We originally booked for 2 pool side bungalows and were upgraded to a 2 bedroom apartment with private pool. Thank you. It was beautiful and comfortable with everything we needed. Staff were friendly and nothing ever a problem. Even going the extra mile with a nightly turn down service. I celebrated my birthday while there and received a surprise cake with candles. We expected to be a distance walk from the main centre but had everything near by. Yummy Warungs just out on the main road and fabulous coffee at loaf cafe across the road. The walk to town the main centre is a short 10 min stroll.There is also a restaurant at the hotel which we ate at serving good food. Breakfast was excellent. The view for breakfast is ocean views. Such a relaxing oasis that you never have to leave if you choose. We stayed 3 nights and would most definitely stay again.

The barista made coffee was undrinkable. A barista lesson for your staff in making coffee would be the icing on the cake for the perfect stay

Breakfast were superb. The staff were very friendly and helpful and very responsive to problems. The villa was a good size. The TV had a good selection of channels - when I finally got it working.

The pools (there are 2) look beautiful but aren't good for people who actually want to swim. Power points in the villa weren't well positioned. The bathroom was badly planned - the sink is positioned way too far back on the bench making cleaning your teeth somewhat problematic and there's nowhere to hang a towel close to the shower.

Beautiful complex, delicious breakfast. Turtle ponds instead of fish. The hotel has everything you need on your vacation - spa, laundry services, transport, restaurant on site as well as restaurants nearby.

Quite remote location so ensure you have everything you need because there are no shops around. Gojek or grab for shopping also doesn't work in that area.

Lovely, attentive, welcoming, staff. Well run, well maintained and well organised. Beautiful gardens. Good food. Good cocktails. Amazing views, especially at breakfast. Spacious, clean rooms with excellent facilities. Regular cleaning and rooms sprayed for mosquitoes every night. Great pool with swim up bar.

We had booked bungalows but ended up in 1st floor apartments. These were above reception so very close to the busy main road, there was a lot of traffic noise throughout the night. Location is picturesque but exploring area on foot isn’t really an option, you can’t walk along the beach and it’s on a busy main road. Nearby food options are limited, too far for grab take away (60 minutes for delivery) so can either dine in onsite restaurant or easily get a grab taxi 5 minutes to places with more options.

The gardens and grounds are immaculate. Sooo beautiful. And the pools are perfect. The daily breakfast was great and restaurant is reasonably priced. The staff are so accomodating and friendly. Made our stay very relaxing and complete.

Absolutely immaculately maintained and managed. Staff are so personable and professional. I had an overwhelming feeling of being safe while there. We met other lovely guests as well. Day spa with little shop was amazing.

Nothing it was fantastic

Loved the exceptional service and friendliness of all the staff. Highly recommend the laundry service. Great quiet location, lots of great restaurants and things to do. We got a free upgrade from a pool bungalow to a residence with pool, which was amazing. The last three days we got another upgrade to one of the seaview villas.

In our residence and seaview villa were a few things that were broken and needed maintenance (broken door stopper, broken towel rail, broken handles of shower faucets) however it wasn't something vital that would stop us enjoying our holiday. We booked quite a few tours through the reception and we found that some receptionists were way more knowledgeable about tours, locations and prices than others.

Nice very resort. Pools and restaurant were fantastic, and staff were very friendly and accommodating.

We originally booked the poolside room - it was a converted sports bar located on top of the restaurant. The room had a nice outlook, although we found it was very noisy from the restaurant below, the fridge was extremely loud (we had to unplug it) and live music from next door channel straight into the room. We raised this with staff on arrival - we spent the night in the room and spoke to the manager the following morning. She was aware and facilitated a room change for us at no extra charge. We were much happier with the villa we moved to. Only downfall of the villa was a hole in the bathroom roof which flooded the bathroom..

The location. The price. Millie :) it has a lovely feel about it. Beautiful decor. Very clean.

Please provide hand towels 😊 in bungalow.

From the moment we got there it was amazing! Staff are all so friendly and made us feel so welcome! The bungalows are beautiful and clean.