The architecture was beautiful. My room was nice and I always like when there’s a kitchen. Although I didn’t cook, it’s nice to have the convenience of all the appliances and to have a separate eating area. The shower and water pressure were both great. I did use the valet even though there’s a parking garage right next door, which is the one the valet uses. The buffet breakfast had a good variety to choose from. There was never a line or wait for table, everything was kept full and staff was available to help if you needed it. Location was good, little more than a block to Inner Harbor.

Everything. Due to a housing snafu, my cats and I had to move into Staybridge for a week. It was an extremely stressful time, and I was so grateful to have a clean, comfortable, and friendly place to stay. My suite was spacious and quiet, with a cozy bed and a well-equipped kitchenette that made it easy to feel at home. The free breakfast exceeded my expectations, offering a huge variety of foods that changed slightly every day. Rossy was the best breakfast attendant—she never stopped moving, making sure everything was stocked and even clearing my plate whenever she had a chance. It was clear how hard she worked to ensure all the guests had a great start to their day. The complimentary laundry in the basement was a lifesaver. The washers and dryers were spotless, and as long as I avoided Sundays, I never had to wait for a machine. The front desk staff was also wonderful. Since I had cats in my suite and couldn’t have housekeeping come in, they kindly took my trash when I brought it down and provided extra towels whenever I needed them. Overall, my stay at Staybridge made a very stressful week much easier. I wouldn’t hesitate to stay here again or recommend it to others looking for a comfortable, welcoming place, especially if you have pets.

There was nothing I didn't like.

Really enjoyed my stay here. The room was comfortable and clean, and because I stayed there for 9 nights I really appreciated having a little kitchen to cook/store food in. I also appreciated the fitness centre which was well equipped. In a really great part of the city, close to downtown/inner harbour and within walking distance to most of the main sites. The breakfast was also generous. Would highly recommend!

The only slight negative is that I could hear my neighbour on the phone next door but apart from that, it was quiet. I never raised the issue with reception though so I'm not sure if they would have done something!

Beautiful old building that has been redecorated really nicely. I slept so well at this property. The kitchen facilities were the main reason I stayed here and they were very nice. However, there isn't a grocery store nearby so I had a delivery through Amazon from Whole Foods. It's something to be aware of if you are planning on cooking and need groceries. I liked the breakfast and all-day coffee/tea. The staff were super nice and helpful and efficient. I liked the gym which was basic and in the basement but very clean and had everything I needed.

At certain times of the day, the shower water took a long time to heat up. It got very hot but I had to get used to starting the water several minutes before I actually got in. It wasn't a problem but I had to adjust. The hotel is on a side street that gets quiet at night. It's a little off the main drag of the inner harbor so not a problem but something to be aware of.

The breakfast was was good with ample choices of culinary delights.

Desk service and responding to my financial concerns. The fact that charges on my bill were not addressed with me nor was my deposit refunded. I was told upon arrival that $150.00 would be collected for any incidentals, I had none. When I checked out and received my receipt, $192.70 was added to my credit card. When I questioned the validity of the charge, I was told (the last time I called on June 5th) that a manager name Uniqua would call me back. That was June 5, 2025. Have not received a return call as of today(June 18, 2025). I would like my $192.70 refunded to my credit card. Note: when I made the reservation the total amount for the two days would be $316.08 including taxes and fees. I was charged 508.78, with no deposit refunded.

Great place to stay. We were celebrating our 45th wedding anniversary. The staff here was very friendly and helpful. Room was very clean and we had a good view of the harbor from it. Everything was in walking distance from the hotel, the only bad thing was that we didn't have the best weather when we were there but that wasn't the hotel's fault. We were able to get discount tickets to the Aquarium at the hotel, we just had to ask the desk clerk to sign us in to the computer to do it. The continental breakfast was what you usually get and it was good, except for the juice. For some reason the juice dispenser didn't serve the juice cold, and the orange juice was awful. We are actually staying there again later this summer and taking our grandson.

The juice at the continental breakfast was warm, and the orange juice tasted awful

Staff were VERY helpful, and polite including front desk, valet and security. Security guard and my son enjoyed conversation as the guard helped my son find a place to get a late night burger after the Blake Shelton concert. Room was comfortable & clean. Breakfast buffet was awesome; eggs, meat, waffles, variety of breads and cereals, yogurt, fresh fruit, potatoes, and drinks. Our room was very quiet despite being on the ground floor and the street outside the window. Hotel is close enough to Inner Harbor for people who enjoy walking.

Room 117, the toilet paper roll is poorly placed making it difficult to reach.

Rooms were large, comfortable, and well appointed. Clean and exactly what was needed. Allowed us to have a late checkout, and stored our luggage for a little while after. Great location, lots of landmarks and things to see nearby.

- No gluten free options at breakfast, and staff were unhelpful in dealing with allergies. Not especially useful if any kind of dietary restrictions - No bath which may be unhelpful for families travelling - Hallways are big and loud and quite echoy so we got a lot of noise from other travellers at night.

Breakfast was better than I expected (there was a Belgian waffle machine, got eggs, bacon, potatoes; no ice unfortunately), kids had a great time, decorated nicely for Christmas. Took the kids to the aquarium which was 2 blocks away and convenient. We arrived later, around 6pm, and didn't walk around the hotel at all. King bed suite was really nice, bed was very big and comfortable. It was really nice to have the option to close the door to the bedroom in the king suite. Kitchen had some utensils which was appreciated. Filtered water would have been nice. Trash cans a little small.

Area around it maybe a bit dodgy but that might just be Baltimore. Kids slept on pull out sofa which I was expecting to be a full but was really a twin so keep that in mind...

The location was awesome. The hotel was very nice & clean. The room size was amazing, beds were comfortable and the hot water lasted long enough for 4 people to shower. The staff was very friendly.

After returning from our outing we noticed the room was a little chilly. As the night went on and the room go really cold we tried to turn the heat up and the heat wasn't working.. We did reach out to front desk they came up and turned the thermostat up and started it should be good but there was still no heat. We were offered another room but since it was so late we stuck it out.. Breakfast was ok but the food was cold and we arrived for breakfast as soon as it started.. I did voice my issues during check out the CSR advised the manager would give me a call its been 2 weeks still no call. Other than that it is a really nice hotel and convenient to a lot of event venues.