The typical Toyoko Inn hotel. They are like MacDonald's and Starbucks, you always know what you will get. An enjoyable stay as always. Perfect for early or late flights as the shuttle bus to the airport runs every 20 min.

It's a very good choice for overnight near the airport. The shuttle bus is easy to find, and the drivers help with the suitcases. It takes only 5 minutes from the airport (not rush hours). The room is clean and big enough. There's a Lawson store at the lobby, and the clerk there was also nice. The hotel receptionists are warm and helpful, I read some old comments on google saying that the staff were unwilling to help, but it wasn't like that in my case, so I assume the management solve the matter, which it good to know. There's a scale at the lobby free to use, which is very useful. And Lawson store sell a cheap carry-on bag with wheels for travelers who need more space to pack souvenirs. The help-yourself breakfast offers a various choice of food, it's not super delicious but cost-worthy.

Coffee at breakfast isn't so good, but there is milk available.

Free Shuttle bus picked us up from Narita Airport and dropped us off at the train station. Lawsons convenient store inside hotel was very handy. Quite and close place to crash after a big travel day.

I needed a place to spend the night between Narita flights and this was perfect. The free airport shuttle is frequent and convenient. Check-in at the machine could be difficult if you don't know Japanese, but there's staff present for assistance. In general, the staff is always there for you, they were nice and helpful. The room was nice and quiet, had plenty of natural light and dark curtains to shut it out. There are a few lamps around the room and a bedside light as well. It's not spacious, but it makes good use of its space so it's enough. Each room has it's own wi-fi, so it wouldn't slow down from too many users. There's access to a TV with streaming services, as long as you have your own account for them - otherwise there are a few movies on the hotel VOD itself. Water in the bathroom was a bit tricky - starting it warm required a bit of experimenting, but nothing that I couldn't figure out on my own. The bathroom was clean and there were amenities available - remember to take them from the hall. Breakfast service starts at 6:30 and despite there being quite a crowd, there was enough food and space as to not cause any inconvenience. The food was delicious and there were both Japanese and eastern options available. There's a convenience store at the ground floor, so if you arrive late at night you don't even have to leave the building to grab a snack. If you don't have an outlet adapter yet, there's a USB charging port in the room.

Great amenities and easy use of the shuttle bus to the airport. Area was quiet and has a paid parking lot at the back which was walking distance from the hotel. Mr Kubayashi that was working reception when I checked in was amazing. He was really helpful and kind when helping my group to check in.

Ms Yoshino that was working reception when I tried to check out was extremely rude. She looked very annoyed when we told her we wanted to extend our stay as our flight had been delayed. She made it seemed as if it was our fault for the delayed flight. She also made no effort to help a guy that was struggling to check out as she just stood there watching the guy struggle. Clearly seems that she did not want to be there.

-The breakfast was good and filling. It does get a little crowded and can be difficult to find a table to eat at. -The staff was extremely accommodating and spoke English. If things got a little complicated, they had translation devices that were accurate. -The shuttle drivers are who made my stay. They had shuttle routines go to the airport terminals and back very frequently. I took it everyday to get to the station at the airport. The drivers were wonderful. When it was time for me to go, they loaded and unloaded all my luggages for me in the bus. It took all the stress away for trying to figure out how to get them all to the airport myself. -The size of the room was good for the price and impeccably clean. Thank you very much for making my stay comfortable. The staff were wonderful

-It is not the hotel's fault but families that stay there can get very loud. Knocking on each other's doors, or waking each other in the morning. -The bed was on the hard side

Excellent amenities- toothbrush, razers, skin care. Lovely shower and toilet facilities. Beds were comfy and room was clean. Great value for money. Staff were friendly and helpful. It felt much more luxurious than we expected for an airport hotel.

Shuttle bus didn't run early enough for our flight (7am), but it's possible to walk to airport when necessary (20-30mins). We also found it slightly difficult to locate from the airport, as we arrived late at night.

Free breakfast was lovely.. stuff needed upon checkin like toothbrush, comb, skincare, were all available in the lobby. Spa was also free. Shuttle service esp the driver was very polite & helpful, the staff as well. Would stay here again.

None.. everything good.

The hotel was accessible from Narita airport via shuttle bus that came when it said it would, which was great. It was an efficiency hotel room and had all the amenities I needed. The bus schedule posted in the lobby was helpful to know where I had to be and when in order to catch my flight, and it left on time in the morning.

There was no food available at the hotel, and I either missed this or didn't realize it when booking, but I got a smoking room, which wasn't ideal. I ended up airing it out with the a/c and by opening the window. I found food at another nearby hotel, but walking to it was not ideal either.

I loved that the hotel offered a shuttle bus from the airport. Super thoughtful, so we didn’t have to spend a ton of money on a taxi. From the start, we had a great experience. We struggled a bit with the machine at check-in, but the staff were super helpful and got us sorted in minutes. The room was fantastic. Fully equipped with everything from a kettle to a hairdryer. We had so much fun playing with the futuristic toilets too! It was also really nice having plenty of elevators, so we never had to wait long. The hotel itself was excellent. Spotless from the floors to the walls. We also loved that there was a convenience store with an ATM inside the hotel, especially since we arrived really late and were starving. One of my favorite things about the hotel was all the freebies — skincare products, matcha, toothbrushes, and more. Plus, they had a free printer you could use anytime, which was super handy. Breakfast was another highlight. The mackerel was amazing, and the salad and eggs were just heavenly. It was nice to see the staff constantly refilling the trays even before they were empty. All in all, we had a fantastic time at Toyoko Inn and would definitely stay there again!

There isn't anything I can thing of.