Set in beautiful grounds, spacious, old world style and elegance. Good facilities with a lovely pool and health facilities. We had a relaxing massage and a very nice dinner. Excellent choices for breakfast both cooked to order and self service items. Lovely room with comfy bed, separate sitting room and a jacuzzi bath and overlooking a lake and fountain. Very peaceful and quiet. The staff were very friendly and attentive.

We were initially put in a smaller room several floors up with no lift. As I have a lung condition I was not able to climb the stairs so we requested to be moved to a lower floor. This was done and we were given a lovely room that was more easily accessible for me. I think the hotel should warn guests that there is no lift and a lot of stairs

Such a luxurious hotel set in a wonderful location with a chapel adjoining it with the most beautiful stained glass. A superb wedding venue! The grounds are stunning and the staff are attentive. The hotel is like a stately home and the meals reflect this, as do the cosy bar and lounge areas. Our fabulous bedroom was a good size overlooking a courtyard and well furnished with ample storage space. The bed was solid and comfortable and the luxury bathroom had a pleasing shower and decor. We loved staying here. We also made use of the pool and jacuzzi while staying at the hotel. The hotel is in a good location close to Winnie the Pooh 's Pooh sticks bridge. We went to Arundel while here but it is not far from other places worth a visit like East Grinstead, Lewes and Brighton. Arundel is just over an hour away but it has a castle and a cathedral.

We had no complaints. The radiators are a bit noisy sometimes but to stay in this hotel has been a real pleasure.

Fabulous location. Stunning building. Comfortable..beautiful grounds. Quiet area. Breakfasts were good. The shower was superb . Molton Brown toiletries lovely. Towels and bed linen of high quality.

Some parts, like the dining room were a little tired in decoration. Evening meals in both restaurants were not quite as good as we had hoped or expected. Out bathroom had a broken toilet seat and a bare wire on the heated towel rail

The building and grounds are stunning. There's a real sense of occasion when arriving at the entrance and walking into the reception. The service was great and the food in the restaurant is exceptional! The breakfast was great, with a wide choice of cooked to order dishes, plus continental offereings.

We had a Junior Suite and whilst it was fairly big and was clean, the furnishings were fairly basic and it didn't feel luxurious. A wedding took place, during our stay and a lot of the guests were talking very loud when walking past our room, late at night. They were also very loud at breakfast, the next day and we would suggest that the guests are separated on such occasions.

We checked in on 04/04/25 on our arrival the grounds are spectacular, it really is beautiful and well kept, large trees, flowering trees and wildlife. The building and reception area is very quirky and traditionally grand, with amazing art work and architecture. Our room was medium sized with many complimentary condiments. The room was spotless and comfortable . Breakfast is made to order and there are great choices with lots of variety. The Staff here are helpful, friendly and professional. The location is perfect nestled in to the Ashdown forest and the views are breathtaking.. The hotel also has a beautiful water feature and trail. We loved this hotel and is definitely recommended.

Pleasantly surprised as thought it might be rundown elegance. But no, all in good order. Smallish room, but very comfortable bed, lovely view over the grounds. Excellent wifi in the room, which I needed to do some work. Lovely modern bathroom with strong shower. Room warm, no a/c, but turning off the heating and opening the windows worked perfectly. Coffee machine and kettle. Could maybe do with another light, as quite muted at night. Perfect for my visit to the golf club down the road. Staff professional and suitably friendly. Not amazing.

Restaurant disappointing. Goats cheese salad starter had 3 bits of lettuce, very disappointing for the price. Do not book this hotel if you are not good with stairs. It is a rambling old house, which is great, but no lifts that I could see, and stairs up to floor one, then walk a bit, then another few stairs, then walk a bit, then more stairs. Make sure when you book that you ask for the ground floor! TV remote worked but kept sticking.

This historic hotel is situated in large grounds. We went for a lovely 5k walk with gorgeous views. Just beyond the grounds is the fantastic Ashdown Forest offering even more nature and of course, Pooh country. The spa was great (we had the pool to ourselves) and I had a foot rub treatment which was very relaxing. The afternoon tea was wonderful, the bar relaxed and comfortable and dinner in the restaurant was excellent. The cooked breakfast was top-notch!

The dinner was not quite as fancy as the restaurant's dress code led me to expect but it was still yummy and the friendly, knowledgeable staff certainly made the evening special.

Absolutely everything was perfect. The grounds are beautiful and we enjoyed a lovely walk following the map supplied by the hotel. The bed was exceptionally comfortable and room was fabulous. The staff were most attentive and welcoming. Dinner in the brasserie was delicious and the breakfast was amazing with a fabulous choice. The attention to detail was incredible and the facilities available made us want to stay for longer. We will definitely return.

The only downside for me was that the pool was a little chilly and the brasserie was adjacent to the pool so the smell of chlorine on the way to dinner wasn’t pleasant.

The breakfast was exceptional. The continental buffet offered many choices, and the breakfasts were cooked to perfection. We were in the room in the east wing. It was very pretty, with many round windows through which we could see the greenery from the trees. But the only downside was that it needed a little bit of TLC; for example, we can see the fray on the carpet edge at the bathroom door. The Dining room was beautiful; a pianist played during the first two hours, which was a very nice touch. The food presentation was outstanding and cooked to perfection.

The grounds are exceptionally beautiful! The facilities are great! Including mapped out walks, croquet, tennis court, spa, and swimming pool. We arrived early (before check in) and was told to make ourselves comfortable in the tea room or use the facilities at the country club.

The majority of the staff are very welcoming and professional. However, we did encounter some staff trash talking about other customers bringing children into the restaurant (this is supposed to be a family friendly hotel). My wife and I do not have children so maybe this is why they felt comfortable being so abrasive around us. We ourselves were called out after and chased by a waiter claiming we gave the wrong room number, even though we did not. We made a complaint about this treatment straightaway and it was dealt with appropriately and professionally.