As always with Hampton Inn the hotel and room were clean and well maintained. The staff was friendly and helpful.

We had to pay additional for parking😕. I am older and technology and I don’t always get a long. The process of scanning a barcode in the parking lot and paying to park was doable but could have been simplified by just charging it as part of the room fee and letting the staff enter our tag number/other info. This was not the first time I have had to pay for parking at a hotel. However, when it happens I always feel like I was tricked into spending more money than the original booking cost. I think this is a bad business practice.

I was, unfortunately, not aware that there was a shuttle. The room was great though. The beds were comfy, and they had all the amenities you don't find at pricier hotels: makeup removers, hair protectors, Q-Tips, shampoo, conditioner, body wash, toothpaste, etc. I was incredibly impressed. I had forgotten my makeup removing wipes and therefore used all the ones the hotel provided. I was astounded (and incredibly grateful) that room service restocked everything I had used. Breakfast was fantastic. There were various selections of juices, cereals, yogurt, and fruit. You could make your own waffles. There was coffee, of course - and it was quite good. There were eggs (scrambled & boiled), sausage, sausage gravy, biscuits, muffins, etc. It was really fantastic.

Location was my only dislike as it is far from the airport and was a pricey Uber ride to the hotel and back. However, that may not be much of an issue going forward knowing now that there is a shuttle service.

After having our original reservation at a rental home canceled the night before we left for DC, I was in a panic to find something to accommodate our family of 8 with enough beds and space for us to not be on top of each other. I found 2 rooms at Hampton Inn & Suites Alexamdria Old Town that had a description on Booking.com of 2 Queen beds and 1 King so I booked them. When we arrived we were in 2 rooms with 2 Queen beds but no King. After talking with the front desk and Booking.com it appears the description of the room was incorrect on Booking.com. The first night we made due with the rooms we were given & didn't have much hope for getting rooms with more beds since the Suites were all booked for the week, but the next day Mimi and Mario worked magic and were able to get us 2 additional, COMPLEMENTARY rooms with King beds and a pull out sofas for the remainder of our stay!

The air in one room didn't cool the room very well, but the temps were in the 100s.

It was clean & comfortable. The breakfast was good & they always had fresh coffee. Cookies around check in time.

They charge for parking. I don't recall seeing that hidden fee advertised. I had seen other guests checking in also complaining about paying to park. Also, had a similar experience with paid parking at Hampton Inn Lake Pointe Charolette, NC.

I liked the breakfast because the bar food was fresh and hot and workers kept the breakfast bar clean. The room was clean and well supplied. Parking was only $10 per night. Location was near the highway and there were several restaurants within 2-3 miles off of the main road.

Wish Breakfast bar had more protein options like boiled eggs and sausage. Bacon, yogurt, and milk were the main proteins. Our room was noisy because we were behind the elevator shaft. Parking was outdoors instead of covered and there did not appear to be security.

Clean, comfortable room with decent beds. Quiet environment. Breakfast was great, varied spread of several options.

Asked breakfast attendant for more Constant Comment tea, she had to pull out her phone to translate, she stated No English, then she said No more...but there was Constant Comment in the beverage stand near front desk. Maybe check in the kitchen before you tell guests youre out. Some people dont drink coffee, more caffeine tea is needed there.

The parking lot was very confusing to navigate. The visitor parking lot was full and I was very unsure that where we parked was fine. There were QR codes to pay for parking and I didn’t know if if I need to pay for parking since it was labeled guest parking. I asked the attendant at the desk if I would get a ticket and she said no. Well sure enough I “think” I got a ticket parking there. I say think because I didn’t notice that I had a piece of paper under my windshield wiper until I was going 70 on the highway and it blew off.

I Loved how the rooms were very clean! The staff was very nice and the breakfast was awesome!!

I totally get the paying for parking, that keeps "extra people" out, but the price....idk I guess it's kinda ok. Turning into the hotel is horrible, but it's in a great spot that was close to the things WE wanted and needed to do. We ended up staying an extra night, which was ok, we got the last night discounted. All in all, we will stay again!

the room was nice.

We had some pounding in a nearby room every morning. Our view of the a/c bank wasn't award winning. Breakfast is a travesty. Even though there is a good selection of food, it's all pre-packaged frozen, chemical laden food served on paper plates and plastic cups. I know how chemically laden the food was because the staff let me read the packages to check for gluten. While it was gluten free, which the staff was unable to determine, after reading the labels, I didn't want to eat it at all.

We had a king room which had a sitting area. It was huge compared to most hotel rooms and reasonably priced. Everything was perfect and the staff at the front desk was particularly helpful. I especially liked the guy with the longish red hair. He was so sweet and helpful. I'd recommend this hotel to anyone. So relaxing and pleasant and so close to everything in Old Town Alexandria. Loved it.

I can't think of anything.