*Well furnished *Well stocked with necessities *Loved that we had a washer and dryer in our apartment that didn’t require us to use $ *Friendly staff *Easy check out via text message *Convenient way to get in and out of the property (passcode) *Felt like a safe location *Area clean and well maintained

It felt clean, but a few items of clothing were left by the previous tenants. (Ex. Swim bottoms) It could have used a more detailed vacuum, spot cleaned. The plus side is that the restrooms were very clean (2). They did provide us with a vacuum and broom that were both kept in a closet.

Plenty of room for our family of 6. 2 rooms downstairs with king beds & 2 bathrooms, 1 queen bed upstairs with bathroom, & a loft room with full bed. Kids liked the indoor pool. River is a short walk down the hill & there's a trailhead nearby. 3 different tables for eating & a couple of barstools, too.

Neighbors were a little noisy. I didn't hear them, but my kids did. Hot tub area is not visible to indoor pool, so I couldn't go relax & still keep an eye on my kids. The coffee provided isn't that great, but it'll do in a pinch.

The location was close to all the attractions but far enough away from the hustle and bustle of the main street. It was quiet and low traffic. The condo was large enough for our big family. There was four separate bedrooms and each had a cute theme. There were also lots of board games and we really enjoyed playing them.

Check in process was confusing.

Did not eat breakfast. Kitchen was equipped well and simple also. Staff at the grill created a neighborhood community atmosphere. There was an ease in the set up in the entry, that made organization for quickly getting ready for what ever the day brought. Very Efficient. Loved the combination lock, not hard to remember for entry and exits that were brief. Choices of furnishings were clean with an easy decor.

There could be more supplies, ie, laudry soap, only a half a small pack was left, also a second set of bath towels with washclothes, and another 1-2 coffee packs. The sink dripped and the faucet handle was difficult to find a position to prevent a flow and noise at night.

Love Pointe Royale in general. Have stayed there for 8 years in a row and was always quite comfortable and felt like it was home away from home.

We were downstairs and the kids above us were constantly running back and forth from morning till night. Toilet continued to run which was a bit annoying especially if sleeping in the room next to the bathroom. 52-1

It was a much older unit, but functional. The grounds were very nice.

Well we were sent an email from Book.com that we were to report to the front gate upon late arrival, plus I provided a pretty concise arrival time. When we got to the gate the guard was extremely unhelpful when she informed us we had to go several miles to get our check information. When we returned she was more helpful after I mentioned to the person who checked us in about her behavior. The swimming pool was cloudy both days we swam, which burned my grandkids eyes. The pool is not lite well enough either.

The accommodations were nice. We enjoyed the screened in deck. It was convenient that we had a washer/dryer.

The bed pillows need to be replaced. They were very uncomfortable. The garbage disposal was not working. It would be helpful to have handrails to help with entering and exiting the bath tub.

The property was very nice! Our condo was nice and clean, with plenty of towels and bedding!

The only issue we had, our key card didn’t work. Being there on a weekend, there was no one in the office to reprogram it, but it was a minor inconvenience. We were still able to go swimming and enjoy our stay!

The grounds were beautiful the place was nice everything was convenient.

The kitchen light didn’t work. The key card never worked or gave us access to the gates. We told the front security gate guy but he just let us in. He never told us what to do. If you needed toiletries you had to go off campus to get them. They won’t bring them to you.

The pool area is amazing! Lots to do plus a restaurant and it was gorgeous!

The check in through an alternate company was so confusing and the man at the gate alluded to the fact that thousand hills didn’t have rights to the property anymore but still book rooms? Would love to book again through the right person it was a great place!