I had an outstanding stay! The staff were incredibly professional and welcoming, and the services were truly exceptional. The facilities were modern, clean, and well-maintained, making my stay all the more comfortable. What stood out the most was the breathtaking view of the city—it was absolutely stunning and added a special touch to my experience. I highly recommend this property and look forward to returning in the future!

Nothing

Amazing. We stayed on what I believe was the 5th day it was open so there were some front desk kinks to be worked out (they were actively training staff) but the property itself was out of this world. Great view, clean, and the sky-view onsen?? My God, stunning. Try to bathe at night!

I only realized when an onsen cleaning person was sniffing around me a suspiciously long time after my bath that tattoos might be prohibited (I have a very conspicuous half sleeve). I looked it up after the fact and found that tattoos are not welcome. That’s on me for not checking- I still got to enjoy my bath but it is disappointing for a hotel as modern and expensive as this one to still be so stuck in the past.

The sky spa is excellent! The night view from our room on the high floor is magnificent. Hotel lobby on the 17th floor very grand and can tell from the detail hotel room use quality material for everything like the kettle is Delonghi hand drip kettle so satisfied and we enjoyed the stay so much.

Just the hotel not located in the central of attraction like Dodonbori but hotel is near metro station.

Loved the sky spa, views, and breakfast. Beautiful room and property. Staff was friendly. Everything is brand new.

Location is good but not great. One stop from Umeda or 15 minute walk. 5 minute walk to the subway. In Kitashinchi which is full of tasty izakayas and soba places but not exactly family friendly (drunk salarymen, hostess clubs, lots of smoking in the local restaurants).

Location was great, excellent onsen. Sauna at 85C. Hot pool, cold pool. Room was nice and comfortable, with enough space for 2 people and their bags.

The only thing negative would be that significant light came through the edges of the curtain. I had to wear an eye mask. Proper black out curtains would be more ideal for a hotel of this caliber.

Skyview Outdoor Spa

Difficult to find the building entrance. You have to go to the end and the the left to 17th floor for the reception.

All the services are great- breakfast, room (specially the view); staff very friendly; great location

Maybe a bigger spa and fitness area

The room is large and comfortable but the sky spa by itself is reason enough to stay here. Absolutely awesome.

This was the favourite hotel of our Japan trip - I wish we had more nights in Osaka. Staff were lovely, rooms were clean and the view from the room/hotel lobby was amazing!! Also rooftop women’s baths + sauna was such a special experience. A heated infinity pool overlooking the Osaka skyline?! WOW!! Subway station is 5 min walk and Osaka station is about a 15 min walk away. Highly recommend!

Excellent panoramic views (though not very central), very good and cozy lounge (but slow replenishment service). Helpful staff. Breakfasts are always crowded (no freshly squeezed juices, no salmon, no eggs Benedict, etc), so we were not impressed with the food. But the VIEWS are unbeatable!