The shower was one of the best I have ever experienced in a hotel. The beds were very comfortable. The staff were great, and the pool area was always clean. The air conditioning was so nice to have on both days that went well into the 90s.

Some sort of outside patio would have been a great addition to sit out in the evening. 2 very low cement benches are quite useless. It is definitely a hotel that caters to corporations that have workers in the area as the parking lot is half empty by 6:30 in the morning.

The breakfast area was one of the largest I have encountered - plenty of room to move around and plenty of places to sit. The food offerings were plentiful and as expected. The woman running the breakfast service was on top of her game and kept everyone happy. This is just the kind of person who you want doing this job.

The area around the hotel is very residential with minimal sidewalks. I like to take a walk most days and I ended up in the road most of the time. I'd rather be on a sidewalk, but quiet roads are OK as well.

I had to call ahead from the UK a few times to sort out some parcels getting delivered before I arrived. Each time I called, the phone was answered quickly by somebody helpful, cheery, efficient and well spoken - I already had a good feeling before getting there. From check-in to check-out, the staff were fantastic. Fresh coffee always available, a good size pool and well equipped gym. The room was a good size, spotlessly clean and had a cosy sofa area by the window - a nice touch and so much better than having to sit on the bed. The buffet breakfast was excellent with a choice of hot and cold foods as well as pastries and cereal bars for a 'grab and go' breakfast. The reception area had a well stocked display fridge with the usual snacks & drinks, but also microwave meals - we didn't use them but that's handy if you get back late and haven't eaten. Theres a Five Guys across the parking lot and a small strip mall next door that has a well stocked supermarket and a surprisingly good bar/restaurant. I would happily stay there again.

It's not a touristy hotel but we just needed a base in the area. There were a lot of contractors staying there (that usually means it's good) but if you're looking for a place by the beach with mainly families with children, this isn't it.

The room was not cramped for space. Everything was very clean. Nice touch to find that there is a little nightlight built into the bathroom wall! We found we were very comfortable staying here.

The location made it a little awkward driving in and out of the parking lot due to the traffic islands on the street, which is not the responsibility of the hotel anyway.

Good location. Not crazy noisy. Front desk was super helpful. Breakfast included is always good.

It was a little out dated. There was old food under the sofa bed when we pulled it out and some dirt in corners of the bathroom and room. No trash can in the bathroom but one by the sink. Each day at breakfast I had to ask for items that were not out. Didnt quite know what was truly offered. I wasnt down last minute either. Usually about 1 hour plus before it was over.

The front desk staff were friendly and helpful. More so than any other hotel staff I have met! It helped make our weekend getaway more pleasant.

I was disappointed with the size of the pool. I knew it was inside, but I didn't realize it would be so small. The hottub was a pleasant surprise, I had forgotten was there.

Breakfast was awesome. Only thing I would improve is the choice of egg & meat , same everyday...I have seen other hotels offer different option every day, like ham, small omelet, bacon, etc...

No complaints...all was excellent. However in the room it would be nice to have a more comfortable arm chair in the corner, to watch TV. And we found the separate sink - not in actual bathroom- was a little weird !

Great location, close enough to beaches and amenities (Rite Aid, Five Guys, Market Basket next door). Good enough breakfast ; all day, all night coffee/tea. Nice pool & hot tub.

Needs updating like in the bathroom, but it’s as clean as it gets being an older facility.

The location was perfect between Hampton Beach and the Kittery outlets. Many restaurants locally. Our stay was very relaxed and comfortable! The blow dryer in the room quit and it was replaced immediately. Staff was very attentive and offered places to see and directions! Great experience!

Some general maintenance like bathroom tile could be fixed or replaced.

Staff was super friendly and helpful. Room was immaculately clean, beds were comfy and the hotel was quiet. Breakfast was pretty good...nice to see the return of hot items like eggs and sausage instead of just continental breakfast. Pool and hot tub looked good, though we didn't get a chance to use them. Overall, a really pleasant place to stay, located near lots of restaurants, and just a short drive to beaches and downtown Portsmouth.

Pricey for a budget hotel chain -- seemed like rates might've been inflated for Family weekend at UNH.