Beautiful, relaxing, clean, something truly unique.

1 or 2 staff not quite friendly which goes against the property values (seemed frustrated to help me). Dinner was confusing at first, as first time seeing buffet mixed with pre-determined menu (wasn’t explained to me and wasn’t sure what I was allowed to eat and not eat, only realized later it was part of the dinner offering). Not a negative but a comment: Not sure if I received an email on this (don’t think I did) but make sure to set up transportation to get there. I got there by train and got lucky to find a taxi at the station. The hotel I’m sure will happily pick you up, I just didn’t know there wouldn’t be many taxis there at the station I used (it was very small)

The hotel and the rooms were all great and lived up to expectations (i.e. the online pictures). My wife loved the spa area. Overall great service at the hotel; very flexible and kind staff.

Having booked the stay with half board, it would have been an ideal option to be able to eat at the hotel's other restaurant (not sure if it had a name) as well. It has a much more fun and exciting atmosphere (compared to the more formal dinner at the hotel's main restaurant).

Everything about this location is exceptional! Starting with the staff who were extremely nice and helpful with a great spirit and joy, amenities and facilities, gourmet food, the Feuerbar which organized on the Easter week-end an amazing BBQ. Spa facilities were great and with high services and treatments. You could feel that this business is run with the love for the team, property and customers!

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amazing! just amazing! the location is sooo good that you will enjoy the view from balcony soo much! I requested the city view room and luckily was available which made my staying very memorable. they even have taxi service to take u to city and the staff were so helpful that they arranged to take me to city to buy dinner! loved the place and would like to go back again. the attractions are nearby and the there is place for hiking too!

the road is very narrow while getting to the place if u r driving be aware about this, but it is worth it as u will forget this scary part after reaching the hotel

Perfect view with mountains. Love the wellness area and the checkin area, very nice decoration and views. food and wine is very good! we love the kaiserschmarrn, which was the best we've ever had!!! room is big and clean. services are also nice and friendly, and hotel looks quite new actually. they also provided some activities like yoga for guests. In general very relaxing hotel for vacation, way beyond my expectation!

can't think of

Stellar service from Kevin, Saskia, as well as an excellent guy who served me at the bar and at the restaurant as well as a few who helped me with check-in and check-out, I am really sorry I failed to take your names for praise. Vielen danke! Rudolf

The whole experience at the hotel was phenomenal, from the classy check in till the day I checked out . Not mentioning the spa experience surrounding with stunning view of the Alps . Need to experience in person !!!

Breakfast was very fine. Swimming pool and SPA was extraordinary! Friendly staff. Room and beds were also high standard. We liked it a lot. One of those places we would like to visit again.

Great location, excellent SPA, good food and super friendly and helpful staff

Nothing

Friendly staff

I didn't like the noises coming from the train and lift