We arrived during a typhoon for one night. Staff very helpful in getting to our room in the pouring rain. Room was very nice though the constant rain left little to do. The indoor hot water pool was pleasant with the water at around 36C. Had a 1hr massage. Must have been good as i fell asleep!

Bit of a drive from the main road. Extra directions from the receptionist were very useful. Easy to miss turnings in the heavy rain. Due to the weather, meant we were the only people staying, so the food offerings were very limited. Local residents love their karaoke - not relaxing. Very loud at times - a Vietnamese problem.

Location-wise, it’s located in a lovely valley surrounded by staircase paddy fields, but far away from the usual commercialised Mai Chau town, so perfect for those who want peace, like us. We took an afternoon walk around the area and got a nice early morning bike ride to nearby area which was quite lovely. The food was absolutely gorgeous! Locally sourced ingredients, seasoned to perfection, in my humble opinion. The staff were super nice, solicitous and attentive to our needs

For the price we paid, I was hoping for a better door 😂 it might sound funny, but big gap underneath the two doors in our room means two things: bugs coming in at night, and loss of aircon coolness in the room

We really enjoyed our stay here. The staff were above and beyond helpful, and really friendly. Great local food available , and big portions. The room was large, and comfortable, and the views amazing. It's a beautiful location stunning scenery peaceful and quiet, great to get away for a relaxing few days. We were sad to leave, we were made so welcome.

Nothing major, it would be helpful to have an electric socket by bedside and some bedside tables. Also it would of been nice to have some sun loungers around the pool, or some comfy chairs outside. A menu in each room would also be helpful, but none of these things distracted from the enjoyment of our stay.

We absolutely loved our stay at Mai Chau! The team treated us like family, even making us home woven scarves on our departure. The retreat is so so beautiful and peaceful, we wish we had stayed longer but can’t wait to go back some day! And even though we went during off season it was still stunning here (next time we’ll be back for warmer weather to utilize the outdoor pools). One of the highlights of our trip was biking around with Ung and seeing the village and the beautiful landscapes of the area (HIGHLY recommend)

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The room, the view, the service, and the food were all fabulous, everything was absolutely perfect. The hotel manager was super friendly, they even managed to give us our room 4 hours earlier. The buffet breakfast has a wide selection of fine foods, and you can also ask for local Pho with custom ingredients. The staff was lovely. We also recommend the "Hard Trekking - Unimagine level" Sapa rice-filed tour, which was amazing with our lovely local guide. Traditional local architecture design is also fantastic, they paid attention to every detail of the whole resort.

A good find. The views and location was great, although a little bit further from other attractions. The food in the restaurant was great. The staff (especially Ung) we’re friendly and very accommodating, helping us out with transport, recommendations, etc… Would definitely recommend.

Would have liked the option to rent scooters directly at the property (however they gave us a recommendation of where to rent from).

We had the best stay at the Onsen Retreat. The property is stunning and the food is great. Big thank you to Eddie and the owners for making our stay perfect as it was a special occasion for us. We can’t wait to come back and spend more time here in paradise.

The very first place that welcomed us in Vietnam! The location is stunning, surrounded by breathtaking nature. The staff is exceptional – very kind and welcoming. The room was spacious, and the view from the room was wonderful. We had a great time.

The resort is absolutely stunning & the staff were exceptionally kind and helpful. We especially liked the naturally heated swimming pool & the views of the surrounding area.

The resort is a little outside of town, so make sure you have a method of travelling around in case you don't want to have every meal at the resort.

We had the deluxe cottage next to the Pool and it was very clean, nice rain shower, beautiful view to the mountains and clean pool. The restaurant from the homestay was super delicicous and all in all very fair and good prices. Close to the waterfalls by walking. Staff is super friendly we enjoyed it. Thank you so much!