The staff were with one exception. Pleasant courteous and helpful. Lovely area .we were visiting Glyndebourne.

We didn't realise the distance we had to walk to our room. We are elderly and have mobility problems. . It was almost half a mile return walk to reception/ restaurant. We arrived for breakfast at twenty past nine. The brusque unhelpful young man in charge told us they were closing in ten minutes. It was all self-service, even tea and coffee and make your own toast There was a lack of plates and bowls. This meant several trips back and forth to the table which was another long walk. Trays would have been helpful. As a result we felt harrassed did not have the leisurely breakfast we usually enjoy. while on holiday. Very poor for a four star hotel. It's more like a canteen.

As a self service breakfast there was plenty of food available and covered all tastes. We had one dinner in the main restaurant which was well up to standard and one further dinner in the Hunnington Grill which was excellent. Couldn't find fault.

We were allocated a room that was designed for wheelchair bound persons. This had a very large wet room as bathroom. There was very little shelf room for individual bath products and no where tto hang the bath towels. There were placed on the shower seat. Whilst showering the towels had no where to go other than on the floor which got very wet as the floor seemed to slope away from the drain hole. We had to add a balcony chain into the room to keep everything else dry.

It is very spacious: large, airy foyer, large rooms. The hotel is built on a generous basis. We loved the quiet location on the edge of the golf course. Lovely views across wooded countryside to the hills of the downs beyond. And it has a good restaurant- 2 this time as the restaurant in the golf Club House has been opened to the public since our visit last year. Plenty of parking. The breakfast is always good but it can be busy.

There are not many places to sit outside so if there’s a conference or wedding it can be difficult to find a spot at lunchtime. Some more benches in the hotel grounds would be appreciated. The restaurant is noisy - it is self defeating to play music as the customers just talk louder to be heard over it and the noise escalates. Turn off the background music please and let us have peace.

Breakfast was very good. Our room was also very good... clean with nice furnishings, and the bed was excellent. The surroundings in the hotel were good.

We had an evening meal on one evening, and were very disappointed. The food was not served as it had been ordered, and a replacement meal never arrived. My wife's meal was not good. We decided to give up, and go elsewhere. On this occasion the staff were not very good at getting it sorted. However, a full refund for the food was forthcoming after we complained, and we did receive an apology from the manager accompanied with a bottle of wine to our room later.

The breakfast buffet was great. Such great selection, a real treat.

Very restrictive in the times that children can use the pool. Making this difficult for families. They need to re-think this policy. During school hols kids only able to go in from 3-5pm on weekdays. Another slot in the morning would help families and make this hotel a little more family friendly. When not in school holidays, kids are not allowed in the pool at all during week days, even for a short slot!! Its a large pool so I really don't think it would upset adults too much to allow another morning time slot for families during school hols and perhaps a 3 - 6pm slot during school term dates.

A nice location out in the open and away from the town centres. Good views of the golf courses and plenty of parking.

The whole experience was very good however one thing let it down. My wife and I have allergies. When asking the staff if the scrambled eggs at breakfast were proper cooked eggs or from a packet, the staff member asked the kitchen to clarify. We were told they were cooked fresh in the morning and all ok. However when we started eating the eggs, it was quite clear they were not fresh cooked eggs and indeed were from a packet. Needless to say we didn’t eat them. It’s disappointing that a hotel of that stature can’t cook fresh scrambled eggs for breakfast and have to serve processed eggs from a packet.

I had the most wonderful time at this Spa resort. Fabulous welcoming staff who are only too pleased to make sure you are happy during your stay. I had a massage and foot ritual treatment, the perfect way to start a relaxing break. I used the pool, jacuzzi, sauna and steam room too on another day. There is also a well equipped gym. The rooms are a very good size, with all rooms looking out onto the grounds. It is a golf resort too, so looking at the view if you are not golfing is the safest option. I walked across to the lake once the golfers had finished for the day, lovely after dinner walk. There are plenty of lovely places to explore nearby, if you like walking, lakes, woods there is plenty around as well as nearby shops. The rooms are quiet, I slept very well. The restaurant serves fabulous food for meat eaters and vegetarian/vegan too. I ate in the restaurant every night of my stay and had something amazing every time. Breakfast is a buffet, with so many options to suit everyone. This is my second visit and most certainly won't be my last. Probably one of the best places for facilities, great staff and excellent standards. What can I say but I absolutely loved it.

This was an overnight stop for us as we were going to Glyndebourne for the evening. Having stayed here before we knew there was plenty of parking and that although late back the hotel would be open and serving in the bar for a late night drink. The room was perfect for our needs, excellent bathroom facilities - separate bath and a good strong shower. The bed was so comfortable and the tea making facilities were provided. The breakfast was plentiful and although self service was kept topped up with freshly cooked food. All tastes seemed to be catered for.

Perfectly satisfied.

The rooms were a very generous size, the bed was comfortable and although we didn't use it (due to weather) the balcony was a great addition. We requested rooms together (the hotel liaised with us to confirm they had allocated us rooms next door to each other) and we were located just along the corridor from the pool, gym and spa, which was useful. We made use of the pool - large and never over crowded. The gym was fantastic and fully equiped with up to date machines. Breakfast- plenty of choice, topped up and the cooked food was hot. We ate in the restaurant and enjoyed the food, enough choice for us and pricing- what you'd expect for a hotel. You can also eat in the bar. One of our party had food allergies and the staff were brilliant, whether it was breakfast, lunch or dinner. (thank you to those members of staff). There wasn't anything about the hotel/staff that we didn't like.

Nothing.

The hotel is in the grounds of the golf course and all rooms are facing away from the road and the car park. Brilliant design. The rooms are large though poorly lit but I hope the current refurbishment plan will address that. The shower was a large walk in affair but with minute shelving facilities but no shortage of hot water (eventually). The table d'hote menu was excellent, the food beautifully prepared and served by efficient and friendly staff. Reception and booking staff were also top notch. There is also a fine pool but we were out and about at Hever Castle and Sheffield Park in rare sunshine.

The full English breakfast on the first morning was excellent, hot and on hot plates. On the second and third morning, the plates were cold and even the food fresh from the kitchen was barely even warm. My bacon sat in a puddle of solidifying grease within a couple of minutes and the NAAFI style "nearly" hot water urn was deffinately NOT AA four star. The bedroom was dimly lit with poor bedside illumination for nightime reading.