I was initially a little worried after booking and checking the directions on Google maps - hotel didn't look great... but I was very, very pleasantly surprised! The hotel was 5 star! Friendly staff, absolutely stunning room (with a lounge, a queen bed, a massage shower & a jacuzzi tub, bath robes & slippers), free parking & good breakfast. We arrived early, parked our car & bought an all day tram pass and went exploring. €4 for an all day ticket, payable in cash to the driver. Tram stop is 50/90m from the hotel.

The only thing I can fault the room on, is the rooms are not sound proof and being right next to the elevator, it was a little noisy. But that was a few seconds at a time and not enough to complain about. Minibar is overpriced, but there's a Lidl a stone's throw away, so we bought our own drinks.

I liked staff's readiness to help with information (about the tram and city) and that they provided us with more food that was missing because we came to the last half hour to breakfast. The room was clean but not as fancy as in the pictures - signs of usage are quite seen.

I didn't like that our room (301) was 26 degrees all night and we couldn`t reduce it. We slept with an open window (in December) and the temperature didn't fall down. I went asking to stop the heating (the man said that he would do it) but it was the same. The next morning I received information from another employee that some rooms are to close to heating pipes and that's way this happened. But I had ruined night and slept badly. So, if you go there in winter, avoid room 301 if you don't like to sleep in high temperatures.

Extremely welcoming, helpful, and friendly staff. For a hotel of this size, the breakfast was outstanding – great selection and very tasty. Reserved free parking is a big plus. The room was clean, comfortable, and spacious. Also, the price was very fair. We will definitely return.

The hotel is located on a very busy street – we didn’t mind at all, but it could be an issue for sensitive guests.

Very comfortable, spacious and clean room, friendly and professional staff. All areas of the hotel look nice and well maintained. Breakfast had different options, various choices. The hotel is very well connected to the city centre by public transport.

The only downside was the noise - the hotel is on a busy street and the windows don’t isolate much. Other than that everything was great.

The breakfast has got essential with a medium variety of food but fair enough. Rooms are provided with larger desk if you need it for your job. Hard mattress, comfy room and spacious bathroom are the great pros of this facility. Extra bonus is wellness with three different saunas and massage center downstairs.

Parking lots could be tight if some car is parked improperly.

We stayed for one night. The room was clean and cozy, the breakfasts were delicious, there was a large selection, and parking was free. The bed and towels were clean. The staff is friendly

The renovation in the room is quite worn out. During our stay, the air conditioning was not working properly unfortunately (but it wasn't very hot there)

Very well sized room and bathroom and very comfortable bed with a big screen TV. Amenities close to hotel and good transport connections to reach the city center. Very friendly and helpful staff.

Pillows were too soft for our liking. Traffic can be heard outside during the night. Could use a kettle in the room. Breakfast is ok.

Good location 20 min from the airport, 10-15 min tram ride from city centre. Spacious, clean room and bathroom. Good variety of food for breakfast to accommodate various dietary needs. Friendly, helpful staff (especially Allan at the reception desk).

Located on the busy road, you can hear the traffic in the night. Lack of the restaurant providing evening meals.

Healthy breakfast, comfy bed, clean room... overall this was a very plesant stay and im sure i will stay here again next time i have to go to Zagreb.

Its hard to find what i didnt like :) maybe the central ac had issues for around 30 mins or so, but on the other hand maybe i was using it wrong 😅

Good location, easily accessible, dedicated parking, good breakfast. Nice bathrooms. All in all value for money.

One thing that can be improved is sound proofing of road facing rooms, as there was all night noise in the room becuase the room was facing main road and it's not sound proof. Would be great to have sound proof windows.