The surrounding locations were a bit scary. Not a good walking score. The Mall is within walking distance, but you have to walk thru less favorable areas to get to the mall. Greatfull that our stay was uneventful. LOVELY property

There was no free shuttle to the Mall, so that you dont have to wall thru the less than desirable areas. The people from the surrounding areas coming thru the bushes, onto the road to Mestil, was scary at first. But as we continued to walk, no one bothered us.

The location was great! The rooms were clean and spacious. The facilities were nice and enjoyable:) Breakfast is good. Gym is great!

The rooms were clean but needed updates. They had to shift us after our room flooded late at night and no accommodation for it flooding. The second room was nice but somethings were broken or did not close or kept closing like the bedroom door. The spa is over priced for the experience you get it felt rushed and lacking experience and resources.

Extreemly comfortabel hotel like the best hotels in Europe ! Everything was perfect . After traveling thru Oeganda and sleeping in Lodges and hotels where always something is not working , old , broken, no warm water , or insects keeps you awake half of the night this Mestil Hotel is totally different . It was a great pleasure to feel and experience the cleaness and luxery and eat the fantastic tastful buffet ( 3x a day). We especially thank Anne ( reception) for her kindness and help. This hotel offers more comfort and luxery then every other hotel /resort we stayed in in Oeganda ! ( Some of them where much more expensive) We stayed 2 times in Mestil hotel . First night we stayed in normal room. And we liked it very much but 2 weeks later after our safari trips we stayed two nights in the suit. ( 95m2) Fantastic !!! Worth every euro!

Nothing

Chris, patrick , Immaculate at the reception were truly amazing, then Rama , mubarak and Alex BOH were good waiters , my cleaners i forgot the name of one happy dark skinned tall guy and yudaya …. swaibah …. list is endless but we did enjoy..

The television seems to be limited to various channels

The room was very nice and large, and it had a small kitchenette with a microwave oven and refrigerator, that comes in very handy. The hotel had a very nice gym and swimming pool and the breakfast was excellent.

The locations was complicated. There is only one way in or out, and the traffic in the area is horrible. Difficult to find public transportation. There is a mall almost next door, but because of the road, it takes a good 15 to 20 minutes to walk to it, in horrible conditions.

the building and the facilities are very nice. Breakfast was delicious and they have good coffee as well

the description of the rooms on Booking didn't match the reality which caused us some trouble since the booking I made from Booking.com was different from the booking the hotel got .The manager kindly provided for what we booked without extra charges

The grounds are gorgeous, the rooms are huge, the pool and spa are great, and the food in the restaurant is delicious. It’s centrally located a short Uber from anywhere (even in horrible Kampala traffic), and it’s very safe and secure. The best part is the staff: they are always smiling and extremely helpful! I’d highly recommend Mestil to anyone visiting Kampala.

N/A. I loved it all.

Off the beaten track, lovely facilities including the spa and pool.

The only problem was we went for the 'breakfast in bed' option in which you specify what you'd like for breakfast and leave the card outside your room the night before - unfortunately none of our preferences were looked at, the staff had clearly just grabbed whatever they could find from the buffet that was left over. Pretty disappointing.

It was very clean and nicely decorated for Christmas. The reception staff and support staff as well as restaurant staff were so kind and helpful . My children didn’t want to leave and wished we could have stayed longer 😊

Nothing.

Mestil lays out an elaborate buffet breakfast and the food is tasty too. However, the location of the hotel is less than ideal as one has to hire transport to get to the city centre. That said, it's also worth remarking that the current location of the hotel ensures that guests are not disturbed by the noise from the traffic. In regards to the bathroom, I liked the hot showers with excellent pressure.

The bathroom was too small for my liking and the hotel management could also install bidets for Muslims or people who prefer to use this facility