Gold star to the staff, who are the kindest and most helpful I've ever encountered at a hotel! The room was perfect, being not excessively large for one person. Bed was comfy, sheets were good, and pillows were varied in type to accommodate any preference. Most of all, the hotel was clean and well-maintained. No complaint at all. Finally, when I missed breakfast, the manager brought me back to the kitchen to pick out what I wanted from the fridge.

Maybe the WiFi, which I finally turned off because it was slower than my 5G. BUT, don't let this small matter discourage you!

Everything was clean. The hotel staff were pleasant and helpful. The breakfast was adequate. Fresh coffee always ready was a big plus.

We had ordered a room with one bed and a sofa bed. The sofa bed did not have any bedding on it or in the room at all to be made up. I had to go back down to the front desk and ask for them. Also a drape decoration type thing they put on the bed was shoved underneath it as it is probably never opened and cleaned or they would have seen it

We were traveling for work and looking for a motel in Romney. We searched the area and you were reasonably close. Excellent choice. We had to leave early each day and there was a hot breakfast available. Probably be back again on vacation next time. Awesome experience! Kudos to the staff!

NA

Nicole greeted us as if we were family. She was absolutely wonderful and such a delight. The breakfast attendant was 1st class. I apologize that I don't remember her name, but she was awesome. They're both an asset to Best Western and deserve a raise.

Nothing, everything was exceptional and wonderful!

The staff were very helpful. I would recommend it. The breakfast was well stocked, clean. I will stay there again.

The parking lot lights(appreciated) shone through the top of the curtains, very bright.

Breakfast was very good and selection was great. Room Cleanliness was fantastic.

The lights in the elevator were out and front desk said don't know why, have to wait for maintenance, I felt this could have been a safety issue if I were travelling alone.

The staff was very nice and helpful. Every part of the hotel was very clean! The breakfast was good everyday and Jada was super nice. Our entire stay was wonderful!

Breakfast and the location to where I needed to go. Then lady that prepared the breakfast each morning was the best and so positive. This is the place to stay.

n/a

The staff was extremely pleasant. Always available when I had a question. Overall, it was just a pleasant place to be.

Nothing, everything was amazing.

Clean friendly staff

Wasn’t aware it was pet friendly at the time of booking, didn’t like listening to barking dogs. The things I requested at time of booking wasn’t available at checking in even though I got confirmation emails for them.