We had a renovated room. It was very clean and had good bathroom products. Breakfast had a diverse good range of options hot and cold. We used it while traveling and it was perfectly located just off the turnpike.

There was nothing we didn’t like. The elevator was a little small but that is a bit hard to change :)

The customer service agent who checked us in was so nice and helpful. All of the staff that we encountered were very kind. Breakfast was great! Except the pancake maker didn’t work very well. We would have enjoyed a waffle maker instead.

Nothing. Everything was great.

The front greeter was excellent!! The staff was very friendly..I knocked over my daughters hot chocolate Sunday morning and the kitchen staff promptly helped me clean up the mess. She was so very polite and accommodating. I didn't catch her name but she didn't complain once. But her 2 other workers were wispering and looking. There were 5 of us at the table so it was a little cramped.

The 2 other kitchen staffers wispering with the front desk clerk about the mess instead of helping.

The room was newly decorated and the beds were very comfortable. The bathroom and shower were all new fixtures and the shower was great, just what we want in the morning. By next year the lobby and downstairs will all be new. We’ll probably be back.

Our room was very clean -my biggest requirement. Very convenient for our stay purpose. Remodeling going on in reception but understood necessity. It never interfered.

Nothing to state.

Beds were extremely comfortable, kitchen amenities available, breakfast very good, great parking, friendly staff, safe

Wish there was a tub and sofa

We enjoyed the variety of breakfast selection: pork and turkey sausage, potatoes, yogurt, oatmeal, with toppings such as walnuts and dried fruit, cereal and milk

No information on cuyahoga valley national park in the rack with areas of interest. It would be nice to have a freezer along with the refrigerator. The coffee maker was corroded or dirty, not sure which, where the water goes. I did not use it.

If was fine.

Have a refrigerator that actually keeps items cold. And maintenance staff on call on the weekend when something is wrong.

The location was a good halfway stop. We had good nights sleep. The room accommodated the four of us very comfortably. Breakfast fully met our needs.

The property was clean inside and out even though it is being remolded. It is in a great location. Easy access to the highway, eateries and shopping centers.