The friendliness of the staff was pristine, the lady at the reception, Inês Bacalhau I believe, was so so nice! The breakfast was tasty, a little limited but what we had was good. Our room was upgraded to a Family Suite free of charge, it was nice, and the bed is amazingly comfortable. A genuine pleasure to sleep in. We went in June, and the aroma was divine, a mix of flowers with orange trees, and being outside was very pleasant. Lastly, both me and my partner really enjoyed the pool. I could stand everywhere, its maximum depth is probably 1.5 meters. It is comfortable to use, perfect temperature, beautiful surroundings... We kept saying we wanted to stay longer.

The blackout curtain in our room was faulty, and my partner couldn't sleep with the sunlight. Also, the floor squeaked a lot, it was annoying sometimes. And the breakfast, although tasty, could have more options.

Very comfortable bed, parking, AC, good hot shower, amazing breakfast that even included champagne as a beverage choice. The pool was nice but a little small for the overall size of the place. There are historic elements (not restored) if you ask about them.

The place needs some sprucing up. Light fixtures coming loose in the halls, lack of nice landscaping for the "high end" price, we has a short in one of our bedside lights, etc. None of this affected our comfort in a meaningful way, but the place just needs a bit more effort for the price they charge. Overall, we felt we were paying a lot to stay in a historic building, but it would be nice if it was a little better kept.

Breakfast was absolutely over the top wonderful and exceptional with so many indulgent options. The room was comfortable, large and well equipped. We enjoyed walking around the convent discovering all the beautiful art and architecture.

There was little to no food service in the evening. Since the Convent is a bit remote from a lively city, we feel it would have been better to offer more than ham and cheese sandwiches at night when people returned to the hotel and were hungry. There were not any markets or many restaurants near by where you could grab a bite to eat.

We have stayed here two or three times before and only go back because they accept dogs. The reception staff are, usually, either rude or just not available. We have had some BAD experiences here. On this occasion, however, there was a different receptionist, Telma. She was both courteous and efficient. Telma made our stay enjoyable and we would look forward to returning. I think that there has been a management shake up in this hotel. It needed it.

Why do Booking.com advertise that the restaurant is open when it only opens on Friday's and Saturday's?

Staff was nice and the breakfast offerings varied and delicious. Easy parking, great location and the marble throughout was beautiful.

Some of the salons/rooms didn't have lights on, so exploration and appreciating them was a little difficult. Also, the balcony of our room.had zero view (juts roof tops) and nothing to spruce it up (a potted plant or flowers would have gone a long way).

Wonderful large room with historic furnishings.Bathroom was very big with beautiful tiles.Loved the big thick walled corridors and little snippets of history everywhere. Old wall frescoes an old chapel.Big comfortable lounges.Our bikes had a parking place in the pousada in an old hallway.

Nothing not to like.Breakfast was also great.Would have been nice to have teamaking facilities in lounge.

the pool was great for the kids. Outside area really spacious and plenty of chairs around the pool area for us to be comfortable. The rooms were pretty spacious as well, we loved the furniture. Everything was neat and clean. Breakfast was always fresh and we the offer was diverse. Staff is really nice and available to help guests. We had a lot of fun in the game room as well. Parking spaces available, but few in the shadow - in the summer heat, temperatures in the area are very high. Some really nice restaurants to dine in, walking distance from the hotel.

the accessories for the game room (ping pong table) weren’t in the best of shape.

Everything was amazing The room was really spacious and the bathroom with eveything we might need. The bed was confortable and the extra bed for our son had a good size. Breakfast was in an amazing room with lots of natural light and very friendly staff. We loved it

There are a lot of switches that don´t work or are inactive and it gets a little confusing

We loved our stay in all ways. The only reason I didn’t do the 10 was because the restaurant was closed the three nights we were there, so I cannot rate that. But the receptionist was giving us excellent advice about where to have dinner instead. But if we have a chance, we’d certainly be back. The breakfast buffet was the most amazing we’ve ever experienced. Wonderful place to stay.

Location, good breakfast, rooms were comfortable.

One staff member (young lady) was very friendly allowing late check out at 2 pm (we finishedlate after bike race) the next one on Sunday afternoon did not allow my wife to take a shower slightly after 2 pm though. Price for one night was pretty high (275 Euro) which I think a short shower a bit out of time might be included.