the reception staff were very friendly. the hotel is a great location in the town and close to other places to visit around Swaffham. we did not book for breakfast but have stayed here many times and would recommend it

there was nothing to dislike. the hotel has comfortable, spacious rooms with a bath and toiletries. there are plenty of parking spaces at the hotel. I have family that live nearby and i will be staying again when i visit Swaffham

The staff and the location were unbeatable. The food was outstanding .The property has a lot of character and also has a loverly big car park.

Are room's decoration was very tired.And it needed a bit of cash and love spent on it.We wear staying whith four more couples and to be fair none of them had any concerns about thear rooms it was just are luck. There was some paint missing and a few holes in the wall that had been filled but not painted over. Also the carpet behind the bed had shrunk and didn't quite touch the wall !! All just cosmetic but you did ask.

Friendly staff, reception and bar/restaurant areas really nice and welcoming. Excellent lunch

Bed and pillows could be softer but I suppose that’s personal preference. As others have said upstairs looks bit dated now and my room definitely was but everything was nice and clean. If they carry on and refurbish the bedrooms to same standards as downstairs it will be lovely, I’d definitely stay again, as a woman travelling alone it felt very safe

The room and bed were very comfortable. The evening meal and breakfast were both very good and it was nice to be served at our table.

The staff at the beginning of the evening meal were under pressure covering the bar area and I had to chase up the service at our dinning room table. Once sorted the rest of the service during the evening meal was great. The stairway to the upper rooms was looking very tired and could benefit from redecoration.

Easy to get to and ample parking. Bathroom cosy, but functional. Bed was comfortable. Room was quite big with a great desk for working - perfect for laptop etc. Staff were great - especially in the bar/restaurant. Very pleasant evening.

At 06:30 this morning, outside the window (room 51), lots of crashing around and voices of two people jibber-jabbering about 'stuff'. Clearly no idea that what they were doing had disturbed a guest. Yes, hotels have to have deliveries, etc. but staff should know that outside room windows, people are going to hear your conversations…Yes - pretty much all of it. Especially very early in the day. It happens, but was rather annoying (as the rest of the night had been very quiet). Avoid room 51 for early morning alarm calls that were not requested.... And someone started again at 07:00....

The staff were extremely friendly and helpful. The location was perfect for our needs. The food was very good.

The hotel bedroom was very dated and could do with an update. As we had a dog with us we had to eat in an alternative room to other guests which was fine but our table was not laid for breakfast for us 2 days running.

Room was very clean and comfortable if a little dated. Dining room was very pleasant and the food was good. Friendly, helpful , engaging server . Very good at taking order and checking we were happy with everything. Time efficient! Lovely welcome on arrival! All in all a very pleasant stay ! Thankyou!

USB port or extra sockets near bed. Rooms nicely decorated but a bit old fashioned and tired !

Our room was very large and very quiet. The bed was a super king size and very comfortable. There was a bath and a large shower. There was a breakfast menu with a large choice of cooked dishes, plus cereals and continental pastries. The hotel is within a few minutes walk of the shops and pubs. Nice large car park.

The room was cold but we were given a fan heater which helped.

Very good for a 3* hotel. Room was spacious and clean, beds comfortable,. We were pleased to have a room at the back, which was quiet ( other sides overlook the car park or road, though neither are busy). Tea & coffee in rooms & nice continental breakfast option with fresh pastries, cereals, toast, fruit and yoghurts etc. ( Also cooked breakfast option, tho'we didn't have that). Ample space for car parking which was free, as was the wi-fi. . Lounge area and bar seemed pleasant, but we didn't spend time there. Staff were exceptionally nice & helpful. My husband had a migraine the morning we were due to leave, so we couldn't vacate the room at 11 am. The hotel was very accommodating and allowed us to stay an extra 2-3 hours until he felt well enough to drive. Swaffham is lovely market town- a pleasure to stroll around.

No smoking in the outdoor bar terrace ( only in a small dark designated smoking shelter round the corner) - but that'll be a plus for non smokers, who are probably in the majority ! Tiny grumble that the fresh chopped fruit bowl at breakfast was empty and not refilled (though I perhaps should have asked).

The rooms were enormous and the beds looked big enough to play tennis. The whole hotel was quite quirky in a good way. One the rooms felt like a suite. Good choice on the breakfast menu.

Would be a problem if you have mobility problems. It was a warm day and evening so the rooms were very hot. The showers weren't great but worked well enough. Easy to get lost in the building but part of the quirkiness!