I loved the suite. It came with a kitchenette, and a sofa bed for my daughter. It was pretty clean, and the staff was very pleasant. I loved Ms. Jean, one of the people manning the breakfast bar. She was so sweet, and awesome. The pool was clean, and well maintained, and they have two outdoor patio areas. One with a firepit, and One with BBQ grills. Overall, I was pretty happy with my experience and wouldn't hesitate to book here again.

I'm going to be a little critical here, but these are NOT major complaints at all. The grout in our bathroom was dark, and wasn't as clean as it possibly could be. The carpet was slightly sticky, like it hadn't been deep cleaned in a while. The outdoor furniture hadn't been cleaned in a bit, and had some algae (greenish mold looking stuff) on it. I totally understand with Ohio weather, the outdoor furniture is difficult to keep spotless. Also deep cleaning a room (grout and carpet) is a difficult thing with people coming and going. So as I said, not major complaints. Everything I touched was cleaned. The bedding, the silverware, the plates, etc. They do a great job on cleaning honestly!

The location was ideal. The Blossom Hill Music Center was within easy reach. On arrival the main receptionist was very friendly and welcoming. The rooms were spacious and had good facilities. Bed was comfortable. The breakfast was pleasant and the reception/breakfast area was bright and modern. There were plenty of parking spaces.

The cleaners had missed some areas in the kitchen area. On leaving we put our dishes in the dishwasher. When we opened it there were already some dirty dishes in the dishwasher, including a mouldy cup. We told the man on reception when we checked out but he was quite dismissive about it.

Location was central to the exits I needed as well as to a McDonald's and several gas stations. You could hop on any ramp and get to any and all restaurants within 3 minutes, without the noise and hustle and bustle of trying to sleep in a busy exit itself. The breakfast staff and selections were both phenomenal. The front desk staff was super friendly. This is my second time staying in this hotel.

c;lean and excellent staff. Hanidcpped sister did very well in our space

in 5 day stay only 2 days of bed service and some days I had to ask for clean wash cloths every day but one, also only left 3 towels daily and i shower x 2 daily so I had to ask for more alot. For the price we paid I should not have had to ask for towels

It is new hotel, new furnitures and really spacious apartments. The staff always lovely, and very great place ( need car to move to downtown) to rest and to stay

The pillow.. I have neck issues and this type of Pillow it is really bad for those who have cervical spine problems

The location was perfect for what we needed, the room was clean and spacious, and the breakfast was great.

There were only three pillows per queen size bed, and two of them were small feather pillows. It would have been nice if there were two firm pillows as well as the feather ones. The couch wasn’t that comfortable.

Very clean, nice breakfast. Spacious rooms, dog friendly and kid friendly

I didn’t like when we asked for extra blankets and pillows they told us we already had them in our room. And that the blankets were as thin as cheap toliet paper

The stay was great. We were there and wanted to stay outside of Cleveland. We attend the Morgan Wallen concert that evening. It was very clean and nice. We did not have breakfast but it looked like a nice selection.

N/A

The cleanliness and the full control over the AC are awesome. The location is very convenient and the staff was friendly.

The bathroom lock is broken, and the couch could be better. I wish the TV was a smart tv.

We stayed in a nice large room with a fully stocked kitchenette. The bathroom was large and everything was new and spotlessly clean.

I can’t think of anything.