Cheryl was at the desk when my brother and I checked in after driving 500 miles. We were tired. She was absolutely the perfect best person with a friendly greeting, professional, efficient yet informal and at ease. She listens to us and is thoughtful and helpful. The next morning the staff serving breakfast were wonderful as well. Your staff is your BEST feature

Room was clean, hotel seemed clean. Great location for the national park. Staff friendly and helpful.

One of the reasons we booked it was the pool but it was not clean. We could not see the bottom of the pool at the 3 ft water level. No thanks. Also, they had a pitcher of lime water available in the lobby for guests but no coffee, would have liked that. Breakfast was available but not free. I may have missed that little detail in the booking but…

We decided to try this hotel. we stayed for 1 night. As soon as I walked in, the staff greeted you. they were very friendly, answered your questions and offered whatever you needed. The best part... they asked if we were here for a concert, and when we told her yes, she told us they offer shuttling to an from the venue. we took up the opportunity...OMG! THE BEST THING EVER!

really not anything to say bad about this place! I will definitely stay here again!

The room was comfortable, and the staff was welcoming. Felt like home away from home! Heather at the bar makes a mean old-fashioned! The hotel was quiet and affordable. Adrianne, at the front desk, greeted me like family every day. This is where I will stay from now on when I am in this area!

There was one minor detail in the room that I stayed in: The base for the bed (laminate is peeling) on the side that faces the window.

We chose the package that included breakfast and we’re so glad we did! It was delicious with several yummy choices. There was a problem with our payment through a third party and the office staff was very helpful with resolving the issues. Hats off to Danielle the assistant general manager for following up a few days later!

Hot tub was being repaired.

Good location. We chose this hotel because it is close to the Akron station of the Cuyahoga Valley scenic train. We took the train one way and rode our bikes back. Clean rooms and friendly employees. We did not use the bistro in the lobby

The location was ideal, the room and premises immaculate and beautiful, and the breakfast was delicious. Our room was comfortable and great, as always with Marriott. Room service did skip our room on Thanksgiving Day, which was unusual, but I wonder if it was due to the holiday? Otherwise, we were very pleased.

The location was good. It was close to some restaurants. The breakfast was great. My daughter & I had dinner there once which was sandwiches which was excellent.no

No complaints.

Front desk staff were great. The room was very clean.

The price for a cookie was $6.50 and that’s robbery. I don’t like the staff smoking on the bench next to the door.

The staff was exceptional. The hotel was very clean and wasn’t a good location for our concert that was at Blossom.

The rooms definitely need some updating.