bahia, thank you for the 10 most beautiful day stays we rennew our wedding vows after 25th of marriage The security the maid the manger they all do a great teamwork.Thank you.

The parking is a little far but was ok..

Great location and very affordable. My friends stayed next door at the Hilton. The rooms were very similar except the Hilton had more modern decorum. If you want an affordable hotel, in a good location, and don't care about having pool or stores at the hotel (but is 30 second walk away) I would recommend this hotel. I would stay here again.

nothing

The room has plenty of space. The view to the ocean is relaxing. The breakfast included was good, with option of scramble eggs, fruits and cereal. The door for the balcony needs to be fixed almost do not open.

The staff in overall were informal, constantly they were complaining about something related to the administration or work environment. E.g one person of the front desk expressed that almost didnt come to work because was "tired". Other person of housekeeping when was unable to enter to the elevator because I was with a stroller she make an expression of anger and complain. I have other examples. However, they were mostly friendly with guest, but something is going on with work dissatisfaction.

The view, the complementary breakfast.

Nothing I did not like. ok.

Great location with great views and close to all tourist spots. Has free continental breakfast but not a lot of good choices.

I booked this hotel bec of the continental breakfast and the location. However, there’s not enough selection of food. I was hoping for eggs, sausage, and bacon as I am used to other hotels that have a continental breakfast but it carries all the food I mentioned. With our 4 nights stay, we only ate breakfast on our first day.

Excellent location, clean and comfortable rooms and a nice full buffet breakfast included. Room was awesome and has an amazing view of the lagoon and city.

There’s different parking spaces for the different hotels there but no one to tell me where to park or how to get to my room. The floor number doesn’t match the room number which made it really hard to get to my room when I arrived. I had to get directions from a guard at the front desk in the next door hotel.

Our room had a view of the bay and the ocean and it was absolutely spectacular. We had a balcony which is where I spent a lot of my time when we were in the room. The bathroom was big and we had a walk in closet and a kitchenette. The location is perfect because it is next to the Escambron Beach or you can cross the bridge and get to the smaller beach of El Condado. The breakfast is simple (bagels, croissants, cereal, and drinks) and they have great coffee - really, really good coffee! You can walk everywhere from this hotel.

Great location, short drive to anything in Old San Juan and 10 minutes from the airport. The staff was exceptionally helpful and friendly. Every room comes with a fantastic view of the bay/city. Free breakfast was a plus.

Parking is tricky. They offer a discount in the one of the parking garages that is shared by the various buildings in the area. Finding the garage entrance was tricky but the staff can give you clear directions.

Good location, spacious room , great view

The room floors were not very clean and the doors extra lock was not working. The room I had was very noisy because they have some type of machinery in a closet that was making sound all the time.