The room was spacious and clean. The bistro was lovely with a good choice of meals, so we ate there most evenings. The staff were friendly and helpful . Loved that it was an old Portuguese style house, with an internal courtyard.

A big reason for booking this hotel was that it had a pool. However, the pool was a disappointment. It was dirty, and I got sick of asking if it was going to be cleaned. The filter was turned on several times, however, no pool chemicals were ever added and mostly we could not even see the bottom of the pool, totally unfit for use. If hotels advertise that they have a pool, it needs to be fit for use. The pool was at no time clean enough to swim in.

This is our second stay here. The location is the best part of the property. The look and feel of the main house is the best although we stayed in the room above the cafe this time. Since we have stayed in the rooms in our previous stay, I can say that the main house is a treat to the eyes. The staff is extremely courteous and helpful.

The coffee machine in the cafe was not working. and as soon as we checked in, we were really looking forward to that hot cup of strong coffee. The coffee that the cafe person made was extremely light and luke warm , inspite of clear instructions of a strong black hot coffee. That was the only thing we did not like this time.

Loved how big the bedroom and bathroom were. The hotel is beautiful, especially the indoor courtyard

The pool was not really ready for use - and a long way from our room. The toilet seat needs fixing

Goaneese omlette and I loved because thats how my grandmother used to make for me in my younger days. That herritage house belonged to 'Villa Savitri' My grand parents.

Toilet or bathroom incomplete for some reason. water coming out every where.

Breakfast was as per order on limited choice. But food quality was good. Environment was homely. Employees were well-behaved and cooperative. Location-wise it is very good. Services were excellent.

On the first day the AC in the room was not working properly. Second day it was taken care of. They should check such facilities before one person or family check in. WiFi was not working properly. Came to know that it was a local issue for a few days and it was true. There was no provision of bell to call for needs.

„Look & Feel“ is nice, much more „individual“ then the more „business oriented“ hotels in Panjim. Rooms are large and clean. Overall very peaceful - during rush hours, the traffic along Caldim Garden can be heard, but not a major issue. Location is good.

The staff behavior was not up to standard you get elsewhere (even in Goan hostels). I felt entirely ignored, even when I explicitly asked for something. Language barrier might be a part-explanation (not sure all in the team speak English). But I‘d say the staff lacks any hospitality training and/or natural friendliness (maybe some team-issues as well). Go elsewhere for breakfast, lunch or dinner. There are much better options in town than the associated Garden Cafe.

Location, ambience, cleanliness, spacious, tasty class, garden decor-maintenance, polite service, amenities

It needed repeated calls to the property at different times to be picked up/answered. The mattress was too soft and left aches in back and limbs in the morning. The heritage cot was making noise every time you change your posture. There was no shower curtain making the dry area wet and slippery. The restaurant menu is class but limited and not much available for a regular taste. The reception is often unattended and there was no one to guide/help when we walked out in early morning. ( Fortunately cleared the dues evening before and other bills when presented). It took some precious time to locate which gate is not locked and the gatekeeper was the only person noted that time.

It's a very quaint place. A place to slow down and find silence. It's not a typical chain hotel that is structured, or a home stay which is too casual. First the living. The hotel maintains its heritage with modern builds. The bedrooms are comfortable with all the facilities of a 4 star place. It's spacious and has a lot of character unlike a standard hotel. The bathroom was spacious and integrated with the theme. The greenery and zen garden inside added to the charm. The staff treats you at personal level and you don't need to sign a 100 documents. You need to however let them know what you need like change of towels or a room clean. There is no formal setting. Their frozen margaritas was a discovery. The whole place is really clean and there was no bugs despite the plants. I also loved the location because it is so quiet and away from the city buzz while still being close. The artworks, heritage and the gardens add a lot of character to the place without diluting it like a basic homestay.

Well, it's not a problem as such. But there is no phone with dial numbers for specific services. You need to come out. Again the restaurant opens at 8am. So if you are the type who wants to take the 6am tour bus, this is not for you. This is a place to chill and slow down. I wish they had more options in their menu. But the food was good. If you want a structured service like you would find in a standard hotel. This place is not for you. The pool is small.

Lovely traditional rooms with tall ceilings and nice decoration. Set in quiet part of Panaji, but only 20-25 mins walk to Latin quarter. Close to river and parks. Very helpful staff.

Slightly annoying wi-fi. Kept needing codes that expired within 24 hours. Restaurant noisy at night, but only an issue if your room is immediately adjacent to restaurant.

Very nice colonial style hotel, where we had a spacious and clean room. Downstairs there is a restaurant/bar in the garden which offers nice food/drinks, and closes quite early so no issues with disturbances of sounds. Personal is kind although the breakfast was served very slowly. Location of the hotel is in a very nice and calm street, but the old town isn´t too far away either. Satisfying stay.

As mentioned the service in the restaurant/bar could be a bit faster/ more professional, but overall a very good stay.