This is the best hotel we have stayed at. All staff ensured that everything went like "clock-work". Food was exceptional and the waiting at tables could not be faulted. Helpfulness of all staff was highly creditable (From my wife getting lost and being personally ushered safely to our room by the concierge, to myself suffering from a painful knee-joint and being supplied with an ice-pack from the lounge-bar!). Many of the guests we spoke to were returning and were all quick to extol the many virtues of the Langham. We shall do the same!

We would have liked a room a little bit closer to the reception / dining areas (mainly because of my immobility ,which only cropped up the day before we left for Eastbourne, so couldn`t be planned for ) but nonetheless it was very clean and comfortable. Full credit to the cleaning ladies. Their timing was impeccable!!

First and foremost, the staff. So welcoming, friendly and helpful. Clean and comfortable room with stunning sea views. Comfortable lounge and bar areas with a great selection of prints on the walls. Good choice of breakfast and lunch/dinner menus in the restaurant and the adjoining conservatory area with sea views. Excellent bar food and drink. The free shortbread or flapjack with tea or coffee was a nice touch. Cleanliness throughout the hotel, inside and out.

There was nothing I didn't like, but I would just comment that I would have liked a handheld/adjustable shower unit in addition to the fixed overhead shower. Again in the bathroom, the gap next to the fixed shower screen is quite narrow and there is nothing to hold onto when leaving the shower, apart from the heated towel rail, which can be quite hot and burn one's hands if not careful to grab a towel. A mini fridge in the room would be lovely for storing fresh milk and cold drinks. Finally, I think another lift would be helpful, especially on arrival and departure days for coach parties. Having said all that, I would definitely recommend this hotel as one of the best overall in Eastbourne, including value for money, and I look forward to my next visit. Thank you.

Breakfast menu was excellent. Staff were friendly & professional. My room was comfortable. Hot water for a bath & relax .. so nice & relaxing.

A 6am early wake up from guests staying around my room realised must have been part of the coach company.. I was disappointed.. to be charged £80 extra at the end of my checking out day.. my £170.00 plus free breakfast x2 nights via booking.com I felt was more than enough!! Slightly has put me off.. booking via booking.com.. ( hidden extras) !! ??

Hotel was clean. Breakfast was lovely, staff were helpful. Bed was comfortable. I had requested a quiet room and it was quiet.

I misunderstood how little car parking the hotel has and that I should have booked if I wanted a space, we ended up parking quite far from the hotel. The event we were going to (in Polegate) involved driving there on Saturday evening, Sunday morning and afternoon and finally on Sunday evening - 4 return trips and long walks to and from the hotel. Weather was hot and so was the room which is ok but the heater in the bathroom came on and off and it was very hot, we couldn’t work out how to switch it off.

The hotel is quaint and old-fashioned in a positive way, as I almost expected to see Miss Marple there. The free parking in the nearby streets was a bonus. From the moment that I arrived, I had a warm welcome from the reception, who were very helpful. The room and its facilities were just as i required as I was attending a conference in the town. The breakfast was well-presented and tasty - I recommend the mushroom omelette. It was a pleasure to eat in the conservatory, and I must point out that the waiters were very professional. The room was very clean and it is to the credit of the housekeeping team, who are often overlooked.

The only thing is to have more lighting outside the hotel at night as I had difficulty finding my pass key to get in after the entrance door was closed. It was only due to the security man who came out to see if I needed assistance and admitted me into the building.

We have been before and love the property. Like the e entertainment evening and the resturant is amazing ( was promised a treat for our 25th wedding anniversary while we were there but sadly it didn’t materialise) the bathroom was lovely. Loved slippers and robes a bit of luxury. Great sea view lovely big towels

The configuration of room 204 was (sorry) badly done. The bed was placed in such a way that the door could NOT possible open fully. In fact a couple of times when we came in on opening the door it banged into the bed which could’ve resulted in a bad bang to the head. Either the room needs to be a single sea view room or the bed needs to be repositioned. Also the wardrobe is on your Right as soon as you enter into the room, so you could Not have the wardrobe door open and the main door open at the same time. It seems like a small issue but the photos will show how it just didn’t work.

I went on my own so my room was smaller than i am used to, clean with a comfy bed tv coffee/tea making facilities biscuits and bottled water replenished daily. Lovely cleaning staff nothing to much trouble shampoo and washing liquid supplied, lovely soft towels changed on daily basis. Room service, room was always warm a heater if needed was supplied. Breakfast served in a conservatory area with views of pier and sea. Staff were friendly and helpful. Plenty of walks. Town was in easy walking distance. The hotel itself was very popular with guests and visitors. Plenty on offer for breakfast.

Unfortunately my room although comfortable had a view of bin alley. Thought certain things on offer were a bit expensive. Lift was a bit small. Weather was mixed but it was February

Very comfortable and spotlessly clean, well-equipped en-suite bedrooms. Fresh bottled water every morning along with tea/coffee facilities. Extensive choice of breakfasts served at table. Bar food available all day. Restaurant meals for lunch and dinner available if pre-booked. Friendly and very helpful staff.

Nothing. This is not a cheap hotel but you get what you pay for!

I arrived early and was going to leave my bag and explore. However my room was ready and I checked in early. Great location on the seafront and the town for me as I was going to a party. The room was a great size for a single. Dressing table/desk very useful had mirror and light. Good size bathroom, very clean with toiletries, large shower. Very comfy bed slept like a log. Breakfast must be best ever, sat in conservatory looking out to sea, loads of choice and really well presented and cooked. The staff are lovely people and really helpful. I will be back no doubt.

No full length mirror in room.

Breakfast was great (albeit, I like my eggs well done!), so that being said the next morning, I opted for a well done scrambled eggs and sausage. Lovely. Nice hot chocolate to finish the meal. The room was comfortable and very clean, albeit the view of house gardens and rooftops. All in all a great time. Will definitely book a sea view, although you could just sit in the lounge area and view from there!