We stayed at the Alex Maastricht because we came to see the Andre Rieu show (which was also amazing) so the location was perfect, as it was close to the station, in a quiet spot with a nice view. The room was lovely - clean, fresh and modern, with a comfy bed and pillows. There were thoughtful extras and a coffee pod machine with brownies as a treat. The dinner was superb! The little touches such as free snacks and delicious bread made us feel spoilt and the food was exceptional. Staff were friendly and attentive and made us feel welcome.

There was nothing that we didn't like. I think the only recommendation would be for the breakfast to have a couple of options added to it. Don't get me wrong, it was delicious, but not quite as good as the dinner the night before which was amazing!

We stayed in room 12. The room was small, but the bed was massive and very comfortable. The bathroom was extremely clean and well maintained. The design/décor of the hotel was very cool. The staff were amazing - very welcoming (as all the Dutch we met were) and helpful.

Room 12 was small,, but big enough to fit the massive bed. It didn't have facilities to make your own drinks (others did) and the hair dryer wasn't brilliant. On the Saturday there was a pop up trance-street party at the bar next door. It went on all day and completely ruined the atmosphere. We felt very sorry for the staff, who had to endure it for hours; you could tell they felt very bad for the guests too. Thankfully it ended by 10pm (the hotel manager correctly advised that the permit expired then, don't panic from the AI searches on Google).

The staff was fantastic and the room was much larger than I anticipated. It was great to have the restaurant right downstairs. As well, the location is in a great spot. I was able to easily walk around the city.

The room had no phone. Not a bad thing per se. But if you were traveling without a cell, you would have to go down flights of stairs to ask a question.

The room is outstanding, we loved how spacious it is. Very well renovated, feels fresh and super clean. The bathroom is huge with amazing tub and shower.

Even though the room is outstanding, the street it's facing is central, and I assume because of monumental windows, they sound insulation is just terrible. You can hear everything happening below, not talking about the cars, and buses, and cleaning machines at 7 in the morning on Sunday, and people shouting having fun. This bothered myself and my wife as we struggled to fall asleep due to this noise. The breakfast that we've included with the room rate was good, but super limited and had no options to choose from, rather something precomposed. There's no formal reception, you just walk in to the bar and that's the reception. Not negative, but rather was confusing as there's no formal label that you're entering hotel.

The rooms were lovely and cosy; we had a beautiful view of the street with the Christmas lights heading down towards the river. It is a little gem inside of Maastricht with great staff always willing to help and a breakfast you have to try, pancakes and eggs benedict is super. All and all a really cosy place that makes you feel happy inside.

Would like some options to get baggage to and from the hotel and paid parking. Feel a bit like a packing donkey going on a hike before you get to your hotel and when you get back to your car.

I stayed in a Superior Room with a bathtub. The interior is great, very clean room, and a comfy bed. The location is perfect if being close to the train station is important for you. Walkable distance to the old centre. Nice view. Beautiful old stained glass (the disadvantage of which I figured out early in the morning).

The stained glass is beautiful, but be prepared it is not noise-proof and the cleaning machines outside can wake you up at 6 AM.

Everything! The location was awesome and the room was amazing!! Very quiet and a great view! The room was large and very comfortable and breakfast was amazing!! The Alex was a fantastic hotel and great value! The Staff was fantastic, helpful and friendly. Very happy I stayed here and would recommend it to anyone visiting Maastricht and wanting a hotel near the Hauptbahnhof.

Nothing! I wish I could have stayed longer.

EVERYTHING! Staff were super polite, friendly and went well above and beyond to make our stay comfortable, relaxing and very welcoming! The restaurant bar was also of exceptionally high standards, location for us was also perfect, very central yet very quiet area and yet still close to the main train station. Room was super clean upon arrival and the hotel was super clean in general, overall an excellent location, hotel, and amazingly positive vibe all around, so if you come to Maastricht I really and truly recommend staying at Alex Maastricht! You will be seriously spoilt and pampered well!!!:):):)

Nothing....can not think of one thing...all was perfect!

What a stunning hotel, beautifully decorated. We were very lucky to be given an upgrade and the room we were given was beautiful (the bathroom was exceptionally decorated). The location was perfect and the staff were so attentive and welcoming. A perfect stay.

Nothing - it was wonderful!

The hotel and staff exceeded our expectations. We've got a very spacious room on the first floor with the view on the main street. Incredible view, very comfy and spacious. Staff is incredible, friendly and super helpful. Hotel lobby is located in the bar, can be confusing during check-in :) Breakfast is served at the bar/cafe area as well. You can also dine in or get a drink over there.

The only thing, I would make a little bit obvious for the outsider is that there is a hotel in the bar as well.