Staff were outstanding. Everybody we passed, regardless of role were so welcoming and friendly. Highlights were the receptionist, bar and restaurant staff. Marc, Rob and Vlad made us feel really welcome, a pleasure to be around such professionals with a personal touch. Food quality was excellent. The grounds were stunning. Building was very well maintained

Fitness centre would be nice for longer stays or bad weather

Stunning property in seclude area. All the staff were welcoming and helpful. The breakfast was good, fresh and plentiful. Thing were generous - the soap was a decent size / the glasses for the breakfast juices were also a decent size. After checking out of the hotel we mentioned that we were going to walk around the park and were offered, free of charge, sparkling water. A small gesture that spoke volumes.

Really had a very pleasant stay and everything was fabulous.

Beautiful building on a beautiful and peaceful country estate. They were super friendly staff , lovely comfortable and warm room with a gorgeous balcony. Great bathroom and tea and coffee facilities. The waiters in the restaurant were impeccable. Attentive , but without being intrusive. Very helpful and real gentlemen. Thank you especially to Marc who had a fabulous sense of humour too. Both of them on Saturday night were a huge credit to the hotel. Food was gorgeous, lovely open fire and relaxed atmosphere. Will be back.

Nothing

The breakfast was wonderful, plentiful, and lots of choice in a lovely sunroom. The hotel is set in a grand, picturesque location surrounded by fields within which is a lake, Beds are very comfortable with French doors opening onto a patio, looking across the fields. An 14th century church is in walking distance, and pleasant walks in the nearby wooded areas. Lovely part of the world, real England.

Hotel is everything you should expect of a 5 star hotel with nice big rooms comfy beds and well equiped bathrooms. the restaurant although expensive is worth it as the food is very good the staff are very attentive its juyst the drinks that are rather expensive especially the wine.

there was a number of cracks in the cealing of our room and it looked as if they had had a leek at some point but this had not been repaired.

The breakfast was very good, had so much choice. Dinner was also very good with some beautiful wines to offer. The room we had was the "Winston Churchill" suit which was very large and has a great view of the grounds. All the staff are great nothing is ever a problem. This was our 2nd time staying here, we will 100% be returning.

Beautiful location, spacious and private facilities. Lovely staff, and thoughtful little touches such as cookies and milk for the kids at bedtime and age appropriate robes for them!

As with any large hotel maintaining impeccable finishings and furnishings is difficult and expensive. But this didn’t impact our stay.

This is the most beautiful Georgian house in acres and acres of picturesque parkland.The feature that made our stay so special, however, was the wonderful treatment by staff. They went out of their way wherever possible to make our days comfortable, even learning the dog’s name and remembering just what drinks we have for breakfast before ordering. Superlative service!

Nothing

The staff was very helpful, kind and efficient. Breakfast very good. The garden, , park peaceful and nice. The bar very good.

Taxi - arrangement from the train station was not very organized ( none of the telephone numbers of the taxis answered!!! and the receptionist could not help either, though she tried!) The sound insulation between the rooms was not great!

Staff were welcoming and helpful, the grounds and location were beautiful.

There was some noise from what I’m guessing are water pumps which ran occasionally during the night, which disturbed an otherwise very peaceful night. Breakfast was very slow in being served and some of the requested breakfast was forgotten.