I can’t say enough about the entire staff — from the very beginning of my (very extended) stay, they welcomed me with such warmth that they truly became like family. 💛 Traveling with my beloved ESA companion, I was especially grateful for the kindness, care, and exceptional service that never wavered. The environment they created was not just comfortable, but uplifting — a place where I always felt valued and at home. I’m so thankful for each of them and the way they made this experience one to remember. 🖤💛 Pamela Anderson And Krypto The Labradoodle🐶

Everything was great

Place is conveniently located. The king room with sofa is very spacious. Bed is comfortable. Breakfast is good. Great value overall. Dining area is nice and spacious. I like the long tables. We had breakfast with another family.

At Breakfast on Sunday, the muffins were gone by 9:15 and not replenished. Lighting in the room is kind of low. Not very bright. As with all hotels, the pillows are not fluffy at all. We always have to take our own.

The bed was comfortable and the room size was very nice. The 2 tvs and sofa was very relaxing and convenient. The staff was very helpful in resolving a noise issue. Bacon on the breakfast Buffett was an unexpected surprise.

The walls are paper thin. I could hear every noise and conversation in the next room. The complimentary coffee was not refreshed. It was left out all day and was cold. Th hallway carpet needed to be cleaned or replaced. Lots of stains.

Great and cooperative reception staff, clean, spacious rooms, hot water for shower, breakfast included.

Rooms are not sound proof so you will hear if someone close/ open their doors and also hear while they are talking in hallways. It was ok with us but if you need complete silence to sleep then ask reception to give you a room ad far away possible from the rest of the occupied rooms.

I love the fact that the staff was very nice, and helpful, the hotel was about 10_15 mins max from shopping , restaurant , the zoo, the aquarium

The beds were not properly made , or the floor vacuum or swept, while breakfast was good , it needed to e more variety, as it was the same thing everyday.

Everything! Everything was great. The staff was helpful, all areas of the hotel were clean and orderly, parking was great, and the room were amazing!

The only thing I believe could be better is more table seating for breakfast. Our last morning, it was hard to find somewhere for us to sit down and enjoy our meal.

The location was perfect, easy to find. The breakfast was excellent, loved the waffles, eggs, sausages, muffins, coffee and juice. This location also has a farmers market right down the street.

The pool hours. It could stay open a little bit longer, like 11pm instead of 10pm. This was the only thing I didn't like and it really wasn't that inconvenient.

The breakfast was good and the staff the attended to it kept things clean and well stocked. The staff at the front desk were always very friendly and helpful.

There needs to be more table options for breakfast. It is difficult to eat at a low table ~ coffee table height.

It was a nice hotel and the rooms were nice. The only thing that really bothered us was the smell in the hallways. I know it's a pet-friendly hotel, but the "wet dog" smell hit you in the face as soon as the elevator doors opened. The smell was very strong.

Coffee was really good. We had a misfortune of dropping a cellphone between the elevator and shaft on the third floor. Since it was a Saturday they had to call a maintenance technician to come in on his day off. We had the cellphone back before checkout time! Our new go to place in Frisco!