From the moment we arrived at The New England Hotel, we were warmly welcomed by Audrey, whose friendly and professional manner set the tone for a truly memorable stay. We had booked two double rooms, one with a balcony to celebrate my friend's special birthday, and we couldn’t have been more delighted. The bedrooms were spacious and bright, featuring both blinds and curtains for added comfort. The rooms were immaculately clean, beautifully designed, and incredibly comfortable. Thoughtful touches elevated the experience: individually wrapped chocolates on each bed, complimentary bottled water in the fridge, and a bathroom stocked with charmingly labelled toiletries and luxuriously soft, fluffy bath towels. I especially appreciated the inclusion of a shower mat on the door, a considerate detail that made a big difference for me personally. A ceiling Fan, which was so helpful as the weather was hot, and a good-sized TV. Breakfast was a delight, served in a lovely room with views of the seafront, a perfect start to the day. We also enjoyed the inviting bar area and cozy lounge, all tastefully decorated with a stylish blend of classic and contemporary elements. The entire team was attentive and accommodating throughout our stay, making us feel completely at home. In short, our time at The New England Hotel was exceptional, and I wholeheartedly recommend it to anyone looking for a truly special getaway.

Absolutely nothing

Great English breakfast, lovely decorated suite with two bedrooms and very welcoming owner. I recommend this place not really close to the town centre but you can walk along the beach to reach it. Free parking in the street.

nothing really

ALL OF IT, EVERY DETAIL HAD BEEN WLEL THOUGHT THROUGH

Everything especially the breakfast. The room was brilliant and a lovely balcony. The people were really helpful and nothing was too much trouble.

The review I sent being misrepresented and mixed up with another rereview I submitted for a one night stay in London. This is my true review of my stay last August not a stay at another place in London in November.

Forget cookie-cutter hotels! This place truly captured my heart. The staff wasn't just polite; they were genuinely friendly and outgoing, ensuring a flawless stay from start to finish. Big or small requests, they handled them all with a smile. The atmosphere itself was a revelation. Step inside, and you aren't greeted by sterile hallways and generic artwork. This place has a warm, inviting embrace, like stepping into a cozy home. The rooms are sanctuaries of comfort—clean, spacious, and thoughtfully appointed. Little touches like in-room fans and nightly chocolates showcase a dedication to detail that impresses. But the real crown jewel was the bar. It wasn't just an afterthought; it offered a fun and social space to unwind after exploring the coast. Whether you're a cocktail enthusiast or enjoy a relaxing glass of wine, they cater to every taste. Plus, the option to create your concoctions added a playful touch. The bar closed early at 9:30 pm, but with so much to see and do during the day, it hardly mattered. This hotel wasn't just a place to sleep but an extension of the entire coastal experience. Honestly, there wasn't a single negative aspect to my stay. This place exceeded expectations on every level. If you're searching for a coastal retreat that feels like a home away from home, with friendly staff and thoughtful touches that elevate your experience, look no further. This place is a gem.

Everything was great, no negative comments.

The rooms were very tidy everyday with something sweet left on the pillows. The interiors are elegant and cozy at the same time. The personnel was of the most friendly I ever met. All of these made our trip to the english cast one of a kind experience! Serious recommendation!

Wish I booked longer stay there.

Absolutely wonderful. We found the place very clean, comfortable, friendly and professional host. Everything was as explained on the website.

We found nothing wrong.

The hotel was lovely. Owner was great and very friendly. Nothing was too much trouble. Clean & tidy. Lots of attention to detail. Full English Breakfast was excellent. Only stayed one night as completing a long walk on the Sunday but would definitely recommend.

Really, everything was perfect! Adri, our host was wonderful, as was her staff. The location was fabulous - across from the beach and near the pier. The hotel is very charming and carries a sense of history. The rooms were comfortable and quiet. Breakfast with the morning views were so nice! We will be back!

Parking is a challenge. If you are arriving by car it is best to drop off your bags and then find parking in the neighborhood. Our visit coincided with the annual Beachy Head Marathon, which might be why parking was scarce even in the neighborhood. My best advice is that after dropping your bags you navigate to Gilbert Rd by the Seaside Rec and Playground. Look for street parking along the way, in case you get lucky.

Clean and friendly and good location Appreciated the phone call a day before from Adri to check on arrival times etc and being able to check in early .