Seriously, the Comfort Hotel/Choice Group CEO should visit this facility to see how they perform excellently. Not only they keep the hotel spotless, the quality and variety of "free" breakfast is one of the best I found so far. It was simply AMAZING! Not only that, the location was next to the central station, the size of the room was decent ("large" in Japanese standard), small refrigerator in the room and Washlet toilet were very good. We also took advantage of (coin) laundry during our stay. On top of that, quiet room and firm bed gave us a very nice sleep. Overall, again, it was nothing short of an amazing stay. Thank you very much for all staffs to make this happened.

Nothing. Yes, it was nothing.

Staff were very lovely and obliging. It was cold outside and snowing. They had central heating in all rooms. I requested for an electric fan and they placed them in our rooms to ensure our stay was comfortable. I had a room to myself and they placed 2 pillows there to ensure that I enjoyed my sleep. The view from my room to the other side of the city was awesome. They let me have a high floor as I have requested. The breakfast was fantastic. My fave, fresh Apple Cinnamon juice. They offer guests unlimited free coffee/tea and refreshing lemon-infused water. What's coolest is that the breakfast dining area is cleaned spotless for guests to use it as a Library Cafe from 10am onwards. The view overlooks the street below. Look out for their breakfast dessert of Apples. They are sweet and awesome.

Nothing at all

Breakfast is good... Location is convenient for all activities...

Everything almost went as expected... except at the end of my stay, the hotel was preparing for some kind of construction and caused some confusion on the parking issue... It was not a big issue but there was inconsistent guidance provided by different hotel staff...

friendly staff, really close to the train station, reception is at the second floor so is the library cafe. it seems to be a comfort hotel feature that during daytime free drinks are available in the library cafe, for you to rest, drink and read. during morning time, it is the breakfast restaurant.

The hotel is in an excellent location. The breakfast was very goo

The room is very small, it was difficult for two people trying to move around. The bed was a little narrow for us. The WiFi wasn't great, I had trouble streaming and it dropped out a few times.

The hotel was walking distance to the main train station. It was a clean and comfortable stay with friendly and helpful stuff. Would recommend it to anyone who is looking for good value for their money!

No complaints here!

Breakfast is superb. They served local Akita dishes such as kiritanpo, and everything is delicious. Location is close to the Akita Station, with a few mall connected to the station & convenience store around.

The staff was very accomadatable. They helped us with what we needed. They were kind and worked hard to communicate with the language barrier.

The bed so hard. And the pillows were all but flat bricks. We were able to get some fluffier pillows and the other two nights were better. The breakfast was okay.

Breakfast was superb in every way. Great job! Location was perfect, close and convenient to marquee locations.

Loose carpet inside elevator was difficult to maneuver luggage, plus it could be a tripping hazard.

Bed was comfy and the included breakfast consited of a large range of dishes to choose from.

Room became too warm without air-con., but setting the correct temperature proved quite a challenge.